Never again
On Jan. 4, 2023, we landed in Lanzarote. We had arranged to meet at our apartment around 2 o'clock. When we got there the key was in the door. Upon entering we found that there was still stuff from the previous tenant and it was really dirty. After calling the owner, a cleaner still came and fleetingly cleaned it.
We reported this and received no response. We also made a report that there was no dish towel. To this the cleaner came and brought an old cloth.
There was also leakage due to condensation at the windows because there is no ventilation system. This water runs right onto the electrical outlet, very dangerous. This also created mold in all the bedrooms on the curtains. Report of this was also ignored.
Showering is also a problem. The house contains a boiler of 15 liters I understand for 4 people. After 2-3 minutes of showering you have cold water.
We then also reported that the parasol was broken. 2 days before departure we received a new one with mold.
We saw the owner 3 times and 4 times he apologized. He would improve it all but what use is that to us? He refuses all courtesy. The only thing offered was that we could go to another apartment for one day. That was offered to us while the children were already asleep. The next day other tenants were already in it. So this would not even have been possible. We were offered a 15% discount if we come to Lanzarote again. This is not an acceptable solution for us.
Offering an apology is worth nothing when you do nothing to improve it.