DesertBoots.com Reviews 

9
•
TrustScore 4 out of 5

4.1

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Company details

  1. Shoe Store

Written by the company

DesertBoots.com has been selling desert boots since 1985. We are based in Leicester and offer a focused range of suede and leather desert boots for men and women, including Roamers and Popps, in a wide run of UK sizes. We offer free UK delivery on orders over £60, express delivery, and 30-day returns and exchanges. If you need help with sizing or an order, our UK team is available Monday to Friday, 9:30am to 2:30pm, on 0116 326 0604 or at cs@desertboots.com. We'd love to hear about your experience, so please leave us a review.


Contact info

4.1

Great

TrustScore 4 out of 5

9 reviews

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4.1

All reviews

(9)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Lowlife company and practice

Lowlife company and practice, useless and empathetic customer support. Wont refund my shoes, regurgitating their policy at me about how long it took to request it. Despite their Delivery Company leaving my shoes outside, IN A BIN, WHICH WAS FULL, ON BIN COLLECTION DAY, with photo evidence. Despite acknowledging photo evidence, they chose to investigate, and after 4 months no feedback. Scum

January 10, 2025
Unprompted review
Rated 1 out of 5 stars

Don't hold your breath for a refund

Delivery was fine but the boots weren't a good fit. They were returned easily enough, but 15 days later, and no refund. They are now telling me I should wait 14 'working days' for a refund, which isn't stated on their website.
No refund as yet and I definitely wouldn't buy from them again. No wonder they don't use PayPal because PayPal would have the money back to me in no time. Overall, a bad experience.

January 31, 2024
Unprompted review
Rated 2 out of 5 stars

Delivery fast

Delivery fast, products great, but refunds take absolutely ages. It’s unacceptable that your return (which is not free) takes a month to be credited after being received back with the company.

March 12, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic red desert boots and great service.

Excellent service, very quickly delivered. I love these red desert boots, follow the advice and order a size smaller. I am a 6 and the 5 fitted perfectly, good quality, nice suede, and good sturdy crepe sole, just as a desert boot should be. I love them !

April 9, 2020
Unprompted review

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