Deutsche Post Reviews 

My package was from Finland originally but after it reached Germany its stuck. Deutche post is the courier and the package is still in transit since the 7th of september, no one knows anything about the package... Lost package procedure is in progress i hope they will find it.
UPDATE: now its the 3rd of october, still no information.

in this post (Deutsche Post) it was the worst experience. I sent a package from Germany to Italy on August 21st and today is September 7th and no one has given an explanation where my package is. He hasn't arrived at his destination yet. now in the afternoon I asked and the blonde, thin girl who works there gave me a very cold answer, I can't look because I don't have the code. so what? it's my fault? no one takes responsibility.

I cannot exaggerate how utterly disappointed and frustrated I am with Deutsche Post. My recent experience with this postal service has been nothing short of a nightmare.

A parcel was sent from Germany to the UK. It took an astonishing 20 days for my parcel to even leave Germany! 20 days on and my parcel still hasn't arrived in the UK!

This level of incompetence and inefficiency is simply bewildering. In an era where fast and reliable international shipping is the norm, Deutsche Post's performance is shockingly outdated and subpar. I cannot fathom how a reputable postal service could operate with such inefficiency and disregard for customer satisfaction.

I strongly advise anyone considering using Deutsche Post to think twice and explore alternative shipping options.

The worst post I have seen in the world, as a traveler that used post in many countries, I thought I seen the worst, but seams like Deutsche Post will never reach the quality level of third world countries, It's clearly obvious that Deutshe post don't care about quality of their service, this company is craying to be put out of its misery! It's not even worth to describe what was the problem, let's say that they are unable to do the most simple tasks that can be done by prity much any post service in the world, they can't even attempt to deliver international parcels to their destination and send them back without even trying, without notifying people that are waiting for their parcels! The workers are not motivated to do their jobs, clearly no one cares, it's a waste of resources! It's a shame!

My warehouse service use unfortunately them just because they are cheap.
Unfortunately I ended-up that my customers do not get deliveded orders, even though address are pretty clear and instruction and contact phone are provided.
As Business owner I do not recommend at all!

The worst postal service in the world, third world countries have a better service than them. I have an expensive watch parts shipping within Germany. The vendor didn't offer other choice so I have to use this crappy service. The packet handed to them and that's it, never been found again! Their staff steal parcels and their idiotic CS don't care at all! 99% of time you can't find a human being to answer your question and 1% of the time if you found a live human, don't be happy about it, they will use whatever excuse to fool you around so that you cut the line and their jobs are done. Don't ever yuse this company. There are few better choice you can choose from.

They lost my contract. I don't understand how they can lose important documents.

The German Post is dead.
06/30/2023 the parcel was sent from Germany. Today is 07/30/2023. 30 days the parcel lies in Germany. Sabotage.
Worst in the world.

They lost my package. After 15 days at their depot with no movement, I decided to contact them and ask what's going on. They told me as the reciever I was only allowed to get the info of "last known position", which was the warehouse. I contacted the seller and after 3 days they concluded the package was lost. I got no warnings about this. Also they have info leaks in their system. I got SCAM messages on my phone number with package tracking number to pay "tax" to get the package moving again. When I opened the weblink in the message, I got warnings of several reports of the website being fake and a scam from my software protection provider.
Not pleased at all! Not with costumer service, not with delivery and not with sensitive information protection!

18/07/23: 10 days and still no update on where my parcel is, absolute worst delivery company ever

20/07/23: Update, 12 days, still no change…..appalling. And despite the below response, no investigation. Thanks for nothing

21/07/23: still no change, appalling company

22/07/23 still no change in status, another week gone….

Utterly dreadful lack of service. So far my parcel has been 16 days in transit. No updates via their so-called tracking service. No way to contact Deutsche Post. Ive ordered bicycle parts over 2 weeks ago. Zero stars. No quality of service whatsoever.

Worst courier ever.There is simply no other way to describe Deutsche Post and they don’t care because you can’t sue them. My documents are somewhere i don’t know, no updates in tracking and why i had to pay extra when the service is not going to be provided. My birth certificate my son’s birth certificate and important documents for visa application with a date coming up soon and mind you one waits months to get an appointment but guess what Deutsche Post says they deliver within 8-12 days and im told i could wait month+ to get my sent documents. It may seem light but Deutsche Post is out here ruining lives and they don’t care i know the response I’ll get automated.They don’t realize the gravity of trusting them with our documents for them to lose them and then say there’s nothing we can do. I’m hurt.

This response of "we can’t respond here but a colleague at the Deutsche Post/-kontakt " is really outdated because you know that its just a response and only that because noone answers the questions and is going to even help. We simply pay for our own disappointment

they just send packages without telephone and adresses and noone knows where they are. Moreover they don't answer telefon and support is useless. no tracking for international shipments . Waste of time and money! they have such a monopoly in Germany, so that they can do whatever they want.

After recieving instructions below the contact options are:
Where is my shipment/Recieve/To Ship/ POST & DHL App/E-mail/Parcel & post

Each of these option requires particular fields to be filled in there is no contact form for complaints once again deutch post cant be contacted still being overcharged

Hallo Domenico Tedesco,
we are sorry to hear that your shipment did not arrive as planned.
However, external influences or operational disturbances can hinder the transport. Therefore, we generally do not give any guarantee on the transit time.
You can contact our customer service at deutschepost de /fb-contact and submit a complaint.
Best regards, Your Deutsche Post DHL Customer Service

No letter delivered to the Netherlands from Berlin.

Slowest postal service I've had the displeasure to use.

Tried to send a letter to an address in Germany, it got all the way to the right city (after way longer than was expected) until they suddenly decided that the address wasn't sufficient, even though the person that I was sending it to had received mail at that address numerous times before. I spent more money for tracked mail, and now I can't even get a refund and I wasted time waiting to get it delivered.

They lost my package and I can't even contact them online because I'm being forwarded between dhl and deutsche post all the time.

What is it supposed to be? On April 3, I sent the first shipments in Global mail as a business customer. 5.4. delivered to the center in Frankfurt. The status of the "tracked" package is still the same "Shipment information uploaded to Deutsche Post".
In the global mail documents, you mention priority service with delivery in Germany in 2-4 days, Europe 3-6. So where the hell are the shipments?
Their loss, late delivery or return equals a loss of €150.
Yesterday I sent an inquiry to deutschepost.com / en / business-customers / contact.html
no answer after 27 hours.
My sales representative contacted you today, no response!
Terrible! I will not pay you for the transport and I will demand compensation for failure to meet the delivery dates specified by you.

Update:
What is the stupid answer below? This is a DP review!
And as I mentioned above, I contacted support (poor form, that's all your support!!!) three days ago now and the response is ZERO! Absolutely nothing is happening, shipments are nowhere to be found, no one is doing ANYTHING and you don't care!!!

One star is not even worth this service. They have no contact person, contacting them is a nightmare.
I have a parcel which nobody can tell me where it is. It’s been 30 days and trying to get one competent person to do their actual job is asking for too much,
Where the hell is my stuff.
Call me or email on edincj&gmail.com
Or +27 829274628