designinfo.in Reviews 

235
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for offering genuine and high-quality products, often arriving in sealed and original packaging. Many people highlight the competitive pricing, frequently finding products at the lowest rates compared to other platforms. Reviewers often commend the fast and efficient delivery service, noting secure and careful packaging that protects items during transit. However, some customers also noted receiving damaged or defective items, raising concerns about the company's return and replacement policies. A few other people also felt that they received incorrect or unboxed products without prior notification. Additionally, some reviewers experienced significant delays or issues with their orders being undelivered for extended periods.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the authenticity and... See more

Delivery service

People report positive experiences with delivery service, often highlighting super-fast delivery times, with... See more

Price

Reviewers express satisfaction with the pricing, frequently noting that prices are unmatched and the cheapest... See more

Website

Consumers find the website to be ambiguous, with some reviewers expressing initial skepticism about its... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting smooth and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They are reliable site and you get what you purchase. Only problem is certain products like godox they import directly from China and you won't get warranty for it in India.

Rated 5 out of 5 stars

I ordered a Viltrox 35mm f1.7 air. It was delivered within a week in good packaging. It had the lowest price too compared to other retail websites. I took my chance after seeing positive reviews on Go... See more

Rated 5 out of 5 stars

Good packing safely arrived to my place and good response from design info team best and competitive prices compared to other online platform i brought dji action 5 pro last year it also arrived saf... See more

Rated 5 out of 5 stars

Exceeded my expectations! My product came in a fairly secure packaging that too super quick! Recommended to all!


Company details

  1. Camera Store
  2. Book Store
  3. Design Agency
  4. Photography Studio

Written by the company

Photo Video, Color Calibration, Color Forecast, Print & Design Solutions


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

235 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(235)

63 reviews in the last 12 months

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Rated 1 out of 5 stars

Not genuine products, No warranty on products, brands deny service

Ordered Samsung Galaxy Flip 5 phone from Design Info website order number #183496 and my phones screen is not working, its only one month after my purchase. I dont think they are selling genuine products, phone box says Made in Vietnam for which warranty is not covered in India. I contacted Design Info via WhatsApp but no response. Think before you spend your money on these products later you might not be able to claim any warranty after it stops working.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Experience ordering microphone from Designinfo

I ordered a Fifine microphone from designinfo. Initially I wanted to order it from Amazon but the suppliers in run out of stock. Since I needed the mic urgently, I searched for it online and found the designinfo website. The price quoted was around 1000 rupees less than other sites including the FifineIndia website. I was quite sceptical at first, but after watching a few youtube reviews of the website, and because they offered a CoD option (with a relatively small online deposit), I decided to give the website a shot. I had placed the order on a Friday evening and had received the product by Sunday. Further the product is genuine. Therefore I am very happy with the service from designinfo.

June 30, 2024
Unprompted review
Rated 5 out of 5 stars

One of the best place to buy…

One of the best place to buy electronics items like camera, lenses, drone and other accessories of camera. They shipped very fast but make sure the item you buy is in stock. And the price is amazing compare with other website. I bought more than 7 lakh from their shop this month, all the product are genuine and shipped fast.

June 27, 2024
Unprompted review
Rated 1 out of 5 stars

Pixel 6 purchase: Won't recommend Design info

I purchased Pixel 6 from Design Info, which was delivered today. Before purchase,I had enquired about product (whether the box is sealed and product new?). As per their response the product was supposed to be new in a sealed box. But, I have recieved, a refurbished/repaired old Pixel 6, on which finger print sensor is locked (possibly from previous user) and not working. No cable for charging in the box.
All in all, it is a fraudulent behaviour. I have asked for either full refund with return or replacement by a genuine new product, which they claimed. Also, for credit card payment, they charged a convenience fee of 1.5 % on purchase. Such misleading and fraudulent behaviour, is not acceptable.
Update: The design info person called me yesterday night and requested to withdraw this review, as they promised to take corrective measures. They accepted mistake on their part to claim sealed box (as per our WhatsApp conversation). However. They insisted on this being a new product. They gave link to repair pixel online. But it did not solve the problem. Today they arranged for return pick up and promised to send a new fully working replacement.
I am giving this feedback to show, their prompt action after publication of review. I would wait for replacement and update. Based on their remedial action, I would revise my review later.
AND FINALLY
I was given replacement (had to accept color change from Sage green to Black), which reached me 3 days back, gave initial jitters but working. I am not deleting the entire sequence of events for you to have proper perspective. My final review would read like this:
1. Lot of miscommunication on the part of customer care: I bought the product after discussion and being confirmed by customer care, it was sealed (as I could not make out from the listing). But it was open box, from which accessories like charging cable were removed (though in the picture shared on whatsapp, it was there). I would not have bought in first place, if sealed one was not promised. Opted for different color replacement, as I had lingering fear about their intention, and possible loss of money.
2. They are serious but possibly small group of people managing the business, leading to chaos. Definitely not a fraud, but not worth the hassle to make a purchase from.
WONT RECOMMEND UNLESS THEY MARKEDLY IMPROVE CUSTOMER CARE AND REFUND POLICY. YOU MAY BE HAPPY , IF TRANSACTION GOES WELL, BUT WILL LOSE SLEEP IF IT GOES AWRY. (BE Prepared FOR THE EVENTUALITY IF IT HAPPENS). NOT THE CASE WITH AMAZON/FLIPKART etc.

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Wondering how come I don't know about DesignInfo so far... Excellent service at most less cost.. Awesome Job!!

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Hohem iSteady M6 Kit - wonderful experience!

Recently purchased the Hohem iSteady M6 Kit Smartphone Gimbal Stabilizer.

Delivery by Bluedart was blazing fast. I had ordered the product on 15th May 2024 and it was delivered on 17th May 2024. Packaging was really good and it arrived intact without any damages. The Gimbal was a brand new sealed pack.

The Hohem iSteady M6 Kit is a wonderful gimbal for smartphones. The gimbal functions flawlessly and the AI tracking feature is excellent. Till today, I have not experienced any issues with the Gimbal or the Hohem Joy app. Its been a wonderful experience.

The staff of design info are polite and promptly respond to queries and doubts.

Overall experience? Excellent! 10 stars out of 5!

Will be back soon to purchase more stuff.

Thanks for the wonderful experience!

May 17, 2024
Unprompted review

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