DentalPlans.com Reviews 

15,363
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 964 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff for making enrollment and plan renewals a remarkably smooth and pleasant process. Many people also note that these savings plans significantly reduce overall dental expenses, making necessary oral care much more accessible and affordable for families. Some reviewers were not happy with finding that several listed dentists do not actually accept the plan or require extra effort to locate properly. Others also mentioned unexpected out-of-pocket charges or felt that certain pricing structures and billing terms were difficult to understand beforehand.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that representatives are friendly, patient, and... See more

Price

Customers had ambiguous experiences with price. Many reviewers highlight significant savings on costly... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are friendly, polite, and... See more

Service

Consumers find service to be ambiguous, experiencing both helpful support and frustrating network issues.... See more

Subscription

Customers consistently note ambiguous experiences with subscription processes. Many reviewers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have had Aetna and Cigna dental savings plans through DentalPlans.com. One annual fee (in the $220 range) covered my wife and me for a year of discounts. If you are uninsured and have significant... See more

Rated 5 out of 5 stars

The representative I spoke with about renewing was easy to understand and explained the benefits of early renewal. She was most patient while I located the information I needed to update the renew... See more

Rated 5 out of 5 stars

I choose the Aenta dental plan that my dentist office recommended last year from this website and while its not insurance, it is a terrific discount plan that I am able to use every time I go to the... See more

Rated 5 out of 5 stars

my dentist appointment was as comfortable as much as it could be. The staff are very caring and supportive while caring for my teeth making it a pleasant experience, informing me every step of the... See more

Company replied


Company details

  1. Dental Insurance Agency

About DentalPlans.com

Written by the company

Dental Plans Logo

Your smile is our top priority.

Dental care is essential but can be expensive. You need a plan to help you reduce the costs. And you have questions: what is the best dental savings plan? Is dental insurance worth it? I have a dental emergency, what should I do? Whatever you’re wondering about, we’re here to answer your questions. DentalPlans.com has helped over a million people find ways to save at the dentist since 1999. Our customer service team is the best in the business, and we make it simple to find the best dental savings option for your needs and budget.

Young couple smiling

25+ plans

We offer the largest selection of dental plans and will help you find the best plan for you.

140,000 dentists

The plans we offer are accepted by more than 70% of dental practices nationwide.

1 million smiles served

We’ve helped more than a million people find ways to save money on their dental care since 1999.

Best support in the business

Our team is passionate about helping you every step of the way. Caring is what we do best.

Money Back 30 Day Guarantee

About DentalPlans.com

Our mission is to make it easy for everyone to get the best dental care, at the best value. How do we do that? DentalPlans.com is the largest online marketplace for dental plans. We offer dental savings plans and dental insurance, all in one place. These are savings you can count on. We partner with the most trusted names in healthcare. Quality plans, from quality providers. The plans we offer reduce the cost of dental care – from braces, dental implants, root canals and crowns, cosmetic dental care such as whitening treatments, as well as regular checkups, cleanings and so much more. Our team’s personalized recommendations, along with our online tools, help you find the plan that fits your needs in minutes. So you can laugh on. Kiss on. Snack on. And all-the-good-things-that-come-with-a-healthy-mouth-on. All without worrying about a thing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.4

All reviews

(15,363)

974 reviews in the last 12 months

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Rated 4 out of 5 stars

Make sure your dentist accepts the plan.

It was very hard at first because every dentist on the list I got said, NO, we do not accept the plan We only accept PPO. I had to go through so many before I bought the plan knowing the two I picked do take the plan. You are all very good on the phone with me. Thank you.

July 2, 2026
Rated 5 out of 5 stars

Easy to Enroll

It was very easy to review plans and to select a plan. Enrollment was fast and convenient. The prices are fair.

June 28, 2026
Rated 1 out of 5 stars

Savings? What savings

The contract dentist office charged me over 3000.00 for my top denture. I do not understand where the savings came in. Then after I paid the bill, the dentist submitted the entire cost to my health insurance for payment. Just what did I pay for with Atnet?

January 15, 2026
Unprompted review
DentalPlans.com logo

Reply from DentalPlans.com

Hi Mark,

We appreciate you sharing your experience. We understand your concerns regarding the charges and insurance submission.

We are reviewing this situation to understand what occurred. A member of our customer care team will be in touch.

All the best,
The DentalPlans.com Team

Rated 4 out of 5 stars

I highly recommend Dental Plans

The rep was very detailed and made sure I received my plan member cards and invoice before we got off the phone. He was also able to honor a discount code that had expired before I was able to use it. Aside from that, he was a sales rep and though polite, got a bit testy a couple times.

July 7, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi,

We're happy to hear our representative provided detailed assistance and honored your discount code. We appreciate you bringing the interaction's tone to our attention. We are always working to improve our customer service and your feedback is valuable to us.

All the best,
The DentalPlans.com Team

Rated 5 out of 5 stars

my My experience.dentist appointment was as…

my dentist appointment was as comfortable as much as it could be. The staff are very caring and supportive while caring for my teeth making it a pleasant experience, informing me every step of the way.

Thank you,
Dana Spungin

June 29, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi Dana,

We're so glad to hear that your dental appointment was comfortable and that our team provided caring and supportive service. We appreciate your kind words!

All the best,
The DentalPlans.com Team

Rated 1 out of 5 stars

I WANT MY MONEY REFUNDED

Automatic unauthorized billing to my credit card.
Company refuses to refund 2025, 2026 charges Totaling $428,91.
Useless insurance in my area. Dentist won't take it.
I got better insurance in 2024 from my Senior Advantage Plan that my dentist will take.
Company unconcerned with honesty.

July 13, 2026
Unprompted review
DentalPlans.com logo

Reply from DentalPlans.com

Hi Suzanne,

Thank you for taking the time to share your feedback, and we're sorry to hear about your frustration with the recent charges and coverage in your area.

We want to clarify how the renewal process works: when you enrolled online, your plan was set to renew automatically prior to its expiration date, per the terms agreed to at sign-up.

Our records also show that multiple email reminders and a renewal notice by mail were sent ahead of each renewal date to give you the opportunity to make changes or opt out.

We understand that having a dentist decline the plan is a frustrating experience, and we're glad to hear you've found coverage that better fits your needs.

We appreciate your feedback, as it helps us continue improving our communication and service for all members.

All the best,
The DentalPlans.com Team

Rated 4 out of 5 stars

Useful, as always

Come on, folks, It's a simple discount card. What do you expect me to say?

June 27, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi Bill,

We appreciate you taking the time to share your thoughts on our discount card. We're glad it meets your expectations!

All the best,
The DentalPlans.com Team

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