Detox Kitchen Reviews 

541
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Really good food. I'm disabled and can't cook anymore.Have used them for months. Their Xo salmon and Xo tofu are lovely. The sauces delicious. I know I'm getting some decent nutrition. Delivery is al... See more

Company replied

Rated 2 out of 5 stars

Really disappointed with my experience at Detox Kitchen. The meals were so average—nothing special at all, especially considering the price. £54 for a week of meals that didn’t impress me. To top it o... See more

Company replied

Rated 5 out of 5 stars

I love Detox Kitchen - have done their meal plans quite a few times now and without fail they're fully delicious and filling (I'm an omnivore who loves their vegan plans). Such a treat every morning t... See more

Company replied

Rated 5 out of 5 stars

Enjoying feeling myself again after trying the 3 day reset. It was so convenient and easy whilst being super tasty and clearly made with good quality, fresh ingredients. Definitely worth the money as... See more

Company replied

Company details

  1. Meal Delivery
  2. Fitness and Nutrition Service
  3. Health Food Store

Written by the company

We believe that the food we eat can have a powerful effect on our health. This is why our focus is on creating nutritious, wholesome food using good quality, seasonal ingredients cooked from scratch daily in our kitchen. Simply put, this is food that will make you feel like the best version of yourself. This is food you can trust.


Contact info

4.2

Great

TrustScore 4 out of 5

541 reviews

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4.2

All reviews

(541)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT use in London or if you have any dietary needs

Problem #1 - there was nowhere to input my dietary needs and they sent me shrimp for dinner which I can’t have. The one I ordered says “plant based foods with lean protein” so it is not clear the food would have allergens? I couldn’t eat it and had to source my own dinner.

Problem #2 - The baffling aspect of it is that they deliver between 10 pm and 6 am and it is NOT made clear when you order (it’s apparently mentioned in an obscure part of their website under FAQs)!. I was woken up from sleep at midnight multiple times. Most other companies like Press, Lion’s Prep, Hello Fresh etc. deliver at reasonable times. I know it comes in a box that can be left outside but I live in central London in a flat so there’s nowhere outside for it to be left safely. They also don’t send you any notification on when it will come - they have some big supply chain issues to sort out and until then, would NOT recommend

April 9, 2024
Rated 5 out of 5 stars

Delicious food and did not feel hungry

Delicious food and did not feel hungry. Felt the benefit after just one day.

April 11, 2024
Detox Kitchen logo

Reply from Detox Kitchen

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our meals and felt the benefits so quickly. We look forward to continuing to support your health and wellness journey.

Warm regards,

Emma

Rated 5 out of 5 stars

Loving the food

Loving the food, great tastes and good amounts. Really healthy and flavoursome. Happy to detox this way

April 9, 2024
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Reply from Detox Kitchen

Hi Julia,

Thank you so much for your review! It's great to hear that you are loving the food!

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

Beautiful food

So lovely to come home to delicious, nourishing food after work! Gorgeous breakfast pots and juices also. Just lovely!

March 27, 2024
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Reply from Detox Kitchen

Hi Chloe,

Thank you for taking the time to write this wonderful review! We love that you are enjoying the food so much. Eating healthy isn't always the easiest thing so it's great to hear that we can help make life that little easier when you get home from work.

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

Delicious food that you know is doing…

Delicious food that you know is doing lots of good as well.

April 4, 2024
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Reply from Detox Kitchen

Hi Rosie,

Thank you for your review! It's so lovely to hear that you are enjoying the food.

Please do keep in touch and let us know if there's anything at all we can help you with on your wellness journey!

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

Love it!

Love the new fridge fill dishes, especially the teriyaki chicken, everything tasted great and so fresh! Will definitely be using them again.

April 10, 2024
Unprompted review
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Reply from Detox Kitchen

Hi Chris,

We are so happy to hear that you loved our new Fridge Fill Dishes! The teriyaki chicken is also one of our new favourites so we love that you love it too!

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

Yum yum yum

Yum yum yum!

I’ve been using Detox Kitchen for a a few months now and I can’t fault the meals on offer, the quality of ingredients, the on time delivery and the customer service. I use them for lunches at work which are super convenient, and for dinners which saves me so much time after I get home from a busy day. It means I can eat clean and healthy with no worries and it’s so simple. There’s heaps to choose from so I never get bored either! The juice cleanse has also been a life saver after a few heavy weekends of eating!

