designinfo.in Reviews 

235
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the genuine and high-quality products received, often noting their authenticity. Many people consistently highlight the fast and prompt delivery services, with items arriving securely packaged. Reviewers also appreciate the competitive and low prices offered, making purchases more appealing. However, some customers reported receiving damaged, defective, or incorrect products. A few other people also felt that orders were sometimes delayed or undelivered. Additionally, some reviewers mentioned difficulties with the company's return or replacement policies.

What people talk about most

Product

Users describe positive interactions with product, consistently reporting that items are genuine, original,... See more

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many... See more

Price

People report positive experiences with pricing, consistently finding products at very reasonable and... See more

Website

Reviewers highlight ambiguous aspects of the website, with some customers expressing satisfaction, citing it... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting positive outcomes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They are reliable site and you get what you purchase. Only problem is certain products like godox they import directly from China and you won't get warranty for it in India.

Rated 5 out of 5 stars

I ordered a Viltrox 35mm f1.7 air. It was delivered within a week in good packaging. It had the lowest price too compared to other retail websites. I took my chance after seeing positive reviews on Go... See more

Rated 5 out of 5 stars

Good packing safely arrived to my place and good response from design info team best and competitive prices compared to other online platform i brought dji action 5 pro last year it also arrived saf... See more

Rated 5 out of 5 stars

Exceeded my expectations! My product came in a fairly secure packaging that too super quick! Recommended to all!


Company details

  1. Camera Store
  2. Book Store
  3. Design Agency
  4. Photography Studio

Written by the company

Photo Video, Color Calibration, Color Forecast, Print & Design Solutions


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

235 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.4

All reviews

(235)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a company of scammers!

This is a company of scammers! I had bought a PS5 console from them, the price was 6000 higher than the MRP, but the product was delivered with a crack in the corner of the console's removable panel. I Immediately notified the seller, they promised to fix it. Since then, all my calls have been ignored and neglected. The support chat does not reply. I strongly recommend NOT to deal with these frauds. As soon as you pay them - they get lost, no matter what kind of obligation they declared to their customers.

January 24, 2023
Rated 5 out of 5 stars

Genuine company

Genuine company. Ordered Iphone 14 2 days ago. Today it has arrived. I ordered black color and even the original case, Everything was as expected and they used BlueDart so it came fast and on time.

November 23, 2022
Unprompted review
Rated 1 out of 5 stars

This company is extremely sketchy

This company is extremely sketchy. First, taking a wild gamble with an underwater camera case for nearly double the retail value because it is the only place that has in stock. Then it takes nearly two weeks to arrive instead of 3-5 days. It took a week and a half for it to leave India. And now I am in the process of contacting them about a return and I am getting no response back. They are straight up ignoring me. I would recommend not shopping here even if you really feel like you have to to get an item that isn't in stock somewhere else. If it is in stock somewhere else, go there, not here. The vast majority of the "good reviews" are likely robots or the company itself.

May 24, 2022
Rated 5 out of 5 stars

Dji pocket

Ordered Dji Pocket. Quick dispatch of the product and was packed real good. Trusted seller, Thank you.

January 9, 2022
Unprompted review
Rated 1 out of 5 stars

V bad customer service

V bad customer service. Sent me a 10 euro camera (valued by them on customs docs) when I paid nearly 200 euro. Hidden charges at customs too not quoted for. AVOID

December 11, 2021
Rated 5 out of 5 stars

Very tense when placed order on COD…

Very tense when placed order on COD with in 2 days product was come then make payment directly to there bank they changed COD to prepaid
Well support by seller
Very politely handle every customer if you want DJI product definitely buy from there (online/offline)
💯% genuine product well packed best price
Mind-blowing experience

December 10, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing 5 Star⭐ Customer Service

Design Info Team is just Amazing. I bought Insta360 One X2 at a very less price, with a discount of more than 4000/- Rupees. They are selling genuine products at very good prices which I bet is not available at any other online store. Also, post order, they were constantly communicating the status to me either via whatsapp or Phone calls. The packaging was superb and the Order was sent very next day through Premium courier partner (FedEx). Keep up the good work guys ☺️👍🏻. So happy doing business with them.

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

appreciate Design Info for their…

appreciate Design Info for their knowledgeable staff and outstanding service. There's no calling back when someone who knows what they're doing is there--they have experts who know their products and applications there at all times. I've never asked a question they don't have an answer for, and they are able to give well-informed and decisive advice. They have unusually good product availability during the pandemic. For customer service they always under promise and usually over deliver. I just received my much anticipated binoculars three days early with detailed tracking. The staff member I spoke to was spot on--they are perfect for what I need (and on back order everywhere else). As a repeat customer, I am delighted but not surprised. The fact that they get good ratings as an employer matters as well. I also appreciate their educational videos and product support. Thank you Design Info!

August 17, 2021
Unprompted review
Rated 5 out of 5 stars

My first tripod from this website

My first tripod from this website. Request your team to also have more collection in bags, you guys will sell more. As for the brand of tripod, it was Manfrotto - an Italian brand and the quality is good.

August 11, 2021
Unprompted review
Rated 5 out of 5 stars

Recommended, Genuine and Swift

I have ordered a DJI Osmo Action camera from Design Info and received it last week. The product came sealed packed and delivery was done in 2 days after the order was placed. The action camera works fine and today I have ordered some accessories from them also. Good work.

June 26, 2021
Unprompted review
Rated 5 out of 5 stars

Genuine Company, Nice Service

I would personally recommend Design Info for any photo or video products. They have the beat prices for DJI and Insta360 products. I have ordered a plethora of products from then in the past 6 months and products are always shipped same day to our studio. We are happy with their service and confirm their genuineness. Keep it up.

June 26, 2021
Unprompted review
Rated 1 out of 5 stars

Bad !!!!

I bought two items from them. elinchrom-reflector-and-honeycomb-grid-set-t010990

The item titles and pictures are nothing to do with what you are buying. If it says: Elinchrom-reflector-and-honeycomb-grid-set-t010990 and the picture show all of them. look again. The description says NO grid set!!!! bad advertising even if you mentioned it in the last line of the description. and guess what? they do not have the grid set to sell anyway!! I contacted them and told them how their poor advertisement caused me to buy this thinking it is a complete article. They said I will have to pay for delivery, customs, and tax if I want to return it back to India. I Will not do any business with them again. PS. something similar happened with the: elinchrom-rotalux-squarebox-100x100-39inche-t021000 Do not want to repeat me.

June 4, 2021
Rated 5 out of 5 stars

best price and service

Ordered 80cm godox softbox from there when flipkart , amazon any site not delivering . got in 2 days from them . with complete accessories, carry bag and well packed . best thing they really selling in cheaper then other major marketplaces . totally happy order more thing in future

June 3, 2021
Unprompted review

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