We have been using destinology for many years and have never been disappointed. There commitment to customer service is incredible as has been proven once again with my latest booking with Isaac. He... See more
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Review summary
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Booked a holiday through destinology and dealt with a young lady called Amelia. She couldn't have been more helpful, she was knowledgeable and efficient and a pleasure to deal with. The whole experie... See more
very professional no question to hard for them to deal with. Go above and beyond to help booking restaurants ahead of holiday and local knowledge. Can’t fault them. They call back very quickly after l... See more
Brilliant customer service with excellent advice. So easy to sort out a holiday that suits your requirements. With a great range of holidays whether a hotel stay or a cruise there is so much choose... See more
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Company details
About Destinology
Written by the company
An award-winning luxury tour operator, at Destinology we know how important your precious holiday time is and how overwhelming choosing exactly the right place can be. We’ve travelled all over the world and we’re ready to share our advice, personal recommendations and experiences to help create your perfect trip.Contact info
Hall Lane, Lostock, BL6 4BL, Bolton, United Kingdom
- 01204 474402
- helpdesk@destinology.co.uk
- www.destinology.co.uk
4.9
Excellent
3K reviews
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As usual you were able to give me a…
As usual you were able to give me a very competitive price. Very helpful staff very reliable. This is why I have used you forvso many years.
July 5, 2026
Reply from Destinology
We are so glad to hear that our competitive pricing and helpful staff have kept you with us for so many years. We truly appreciate your loyalty and positive feedback!
Jo was great as usual
Jo was great as usual! So helpful, friendly and knowledgeable with appropriate recommendations. Thanks again!
July 5, 2026
Reply from Destinology
We're so glad to hear our team provided such helpful and knowledgeable service. We appreciate your kind words!
Isaac was very helpful
Isaac was very helpful and i did not feel hurried he got back to me straight away and really informative
July 3, 2026
Reply from Destinology
We're so happy to hear our team member was helpful and informative, ensuring you felt unhurried. We appreciate your kind words!
Great Service from emma O'Reilly
Great Service from emma O'Reilly, picked up a colleagues enquiry and spent time going through all the travel options, cruise arrangements and suite selection, enabling us to book with confidence our Carribean cruise on Explora III.
July 5, 2026
Unprompted review
Reply from Destinology
We are so happy to hear about your excellent experience with our service! It is wonderful to know that we could assist you in confidently planning your Caribbean cruise. Thank you for sharing your positive feedback.
The advice we got was very good an very…
The advice we got was very good an very helpful xxx
June 18, 2026
Reply from Destinology
We're so glad our advice was helpful and valuable to you. Thank you for your kind words!
Reply from Destinology
We're happy to hear our agent was efficient and our pricing competitive. We appreciate your feedback.
Reply from Destinology
We're so glad to hear you had such a positive experience with our agent! We appreciate you sharing your feedback.
Maura was a knowledgeable and helpful…
Maura was a knowledgeable and helpful sales representative she made out booking easy and added all the extras we required
July 2, 2026
Reply from Destinology
We're so glad to hear our representative made your booking easy and ensured all your requirements were met. We appreciate your kind words!
Georgina was so helpful and created our…
Georgina was so helpful and created our perfect getaway with her knowledge on cruising 😀
July 1, 2026
Reply from Destinology
We're so happy to hear that our team's knowledge helped create your perfect getaway. We appreciate your kind words!
Emma O'Reilly was absolutely first…
Emma O'Reilly was absolutely first class. She was patient with our ever changing requirements, very clear with the options and passionate about the service she was giving (and forwarding our numerous requirements). Emma sorted a great price for our holiday too.
July 1, 2026
Reply from Destinology
We're so happy to hear that our team member provided such excellent service and was able to secure a great price for your holiday. We truly appreciate you sharing your positive experience with us.
Reply from Destinology
We're so glad to hear you consistently receive great service from us. We truly appreciate your kind words and continued support.
Following a recent colleague departure…
Following a recent colleague departure I was contacted by Joanne Robinson who introduced herself as our new contact. Delighted Jo took the initiative to contact us.
Jo assisted us with our next holiday and delighted we are able to return to the UAE.
June 30, 2026
Reply from Destinology
We are so pleased to hear that our colleague provided such excellent assistance with your holiday plans. We truly appreciate your kind words and are delighted you're returning to the UAE!
Once again a fantastic experience…
Once again a fantastic experience booking another cruise package with Destinology via the wonderful MAURA McKenna. She is the reason we keep coming back . Nothing is ever too much trouble and she is efficiency personified. Would that customer service ,
elsewhere was as good.
June 29, 2026
Unprompted review
Reply from Destinology
We are so happy to hear you had another fantastic experience booking your cruise package with us! It's wonderful to know that our team's dedication to excellent customer service keeps you coming back. We truly appreciate your kind words and loyalty.
An effortless smooth booking
My entire experience from searching a location, hotel and flights that suited our needs was exceptional all made so much easier by Isaac Fluss who went above and beyond in assisting me in this process, thank you Isaac.
June 29, 2026
Reply from Destinology
We are so happy to hear that our team provided such exceptional assistance with your travel plans. We truly appreciate your kind words.
Great service and helpful
We had the same advisor as our previous booking who very good at listening to what we want and making lots of great suggestions. She is quick to respond and very patient!
June 27, 2026
Reply from Destinology
We are so pleased to hear that our advisor provided such excellent service and made your booking experience enjoyable. We truly value your positive feedback!
Fantastic personal service
Fantastic personal service. Great communication regarding our booking. Lisa Campbell is amazing.
June 24, 2026
Reply from Destinology
We're so happy to hear you enjoyed the personal service and communication regarding your booking. We appreciate your kind words!
Amelia was amazing listening to what we…
Amelia was amazing listening to what we wanted and delivered on it.
June 23, 2026
Reply from Destinology
We're so happy to hear that we were able to deliver exactly what you wanted. Thank you for your wonderful feedback!
Don’t normally offer feedback but how…
Don’t normally offer feedback but how can I not on this occasion.
Pete ( whom we have now dealt with on a few big trips again made this booking an absolute pleasure from start to finish.
He is the most professional, knowledgeable agent we have ever dealt with.
June 22, 2026
Reply from Destinology
We are so pleased to hear that your booking experience was an absolute pleasure from start to finish. We truly appreciate you taking the time to share your positive feedback with us. We look forward to assisting you with future trips!
Pete Wellman the guy I use is excellent…
Pete Wellman the guy I use is excellent very knowledgeable and aware of our budgets.
A great asset to the team
June 18, 2026
Reply from Destinology
We're so happy to hear such wonderful feedback about our team member. We truly value their dedication and expertise. Thank you for sharing your positive experience with us!
As ever the team were Fantastic…
As ever the team were Fantastic especially Louise and Jo, got a great deal for us with everything we wanted and nothing was too much trouble.
June 23, 2026
Reply from Destinology
We are so happy to hear our team provided such a fantastic experience! We always aim to ensure everything our customers want is taken care of. Thank you for your wonderful feedback.
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