Detectico 

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Rated 5 out of 5 stars

Scammer kept calling about fake tax debt so i got their number and sent them an anonymous voice message back. Told them i reported them to the police. Haven't heard from them since.

Company replied

Rated 1 out of 5 stars

I subscribed for just a trial of Detectico a day ago, i.e., 01 May 2026, for which I was charged USD 0.89. I did not notice through which platform my credit card was debited. Today, to my horror, I re... See more

Company replied

Rated 5 out of 5 stars

Right so the trial is cheap yeah but do pay attention to when it ends cos the full subscription is around £30 a month which adds up quick if youre not using it regular. I only needed it for one thing... See more

Company replied

Rated 1 out of 5 stars

Paid .71p for a 1 day trial at 9.30 pm wed 21st May, Following morning,nothing but more prompts, not happy so junsubscribed @ 7.30 am 22nd May No information ever received Notified by the bank of s... See more

Company replied

Company details

  1. Software Company

Written by the company

Detectico is a phone tracker that locates any phone via number or link—with consent. Also offers reverse lookup, personal info breach detection, all globally supported.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Looks clean and professional but hides…

Looks clean and professional but hides recurring charges. Feels dishonest and frustrating.

August 18, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Garcia,
We're truly sorry to hear about your experience and understand your frustration. Please know that Detectico does not engage in hidden charges—every transaction is clearly outlined during the sign-up process, and users are always informed about the subscription terms.

If you encountered any issues, we’d like to investigate and make things right. Kindly share the email address you used during registration so we can check your account and assist you further. We're here to help and are committed to resolving any misunderstandings.

Rated 1 out of 5 stars

Took my money

Took my money, gave me wrong results, and then started charging me monthly without asking.

July 17, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Yasmine,
We're truly sorry to hear about your experience and understand your frustration. Please know that Detectico does not engage in unauthorized charges—every transaction is clearly outlined during the sign-up process, and users are always informed about the subscription terms.

If you encountered any issues, we’d like to investigate and make things right. Kindly share the email address you used during registration so we can check your account and assist you further. We're here to help and are committed to resolving any misunderstandings.

Rated 1 out of 5 stars

I am disgusted that my original cost…

I am disgusted that my original cost was $1.51 then they decided to take another $58.98 a short time later and next day decided to take another $84.40 I requested a credit and will contacting my financial institution for full refund as I found the app difficult and never used it.so beware of this company.

August 17, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Victor,
We're truly sorry to hear about your experience and understand your frustration. Please know that Detectico does not engage in unauthorized charges—every transaction is clearly outlined during the sign-up process, and users are always informed about the subscription terms.

If you encountered any issues, we’d like to investigate and make things right. Kindly share the email address you used during registration so we can check your account and assist you further. We're here to help and are committed to resolving any misunderstandings.

Rated 1 out of 5 stars

Bad Experience with Detectico

At first they tell you that they have location but when you pay they say not accessible. Bad Experience 😢

August 14, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Muhammad,

Thank you for sharing your feedback, and we're very sorry to hear about your experience.

Please note that our services do not guarantee that you will receive a positive result as the holder of the intended phone may not allow sharing the location. Nevertheless, there's a statistically high probability that the location will be shared and we do all possible to get the phone number's location for you.


In order to look into this further and help resolve the issue, could you please share the email address associated with your account?

Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible

Rated 1 out of 5 stars

Read the reviews first !!

I didn't and now I regret it.

August 1, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Nensy,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.

In order to look into this further and help resolve the issue, could you please share the email address associated with your account?

Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible

Rated 1 out of 5 stars

Feels like a bait-and-switch

Feels like a bait-and-switch - what they promise is far from what you actually get.

August 12, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Customer,
We’re sorry to hear that your experience left you feeling uneasy — that’s never what we want for our users. Please send us the email address you used during sign-up so we can locate your account and look into what went wrong. We’re here to help make things right.

Rated 1 out of 5 stars

Charged twice in the same week without…

Charged twice in the same week without my consent.

August 6, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Gerardo,
We're truly sorry to hear about your experience and understand your frustration. Please know that Detectico does not engage in unauthorized charges—every transaction is clearly outlined during the sign-up process, and users are always informed about the subscription terms.

If you encountered any issues, we’d like to investigate and make things right. Kindly share the email address you used during registration so we can check your account and assist you further. We're here to help and are committed to resolving any misunderstandings.

Rated 1 out of 5 stars

tracking results were inaccurate and…

tracking results were inaccurate and slow, waste of money and time

August 11, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Powell,
We’re sorry to hear that your experience left you feeling uneasy — that’s never what we want for our users. Please send us the email address you used during sign-up so we can locate your account and look into what went wrong. We’re here to help make things right.

Rated 1 out of 5 stars

Support never answered my refund…

Support never answered my refund request. Ended up disputing charges through my card.

