Delatorres Reviews 2

We experienced exactly the same rude service as Tim Burchill's review describes.

I asked to buy some pastries shown in the window, and he was totally disinterested, unfriendly and abrupt. I offered him my cash and he snapped at me "card only!"

I wish that I'd walked out at that point, because not only was his customer service shockingly rude, but the pastries were also tasteless and bland! Horrible pastries and an even more vile little man snatching your money! Avoid!

So, my partner and I finally got a week away. We went to Tavistock, which is a beautiful town, lots of small friendly shop. The locals are also very friendly. We walked past this shop (De La Torres) and I spied some little Italian pastries in the window - having tried these in Italy, I was keen for my partner to try some. I put one foot through the door and the man behind the counter immediately barked, have you got a face covering?" I told him I did and put it on straight away. However, he had already walked away and was shuffling around in a back room, completely ignoring me. After a minute or two, he returned, and I asked him for six of the little, delicate pastries. He grabbed a paper bag and started to roughly throw the pastries in! I passed him a ten pound note to pay, and he rudely and very sharply barked that he only accepted cards. No eye contact, no customer service, at all! By this time, I was actually disgusted by the whole event, and more so by his total lack of respect for his customer and the product he was trying to sell. So, I decided to keep my money and left. The little man stood in his shop window and glared at me. I have never been treated so disgustingly, and it's such a shame, as EVERY other shop we visited in Tavistock had such lovely staff/owners, they all took cash and none of them INSISTED we wore face coverings. Having looked into this shop, it would seem that I am not the only one who has been unfortunate with this person. I have also just had a message on facebook suggesting that I am a coward and that I hide on the internet. Well Mr Swarbrick, I am far from a coward and this review is based my genuine experience in your shop.