I honestly can’t see myself moving away from this service… ever!!!

April 10, 2024
Unprompted review
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Reply from Detox Kitchen

Hi Clara,

This was so lovely to read! Thank you so much for sharing your thoughts. It means the world that you find the service so convenient and you are loving the food as well!

We completely understand that maintaining a healthy diet in our busy lifestyles isn't always the easiest thing so we are so glad that we can make your life that little bit easier here.

Please do keep in touch!

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

The 3 day reset plan was really great

The 3 day reset plan was really great, already feel eneregry back up!

April 10, 2024
Unprompted review
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Reply from Detox Kitchen

Hi Paul,

It's so great to hear that you enjoyed our 3-day reset and it left you feeling energised!

If there is ever anything we can do for you, please do not hesitate to reach out! We look forward to having you back.

Love, the Detox Kitchen x

Rated 5 out of 5 stars

Please go international soon!

I currently live in Sydney, but I came back to visit friends and family in England over the Christmas period. After stuffing my face sufficiently, I wanted to treat my body to a healthy option and I was recommended Detox Kitchen by a friend. As I had limited time, I opted for the 3 day reset and I wish I was able to stay in the UK longer to make detox kitchen a regular on my shopping cycle.

The food was incredibly fresh and it felt like only quality ingredients had been chosen. I’ve used other similar services before and this one was a definite stand out. The meals themselves were delicious and I felt reenergised after the first day.

My only complaint is that I can’t get it down under!

January 20, 2024
Unprompted review
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Reply from Detox Kitchen

Hi Jo,

It's so great to hear that you tried us while you were here! We understand how difficult it can be, trying to stay healthy whilst abroad, so it's great that we could help you out here!

We can't wait to have you back!

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

Onto my third week of fridge fills

Onto my third week of fridge fills, really impressed by the early delivery slots and the food is delicious. Teriyaki salmon has been my fave so far. Enjoying this a lot more than other meal delivery services I have tried previously.

April 9, 2024
Unprompted review
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Reply from Detox Kitchen

Hi Emma,

Thank you so much for your review! We are also obsessed with the Teriyaki Salmon.

Please do stay in touch!

Love, the Detox Kitchen team x

Rated 3 out of 5 stars

Overall I am enjoying the plan

Overall I am enjoying the plan however in all dishes there are things that I dislike like peppers or cabbage; this makes the meals much smaller leaving me somewhat hungry. Online menus should be better detailed.

April 1, 2024
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Reply from Detox Kitchen

Hi Luciana,

Thank you so much for taking the time to write your review.

We are so sorry to hear that you have been left hungry from our dishes. That is not at all our intention! We will of course take your feedback on and reach out to see if there is anything else at all we can do for you.

Love, the Detox Kitchen team x

Rated 2 out of 5 stars

Food is great but it is too difficult…

Food is great but it is too difficult to change delivery dates even when the request is put in 4 days in advance.

March 24, 2024
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Reply from Detox Kitchen

Hi Rory,

Thank you for your review!

We are so sorry that we weren't able to change your delivery for you. We are always working on ways to improve our service and make it as flexible as possible! I do apologise that we weren't able to move this delivery for you.

We can see that a solution was offered to you. However, we will reach back out and see if there is anything else at all we can do for you.

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

I ordered one of their fridge fill…

I ordered one of their fridge fill boxes - can’t believe how fresh the meals were and the portions were a good size for me for lunches.

March 19, 2024
Unprompted review
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Reply from Detox Kitchen

Hi Jenny,

Thank you so much for the wonderful review! We're so glad to hear that you have been enjoying your Fridge Fill meals.

Warm regards,
Sophie

Rated 1 out of 5 stars

The meals have to be consumed within 2…

The meals have to be consumed within 2 days and it doesn’t say on the box if they are freezable. Not great way to fill the fridge if they have to be gone within 2 days

March 14, 2024
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Reply from Detox Kitchen

Hi Anya,

Thank you for your review.

We are so sorry that you did not have a good experience with us!

All of our dishes have a shelf life of 3 days and all the hot dishes can be frozen. We completely appreciate that 3 days isn't a long time. However, all of our food is as fresh as can be and we do not add any preservatives!

We will reach back out to you right away so we can get this rectified for you.

