Dent Wizard Reviews 

541
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Had an email and text confirmation of my repair appointment tomorrow. Rearranged my day to be at home. No confirmation text 3 days prior to appointment or today, as was stated in the text. I calle... See more

Rated 5 out of 5 stars

Yes their booking system is awful, like other reviews have commented, but I cannot give less than 5 stars for the service I received today for an alloy wheel repair. The technician, Dan, texted me a... See more

Rated 5 out of 5 stars

Fantastic job. Darren replied to my query promptly and made an appointment. Came as arranged keeping me updated on his ETA. Removed the dent on my Tiguans passenger door, what a job can't thank Darre... See more

Rated 5 out of 5 stars

Alloy wheel repair completed today at home as planned. Technician arrived nice and early, prompt repair and very polite .... what a fantastic result wheel looks brand new 👍 Great to see local comp... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Your dent repairs are in the hands of experts. With over 2,000 technicians located throughout the UK, Europe and North America we are the world’s largest dent removal specialists.


Contact info

3.2

Average

TrustScore 3 out of 5

541 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.2

All reviews

(541)

11 reviews in the last 12 months

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Rated 4 out of 5 stars

Would recommend

I received a call the day before letting me know what time I could expect Peter. He arrived on time and made an excellent job of repairing my scratch on the passenger door and also the damaged I had on my front bumper. Peter was a very pleasant person and I would be happy to recommend this company to anyone who needed any small repairs undertaken.

August 15, 2019
Unprompted review
Rated 5 out of 5 stars

james From dent wizard

James came round to fix a couple of alloys that I’d scuffed, one lightly and one more severely. Did a great job on both. Would definitely recommend him.

August 12, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Wayne...thanks

After a few issues with making appointments, my wheels were refurbished and look fantastic thanks to a really professional and diligent technician, Wayne O'Gara. He went the extra mile after some issues with my tyre valves and helped get the job done when others may have left the job to another day.
Really grateful that Wayne went out of his way to get the job done and allow me to get back to work. Thanks.

August 12, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent job

James did a great job in repairing damage to two of my alloy wheels. He provided excellent advice throughout and I was very satisfied with the final result, thank you.

August 8, 2019
Unprompted review
Rated 5 out of 5 stars

Alloy wheel repair

James called the day before and kept me up to date to when he was arriving. Arrived on time, he was extremely professional and very friendly and did a great job!

August 8, 2019
Unprompted review
Rated 5 out of 5 stars

A very good technician!

James from DWV kept me posted as to exactly when he would arrive. He proceeded to repair my alloy wheel without any delay and made a lovely job out of a badly damaged wheel. I would be happy to entrust to him any further damage repairs I may have in the future.

August 7, 2019
Unprompted review
Rated 5 out of 5 stars

Alloy wheel repair

Excellent and professional.
You don’t often experience this level of service any more
Thank you James.
Really appreciated

August 5, 2019
Unprompted review
Rated 5 out of 5 stars

I had a scuffed bumper repaired today…

I had a scuffed bumper repaired today by Dent Wizard under a cosmetic damage repair policy sold by Inchcape. I had no problem rearranging the original appointment by phone, although the website system for doing this was not working. The repair was done very well and you would not know the bumper had been damaged. The technician Kyle CB went to a lot of trouble over this small repair and matched the paint expertly. He was very professional in his approach and also personable to deal with. Recommended.

August 1, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , James arrived on time, took a lot of care to not damage the car while sorting the alloys out ( as the car is really low), he had also called in advance to make sure the paint was an exact match. Alloys back to looking flawless now. Many thanks James, appreciate your time and effort.

August 1, 2019
Unprompted review
Rated 5 out of 5 stars

David Dent Wizard 31/07/2019 -Alloy wheel repair

The service, quality of finish appear excellent. The technician, David, managed to mix a perfect match to my son’s alloy wheels. The car had been in at a repair shop previously and they had “been unable” to match the colour.

David kept us up to date as to when he would arrive and kept to the agreed time.

He was friendly, professional and completed an excellent job.

1st class service from Company , and Technician, from start to finish

Brilliant

August 1, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing service and repair

Amazing service and repair. James is extremely professional and called to advise me that he was on his way. My repaired alloy looks like new, James even gave advise on how to look after alloys. I would highly recommend this company and of course James. Thank you.

July 30, 2019
Unprompted review
Rated 5 out of 5 stars

Alloy repair - Salem (DWV) Highly recommended

Where do I start with Salem service to repair my car alloys.. He has done an excellent work and now my alloys looks flawless.. Absolute like a new alloys fitted.. Salem is excellent at his work and does know what he is doing.. He also provide advice on how to get alloys washed and informed me about the pros and cons. A very professional man who will do this work at the best. I would highly recommend Dent Wizard Ventures Ltd, especially Salem for any car alloy related work. Thank you so much Salem for the wonderful service and advice. Much Appreciated

July 30, 2019
Unprompted review
Rated 3 out of 5 stars

I had a scratch on my front bumper…

I had a scratch on my front bumper which was being repaired. After I called to make the booking I got another scratch on the same bumper further along and thought that they would fix both at the same time. However they fixed the one which was booked but refused to fix the other. I'll have to call them out again to get that done! Doesn't make economic sense at all but I guess that's how they operate? The job itself was done fine.

July 25, 2019
Unprompted review
Dent Wizard logo

Reply from Dent Wizard

Hello Mr Khan,
The technicians daily route is allocated by the number of repairs authorised by the administrator. Therefore, a call to your Administrator will ensure we attend again once authorisation is received for any other work requested.
I hope this helps to clarify
Kind regards
Katrina Oxtoby

Rated 1 out of 5 stars

I WOULD AVOID. £2k+ of damage caused to my car

Do not use this company. Never would use them again. I purchased a plan “Cosmetic repairs insurance” though a Volvo main dealer when buying a new car. Car Care Plan (The insurance company the plan is with) sent DWV to fix a stone chip on my car. The DWV technician caused over £2k worth of damage to my vehicle. Everyone I spoke to about the damaged agreed on the course of action required until the DWV, in my opinion, used a loop hole to wriggle out of paying the bill. After over a month and a huge amount of time off work the outcome was that the bill would only be partially paid by Car Care Plan and DWV. This left me around £1000 out of pocket and a brand new car that is a large amount of new parts. In my opinion avoid this company at all costs. It’s not worth risking making a claim. Just use the money you saved to send you car somewhere proper straight away.

July 24, 2019
Unprompted review

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