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See what reviewers are saying

Rated 5 out of 5 stars

Good communication, delivered on-time, and in good condition. I don't speak Portuguese well yet, but the delivery driver spoke some English, so it was a smooth delivery. I received several emails s... See more

Company replied

Rated 4 out of 5 stars

Super one day delivery of my via verse transponder. Ordered on Monday, delivered Tuesday midday. Only improvement , to have a time window for the delivery within the day or real time tracking of... See more

Rated 5 out of 5 stars

Very good delivery, only company to follow notes when it is left on their forms. I asked for the delivery to come after 13:00 as I work mornings. The package was delivered after 13:00 as asked and in... See more

Company replied

Company details

  1. Shipping Company

Information provided by various external sources

Send parcels to anywhere in Europe for the lowest price. With Delnext you can send anything you want to where you want. Your parcels will be delivered safely and for an awesome price.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 68% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Misleading

I placed an order to be collected and send, chose the date and paid. The order displayed under my account showed a collection date a week later from what I selected. I tried to contact them over the phone for hours ( just a recorded message, no one picks up ), wrote an email and 36 hours later no reply.
Now under my account the order simply disappeared. So I paid 150 euros to a delivery that should have left yesterday and I am left with no reply and no idea what has happened. Despite paying extra to track the order.
Don't trust or place orders with this company.

October 22, 2025
Unprompted review
Delnext logo

Reply from Delnext

Hello,

We are sorry that you were not satisfied with your experience with us, as well as for the delay in our response.

We appreciate you sharing your opinion, which is very important to us and which we will take into account for the continuous improvement of our services.

If you would like any further clarification, please contact us by email at: info@delnext.com.

DELNEXT

Rated 5 out of 5 stars

Eficientes!

October 16, 2025
Unprompted review
Delnext logo

Reply from Delnext

Obrigado, ficamos felizes em saber que está satisfeito.

Trabalhamos todos os dias para oferecer o melhor serviço. Até breve!

DELNEXT

Rated 5 out of 5 stars

Very nice

Very nice . Delivery boy is very polite and nice . God bless him . Thankyou for your kind services .

October 2, 2025
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we're delighted with your satisfaction.
We work hard every day to serve you in the best possible way. See you soon!

DELNEXT

Rated 1 out of 5 stars

They don’t answer their phone

They don’t answer their phone, return emails or pick up packages.
They will take your money tho.

September 29, 2025
Unprompted review
Delnext logo

Reply from Delnext

Hello,

We're sorry to hear about your dissatisfaction with your experience with us.
Thank you for sharing your feedback, which will help us to evolve.
If you have any questions, please send us an email to: info@delnext.com

Rated 5 out of 5 stars

Delivery

Fast delivery. Love it!

September 17, 2025
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we're delighted with your satisfaction.
We work hard every day to serve you in the best possible way.
See you soon!

DELNEXT

Rated 5 out of 5 stars

Fast

Fast, good price

September 9, 2025
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we're delighted with your satisfaction.
We work hard every day to serve you in the best possible way. See you soon!

DELNEXT

Rated 5 out of 5 stars

Good service arrived ontime will use…

Good service arrived ontime will use them again

September 4, 2025
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we're delighted with your satisfaction.
We work hard every day to serve you in the best possible way. See you soon!

DELNEXT

Rated 5 out of 5 stars

great experience

great experience, the delivery person was very kind and professional

August 23, 2025
Unprompted review
Delnext logo

Reply from Delnext

Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!

DELNEXT

Rated 5 out of 5 stars

Muito bom servico

Everything is ok. This is my great experience ever.

August 1, 2025
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we're delighted with your satisfaction.
We work hard every day to serve you in the best possible way. See you soon!

DELNEXT

Rated 5 out of 5 stars

Great service

Great service, great people!

July 24, 2025
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we are glad to hear that you are satisfied.

We work every day to offer you the best service. See you soon!

DELNEXT

Rated 5 out of 5 stars

Super fast service

July 18, 2025
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we are glad to hear that you are satisfied.

We work every day to offer you the best service. See you soon!

DELNEXT

Rated 5 out of 5 stars

Timely information

Timely information, delivery on time.

June 25, 2025
Unprompted review
Delnext logo

Reply from Delnext

Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!

DELNEXT

Rated 5 out of 5 stars

Good delivery

Delivered on time, phone call on delivery and instructions followed. Great service thank you

June 18, 2025
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we're delighted with your satisfaction.
We work hard every day to serve you in the best possible way. See you soon!

DELNEXT

Rated 5 out of 5 stars

Once again your company delivered my…

Once again your company delivered my product super fast and your driver is awesome keep up the excellent work and I will certainly recommend your service to others

June 13, 2025
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we're delighted with your satisfaction.
We work hard every day to serve you in the best possible way. See you soon!

DELNEXT

Rated 5 out of 5 stars

Very professional courier

Very professional courier, he called me and I opened the door and came up stairs very polite

June 6, 2025
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we're delighted with your satisfaction.
We work hard every day to serve you in the best possible way. See you soon!

DELNEXT

Rated 5 out of 5 stars

Good work thank you 🙏

Good work thank you 🙏

May 28, 2025
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we are delighted with your satisfaction.
We work hard every day to serve you in the best possible way. See you soon.

DELNEXT

Rated 1 out of 5 stars

I am not setisfied

I am not setisfied your service because without any proof you give the parcel another one

May 13, 2025
Unprompted review
Delnext logo

Reply from Delnext

Hello,

We're sorry to hear about your dissatisfaction with your experience with us.
Thank you for sharing your feedback, which will help us to evolve.
If you have any questions, please send us an email to: info@delnext.com

DELNEXT

Rated 5 out of 5 stars

Fast

My package was delivered the next day I commanded. Couldn't be faster

April 16, 2025
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we're delighted with your satisfaction.
We work hard every day to serve you in the best possible way. See you soon!

DELNEXT

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