I ended up requesting a full refund after being unable to find a suitable helmet. Communication was extremely good and very quick. I received my full refund quickly and with no issues at all. I receiv... See more
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See what reviewers are saying
I ordered my new helmet on designerhelmet.com, since I couldn't find the design I wanted so badly anywhere in switzerland. Because I didn't get an automated order confirmation (or any confirmation a... See more
I was looking for a clear visor for my Bell Custom helmet, which comes supplied with a tinted visor. After a fairly extensive search on the interweb, which came up with either overpriced goods or a s... See more
I Had poor after sales service from my original helmet supplier but the guys at Designer Helmets went that extra mile and sourced the item I required, keeping me informed of order progress all the tim... See more
Company details
Written by the company
Buy motorcycle helmets, visors & accessories online from DesignerHelmets.com. Fabulous Service & Free UK Delivery. Run by Bikers for Bikers.
Contact info
322G Mayoral Way, NE11 0RT, Gateshead, United Kingdom
- 0330 1248761
- sales@designerhelmets.com
- www.designerhelmets.com
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My first purchase was a pain.
My first purchase with this company and it didn't go to plan. First helmet had flaws in the checker design, very easy to spot so I've no idea at all why it got past the manufacturer's quality control, even DesignerHelments had spotted the flaw as I'd spoken with them to have them replace the lid. Why the heck didn't they just email me and return it to the supplier??? So annoyed! Then they wanted me to take it to the nearest shop to have it sent back to them, I said no way, you must do the leg work and get the courier to pick it up. By the way, don't call DesignerHelmets phone number begging with 08 it's a Premium Number... So it cost me about £2 to call them to rectify an issue of theirs. More annoyance!! In the end after over a week from start to finish I received a helmet that was excellent. Shame it wasn't like that the first time..
Dispatch and delivery was very quick
Dispatch and delivery was very quick, however upon receiving the items there was an issue, this was sorted very quickly by Joseph, not being very tech savvy I was worried but he made the process straight forward and painless. Overall very happy.
Fast delivery
Fast delivery, as described and a slight problem quickly sorted by Joseph. Brilliant service.
Bell Custom 500 Visor
I was looking for a clear visor for my Bell Custom helmet, which comes supplied with a tinted visor. After a fairly extensive search on the interweb, which came up with either overpriced goods or a sold out sign, I came across Designer Helmets. Their pricing was fair, and it came with free delivery. Bonus! Order arrived a day early by UPS, well packaged and exactly as described. Wouldn't hesitate to use Designer Helmets again.
Not fair trading
I searched hard to find this helmet, was sold out everywhere and I was very pleased when I came across with your organization saying that the helmet could be delivered in 5 days.
Not truth, the helmet was not available, was also sold out.
So, you should be more careful advertising your products, and controlling your stock.
I feel strange that you made a debit on my credit card not having the product in stock , not fair trading.
Because I was purchasing this product in pounds and I'm in Europe €, I paid commission that will not be refundable .

Reply from DESIGNER HELMETS
Just bought a momo open faced helmet…
Just bought a momo open faced helmet for my scooter, found them extremely competitive, both price and range wise, excellent communications and efficient delivery in a double cardboard box with-lots of bubble wrap. Would highly recommend and would use again Thank you.
Excellent service
Excellent service, very quick delivery and some nice freebies to suit. Great prices. Would definitely use again.
That’s what I call service.
Fantastic service from start to finish. So pleased with my new helmet and the support and advice I received from Michael at Designer Helmets. I can recommend this team without reservation. Many, many thanks.
Pleasure to do business with
This seller offers a wide range of helmets at very competitive rates. I ordered one of the latest rather unique Bell designs and my experience was entirely satisfying - swift communication of tracking number to GER, prompt delivery within five days, well packaged. Keep up the good work!!
Designer Helmets are so helpful!
Designer Helmets were very informative of what stock they had, waiting times for new stock arriving and how long it would take to arrive upon order. Would recommend 100%!
Satisfactory helmet purchase
Excellent service I would recommend for price and quality.
Thank you.
Excellent Service
great advice
great advice, great addition (dark visior), fast delivery (to Germany), highly recommended
Everything was as advertised and quick…As advertised!
Everything was as advertised and quick shipping!
Brilliant service next day delivery
The staff
The staff, Mr Michael, is excellent, efficient and very accomodating, hats off👍
Very kind customer service
Very kind customer service, all ok with the client!
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