August 11, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Sofi,
We’re sorry to hear that your experience left you feeling uneasy — that’s never what we want for our users. Please send us the email address you used during sign-up so we can locate your account and look into what went wrong. We’re here to help make things right.

Rated 1 out of 5 stars

read the reviews - be careful

read the reviews - detectico.com charges without consent and makes cancellation a nightmare.

August 6, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Customer,
We’re sorry to hear that your experience left you feeling uneasy — that’s never what we want for our users. Please send us the email address you used during sign-up so we can locate your account and look into what went wrong. We’re here to help make things right.

Rated 1 out of 5 stars

Signed up for up $0.89

Signed up for up $0.89, ended up paying over $50. Scam!!!

August 8, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Bell,
We're truly sorry to hear about your experience and understand your frustration. Please know that Detectico does not engage in unauthorized charges—every transaction is clearly outlined during the sign-up process, and users are always informed about the subscription terms.

If you encountered any issues, we’d like to investigate and make things right. Kindly share the email address you used during registration so we can check your account and assist you further. We're here to help and are committed to resolving any misunderstandings.

Rated 1 out of 5 stars

It`s total scam

It`s total scam , be careful !!!!

August 7, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Customer,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.

In order to look into this further and help resolve the issue, could you please share the email address associated with your account?

Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible.

Rated 1 out of 5 stars

Signed up for $1.99

Signed up for $1.99, cancel , and still got charged. That`s not OK !

August 3, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Jozelyn,
We're truly sorry to hear about your experience and understand your frustration. Please know that Detectico does not engage in hidden charges—every transaction is clearly outlined during the sign-up process, and users are always informed about the subscription terms.

If you encountered any issues, we’d like to investigate and make things right. Kindly share the email address you used during registration so we can check your account and assist you further. We're here to help and are committed to resolving any misunderstandings.

Rated 1 out of 5 stars

I checked reviews for Detectico and…

I checked reviews for Detectico and thought it was safe, but my experience proved otherwise.
Paid for a location report that was vague , and they signed me up for a subscription I didn`t want.

July 20, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Rita,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.

In order to look into this further and help resolve the issue, could you please share the email address associated with your account?

Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible

Rated 1 out of 5 stars

Tried to find my friend’s phone he lost…

Tried to find my friend’s phone he lost this morning in Australia. Paid $1.34 for this service. Detectico informed me that they found the phone in San Fransisco! Maybe it only works for the US. Waste of money!
Now charged a further $39.99 without my approval, which is outrageous!

July 30, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Sydney,
We're truly sorry for the confusion and frustration you've experienced. Our intention is never to mislead anyone. The trial offer and subsequent subscription details are outlined during checkout, but we understand how this may have been unclear.

To help resolve this, could you please share the email address used during your purchase? We'll review your case immediately and do our best to assist you. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Paid $1.99 on Detectico for a one-time…

Paid $1.99 on Detectico for a one-time lookup, but ended up being charged $39.99 days later with zero notice. No confirmation, no explanation, and customer support ignored my requests. Stay far away from this shady service.

July 28, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Ella,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.

In order to look into this further and help resolve the issue, could you please share the email address associated with your account?

Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible.

Rated 1 out of 5 stars

Highly disappointing

Highly disappointing. I read some positive reciews about Detectico , but my experience was terrinle.
The service didn`t work, and I was charged without proper notice.
Nothing was delivered.

July 18, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Braxton,

We're really sorry to hear about your disappointing experience, and we appreciate you bringing this to our attention.

We strive to provide clear communication and reliable service, so it's concerning to hear that your expectations were not met. To help us investigate what went wrong and assist you as quickly as possible, could you please share the email address you used when signing up?

Once we have that, we’ll be able to review your case and work toward a resolution.

Thank you for your patience,

Rated 1 out of 5 stars

I emailed their support three times…

I emailed their support three times about unexpected charges and never heard back.
NO LIVE CHAT , NO PHONE < JUST SILENCE.

July 11, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Nelson,
We’re very sorry to hear that you didn’t receive a timely response from our support team — that’s not the level of service we aim to provide.

While we currently don’t offer live chat or phone support, we’re committed to responding to all inquiries as quickly as possible via email. Could you please share the email address you used to contact us? We want to locate your messages and assist you directly with the unexpected charges.

Thank you for your patience, and we look forward to resolving this for you.

Rated 1 out of 5 stars

Sneaky term slam

Missed a vague rule beried deep in the terms and got hit with issues. They should make key details clear not hidden!

July 13, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Javier,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.

In order to look into this further and help resolve the issue, could you please share the email address associated with your account?

Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible.

Rated 1 out of 5 stars

Sneaky clause chaos

Missed a vague term burried deep and got hit with issues. They should put critical rules in plain sight!

July 8, 2025
Unprompted review
Detectico logo

Reply from Detectico

Dear Imogen,

Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take this matter seriously and would like to understand what went wrong.

Could you please provide the email address associated with your account? This will help us look into the issue and work on a resolution promptly.

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