Love, the Detox Kitchen team x

Rated 2 out of 5 stars

The food wasn't tasty and lots of…

The food wasn't tasty and lots of dishes contained peppers, which I don't eat. The juices and snacks were great.

March 3, 2024
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Reply from Detox Kitchen

Hi Lydia,

Thank you for taking the time to write your review. We really do appreciate all feedback!

We are so sorry to hear that you didn't enjoy the dishes. We would absolutely love to be able to customise the dishes; however, operationally, it's just not possible at the moment. We are currently working on our new menu which will be available soon so please do check back in with us!

If there is anything at all we can help you with, please do not hesitate to reach out.

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

The portions are just perfect

The portions are just perfect, food is delicious. The only qualm would be that the tofu can sometimes be a little hard if not cooked.

March 1, 2024
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Reply from Detox Kitchen

Hi Michelle,

Thank you so much for your 5 star review!

It's so great to hear that you are enjoying the food. Thank you for your feedback about the tofu, we will definitely review this!

Love, the Detox Kitchen team x

Rated 2 out of 5 stars

Ultimate reset is not worth it

Last did the ultimate reset a few years ago and it was great, unfortunately this time the quality and experience is not good. The food is poor quality (a lot of carrots!), two meals so far have been inedible and I was prompted to write this review because in todays evening meal there was just a pot of plain oil, I’m not sure what should have been there, because they don’t provide a weekly menu like they used to, so you have no idea what’s turning up. Also they make you book 20 days but don’t provide weekend meals like they used to, which makes the whole thing pointless. Their fridge fills are actually good and I’m not sure why the reset doesn’t match that.

February 20, 2024
Unprompted review
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Reply from Detox Kitchen

Hi there,

Thank you for taking the time to write your review. All feedback is extremely valuable to us!

This certainly doesn't sound like our usual high standards and this will absolutely be passed onto the rest of the team. We will also reach out to you privately to discuss the pot of "oil" as that doesn't sounds right at all!

In terms of the menus, they are all available online for you to see before you purchase your plan and for the duration so you can always be prepared!

We completely understand your frustration around deliveries on weekends. This is something we haven't offered for a number of years now. However, there are always things we can do! We can always shuffle your deliveries so you receive multiple on Friday to see you through the weekend. Alternatively, we would recommend a Fridge Fill delivery on Fridays.

Alternatively, we have lots of delicious recipes on our blogs! We do find that the majority of our clients prefer to do their own thing on the weekend which was a huge driving force to only delivering Monday - Friday.

Love, the Detox Kitchen team x

Rated 3 out of 5 stars
Detox Kitchen logo

Reply from Detox Kitchen

Hi Steve,

Thank you for taking the time to post your review! We appreciate all feedback.

I just want to assure you that we use the freshest ingredients possible and update our menus regularly to keep the menus new and exciting year round.

If you have any feedback on particular dishes, or any ideas on where we can improve, we would really love to hear from you! We are always looking to improve.

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

Post-surgery meal plan

I ordered the 3-day protein reset as I had surgery and wanted to come home to nutritious food that I wouldn’t have to prepare/think about and would give me strength in my recovery. Each day had everything I needed and tasted delicious and was very satisfying.

February 9, 2024
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Reply from Detox Kitchen

Hi Helen,

Thank you so much for your review. It's so amazing to hear that we played a small part in your recovery.

From everyone here at DK, we will you a speedy recovery and if there is anything at all we can help you with, please just let us know!

Love, the Detox Kitchen team x

Rated 1 out of 5 stars

The meals were all mushed up one week

The meals were all mushed up one week. Then the next week they were delivered the night before the order and left outside all night. Not great.

January 19, 2024
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Reply from Detox Kitchen

Hi Harold,

Thank you for taking the time to post your review. We appreciate all feedback!

Your meals certainly shouldn't have arrived damaged. I can see that we have compensated you for this but I can assure you that we are always working on ways to improve our service so we will keep working on this!

In terms of the delivery time, we deliver from 10pm the night before up until 6am the morning of your chosen delivery date. We regularly undergo testing to ensure that the dishes are all kept at the correct temperature throughout the night so they are safe to eat the next day. The ice packs and insulation in the boxes also ensure this.

If there is anything else at all we can do for you, please do not hesitate to reach out.

Love, the Detox Kitchen team x

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