Designer Glasses Boutique Reviews 

697
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Many people highlight the exceptional quality of the products, noting that the designer glasses arrive in pristine and authentic condition. Customers frequently praise the remarkably fast delivery service, often receiving their packages securely wrapped within just a couple of days. Buyers also appreciate the competitive pricing and the responsive customer support team that quickly answers questions. Though some customers noted significant delivery delays and long waiting times. Others also mentioned receiving items in the wrong size or finding that the purchased glasses did not meet their expectations.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the fantastic selection of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient support and helpful... See more

Delivery service

Customers had positive experiences with delivery_service, consistently praising the exceptionally fast... See more

Order

Reviewers mention positive feedback about order experiences, highlighting unbelievably quick dispatch and... See more

Price

People report positive experiences with price, consistently praising the competitive rates and great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from this company. I had been looking for a pair of YSL sunglasses at a reasonable price, ordered them and they arrived less than 48 hours later. Really well packaged and perfect. I... See more

Rated 5 out of 5 stars

What a great site this is, got an excellent price for some Maui Jims, very fast postage and beautifully wrapped. The customer service is really good too, answered emails quickly and very helpful, I'd... See more

Rated 5 out of 5 stars

I made a total mess of the order, on both the prescription and glasses size. Emma was very patient and resolved both issues without any additional charge. Have used in the past and will certainly use... See more

Rated 5 out of 5 stars

Designer Glasses Boutique offered authentic Oliver Peoples glasses in multiple models, colour variations and sizing, which I found most other websites did not. I also found their prices to be very co... See more


Company details

  1. Glasses Store
  2. Sunglasses Store

About Designer Glasses Boutique

Written by the company

• Official stockists for all our brands This means all of our stock comes directly from the manufacturer and therefore comes with the correct instructions, packaging and valid guarantee.

• UK based Here at Designer Glasses Boutique we are a UK based and have a high street shop. This allows us to have complete control of all the glasses that we glaze. Before all our glasses are sent out all the glasses and lenses are checked by a qualified dispensing Optician. Being in the UK you are able to pick up the phone and ask us any questions that you may have.

• 100% genuine glasses and sunglasses Every item sold by Designer Glasses Boutique is a 100% genuine item supplied to us directly from the manufacturer. We do not sell second hand or replica glasses.

• We care We would love to hear from you, we pride ourselves on listening to our customers so if you have any questions or feedback please get in touch! We listen to all our feedback carefully to make our service the best you’ve ever had!

• 100% secure online ordering The Designer Glasses Boutique has a 100% secure online checkout. We use secure online credit card processing; the Designer Glasses Boutique employs Opayo as their secure e-payments gateway. The Designer Glasses Boutique does not, and will not, collect or store credit card information or any other sensitive information over the course of a transaction.

• Free Delivery within the UK on orders over £200 We offer free delivery to all our UK customers on orders over £200, the free delivery is a 48 recorded signed for service, so you can be sure your new glasses are delivered to your door securely.

Contact info

4.8

Excellent

TrustScore 5 out of 5

697 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(697)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Happy With Service

I used online chat to check stock and they replied immediately
Placed order and it was dispatched same day and arrived safely and well packaged within 48hrs.
Very happy with the service

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Don't often give five stars...

Came across this company last year, while looking for some Oliver Peoples frames. Checked if they were an authorised reseller (which they were), so ordered a pair + lenses.

Was so happy with the result I ordered a second (different) set.

Recently, having had to send one of the frames back to OP under warranty (no fault of DGB), and needing to remove the lenses first, I asked if they could refit them, which they did, and a case of there and back / done and dusted in a day.

Impressed, and a special thank-you to Emma and Ally for the great customer service.

Don't often give five stars, but think they deserve them.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and Affordable

Designer Glasses Boutique are incredibly professional, resolving an issue caused through no fault of their own with speed, clarity and understanding. In addition, the frames were around £50-60 cheaper than I could find them elsewhere online.

Getting such good service at such a good price should be impossible, but Designer Glasses Boutique achieve it :) I will never hesitate to use them in the future.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

"I had an absolutely wonderful experience! I was interested in a specific pair of designer glasses, and Emma the customer assistant went above and beyond to help me make my decision. They personally took and sent me high-quality photographs/video of the frames so I could see every detail before committing.

Once I decided to go ahead, they posted them straight away, and the delivery was incredibly fast. It’s rare to find this level of personalized, efficient service. I couldn’t be happier with my new glasses—highly recommend!"

February 2, 2026
Rated 5 out of 5 stars

Very good company recommended

This is the second pair of sunglasses I've bought from designer glasses.
Having had some bad experience on eBay with fake sunglasses I am delighted that this company is competitive and offers good service and more important and excellent product

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. The glasses turned out to not be what I wanted but the returns and refund process was excellent. Thanks

December 29, 2025
Rated 5 out of 5 stars

The service provided was immaculate

The service provided was immaculate. Very quick response times by the staff, I was attended by Lucy and it was a favourable experience.

I had to have the glass reduced a little, the responses were prompt and it was resolved in a couple of hours.

I would purchase from Designer Glasses Boutique again.

December 12, 2025
Unprompted review

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