DentalPlans.com Reviews 

15,367
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 964 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff for making enrollment and plan renewals a remarkably smooth and pleasant process. Many people also note that these savings plans significantly reduce overall dental expenses, making necessary oral care much more accessible and affordable for families. Some reviewers were not happy with finding that several listed dentists do not actually accept the plan or require extra effort to locate properly. Others also mentioned unexpected out-of-pocket charges or felt that certain pricing structures and billing terms were difficult to understand beforehand.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that representatives are friendly, patient, and... See more

Price

Customers had ambiguous experiences with price. Many reviewers highlight significant savings on costly... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are friendly, polite, and... See more

Service

Consumers find service to be ambiguous, experiencing both helpful support and frustrating network issues.... See more

Subscription

Customers consistently note ambiguous experiences with subscription processes. Many reviewers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have had Aetna and Cigna dental savings plans through DentalPlans.com. One annual fee (in the $220 range) covered my wife and me for a year of discounts. If you are uninsured and have significant... See more

Rated 5 out of 5 stars

The representative I spoke with about renewing was easy to understand and explained the benefits of early renewal. She was most patient while I located the information I needed to update the renew... See more

Rated 5 out of 5 stars

I choose the Aenta dental plan that my dentist office recommended last year from this website and while its not insurance, it is a terrific discount plan that I am able to use every time I go to the... See more

Rated 5 out of 5 stars

my dentist appointment was as comfortable as much as it could be. The staff are very caring and supportive while caring for my teeth making it a pleasant experience, informing me every step of the... See more

Company replied


Company details

  1. Dental Insurance Agency

About DentalPlans.com

Written by the company

Dental Plans Logo

Your smile is our top priority.

Dental care is essential but can be expensive. You need a plan to help you reduce the costs. And you have questions: what is the best dental savings plan? Is dental insurance worth it? I have a dental emergency, what should I do? Whatever you’re wondering about, we’re here to answer your questions. DentalPlans.com has helped over a million people find ways to save at the dentist since 1999. Our customer service team is the best in the business, and we make it simple to find the best dental savings option for your needs and budget.

Young couple smiling

25+ plans

We offer the largest selection of dental plans and will help you find the best plan for you.

140,000 dentists

The plans we offer are accepted by more than 70% of dental practices nationwide.

1 million smiles served

We’ve helped more than a million people find ways to save money on their dental care since 1999.

Best support in the business

Our team is passionate about helping you every step of the way. Caring is what we do best.

Money Back 30 Day Guarantee

About DentalPlans.com

Our mission is to make it easy for everyone to get the best dental care, at the best value. How do we do that? DentalPlans.com is the largest online marketplace for dental plans. We offer dental savings plans and dental insurance, all in one place. These are savings you can count on. We partner with the most trusted names in healthcare. Quality plans, from quality providers. The plans we offer reduce the cost of dental care – from braces, dental implants, root canals and crowns, cosmetic dental care such as whitening treatments, as well as regular checkups, cleanings and so much more. Our team’s personalized recommendations, along with our online tools, help you find the plan that fits your needs in minutes. So you can laugh on. Kiss on. Snack on. And all-the-good-things-that-come-with-a-healthy-mouth-on. All without worrying about a thing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.4

All reviews

(15,367)

974 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I renewed my plan and within 24 hrs I…

I renewed my plan and within 24 hrs I realized I couldn’t use it so I called back to see if there was a refund and OF COURSE there wasn’t even when your website says otherwise… I will never use it again nor will I recommend…NO TRUST!

UPDATE:
I did receive a call from management and, due to my circumstances, allowed me to receive a refund from the company.

June 27, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi Rebecca,

We're sorry to hear about your experience with the plan renewal and the refund process. We appreciate you talking to us over the phone to clear this up.

All the best,
The DentalPlans.com Team

Rated 5 out of 5 stars

I want everyone to know that my…

I want everyone to know that my experience with Mr. WINSTON was very pleasant. He was very helpful and so kind,patient and highly knowledgeable about the dental plans. I'm very pleased, thank you again.

July 3, 2026
Unprompted review
Rated 4 out of 5 stars

Easy to do online

June 26, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi,

We're happy to hear that our online process was easy for you. We appreciate your positive feedback.

All the best,
The DentalPlans.com Team

Rated 5 out of 5 stars

Okay

It was easy enough for an older person to renew the discount plan.

June 18, 2026
Rated 5 out of 5 stars

Awesome Customer Service Assistance

Winston was very patient and thorough. I appreciated his willingness to assist, locate information, and help with renewing my subscription. He is defiantly a great asset to the company and should be recognized for his hard work!

July 2, 2026
Unprompted review
Rated 1 out of 5 stars

I have found the peopleworking at…

I have found the peopleworking at dentalplans.com to be "non-listeners". If you call with a specific question, they want to talk to you about other things. For instance, if you want to straighten out an address or a doctors name, "they" want to start asking "you" questions that don't even apply to what you're asking. They are obnoxious and pretend to be all knowing of what your phone call is about when you're not listening at all. I repeat, they don't listen they only want to talk. I have found them so not helpful on every single phone call I've made to them. I end up hanging up.

June 24, 2026
Unprompted review
DentalPlans.com logo

Reply from DentalPlans.com

Hi Ron,

We are truly sorry to hear about your frustrating experiences with our customer service team. We understand how important it is to have your specific questions addressed directly and efficiently.

We sent you a request for your member ID and contact info. Please provide that at your earliest convenience so we can reach out and speak to you directly to get this resolved.

All the best,
The DentalPlans.com Team

Rated 5 out of 5 stars

It was very easy to choose a discount…

It was very easy to choose a discount dental plan
With the dentalplans.com agent. She
walked me through the process, enrolled me in a plan that fit my needs and my budget, and it took a mere 10 minutes. I'd recommend using this company if you're looking for dental insurance or a dental discount plan.

June 17, 2026

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