DevilNight Reviews 993

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are thrilled with their purchases, consistently highlighting the excellent quality and craftsmanship of the products, from clothing to accessories. People frequently praise the flattering fit and beautiful designs, noting that items often exceed expectations and look exactly as pictured. The customer service also receives high marks for being helpful, friendly, and communicative, assisting with sizing questions and delivery inquiries. Reviewers appreciate the wide variety of unique items available and often recommend the company, expressing intentions to order again due to consistent satisfaction with both product and service. However, some customers also noted issues with delivery times, with orders sometimes taking longer than expected to arrive. A few other people also felt that the product quality was poor, citing issues like faulty zips, damaged lace, or items not matching the online description. There were also instances where customers experienced problems with stock availability after placing an order or faced difficulties with refunds and communication regarding cancellations.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers expressing satisfaction with the... See more

Quality

People report positive experiences with quality, with many reviewers praising the high-quality materials,... See more

Order

Users describe positive interactions with order, with many customers expressing satisfaction with the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting swift delivery, some... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as brilliant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered Red Vintage Gothic Swallow Tail Suit for Men ready for my wedding next year and I am so impressed with how it looks and feels. It is absolutely craftmenswork. the instructions for sizing on... See more

Rated 5 out of 5 stars

From the moment I took it out of the packaging, the quality was evident. ​The fit is incredibly flattering. The waist creates a beautiful, defined silhouette, and the bottom of the dress flows wonderf... See more

Rated 5 out of 5 stars

So much cool goth clothing on their site! I was first questionable about the quality till it arrived. Its very good and sturdy not feeling like it would rip easily and the details are insane on some o... See more

Rated 5 out of 5 stars

I ordered a pair of Black Gothic Punk Rock Multi Buckle Knee high platform Boots with Skulls💀 M141 from Devilnight in size 39 uk 6 The customer service was extremely helpful and friendly... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

At DevilNight find you lolita clothing,gothic clothing,punk clothing,medieval clothing and victorian clothing.All these alternative clothing are fashion design and well-made.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

993 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service that…

Excellent service told everything that was going on from the start. I did express delivery and it took a week to arrive which is great. The velvet dress I received is excellent quality and exactly as pictured. Quite long, but that's on me as I'm very short. Will definitely use them again.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent online store

I am very happy with DevilNight's clothing and service.
They responded quickly to several of my questions and the after-sales service is optimal.
The quality of the products is really good.
I am very satisfied with the entire process and the items purchased.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Lolita petticoat

I bought the Lolita Petticoat for my daughter and she's really happy with it as it enhances the shape of her Lolita skirts. It fits well and the fabric isn't scratchy like many other net petticoats.

It was delivered promptly too!

November 25, 2023
Unprompted review
Rated 5 out of 5 stars

thank you for the excellent service

I hadn't heard of this company before, and was looking for something Gothic style for my grand daughter for Christmas. I was amazed at the selection of items. I only chose a choker for her, but was very pleased with my purchase, and am sure I will be treating her to something else for her birthday.

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

Gothic Medieval Dress

I purchased the Black and Gold Pattern Mesh Gorgeous Gothic Medieval Dress and could not be more pleased. The shipping time was quick and the posted size chart was very helpful. The dress material has some flexibility which is great because I was worried it would be too tight.

November 30, 2023
Unprompted review
Rated 1 out of 5 stars

Read other 1* reviews

Having read the other 1* reviews my experience went exactly the same as most of these they are an awful company to deal with I just opened a case with PayPal and got my money back that way

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

Another good order

Another good order. I accidentally ordered the incorrect size and I emailed them after I placed the order to request a size change and they did that for me no problem which I appreciated.

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

The clothing is surprisingly good…

The clothing is surprisingly good quality and the delivery is fast with no extra fees (taxes). Customer service is really good, they keep you updated about your delivery at every step. Highly recommended. Will order again!

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

I recommend them 1000%!!

I recommend them 1000%!!! I was hesitant to order since I live in Germany and I was expecting extra fees, but no, just as promised, I didn't pay any extras, the delivery was super fast and the products were perfect! I'll be shopping again soon n_n

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Defiantly recommend!

Defiantly recommend!
I ordered c010020b and LG-0090 as a costume for Comic Con, and I was very impressed, got loads of compliments. Very helpful team as I accidently ordered the wrong size for the skirt, I realized a day or 2 after purchasing, gave them a message and they where very quick to reply and change the size, to with I am very grateful.
The price is worth what you get, the fabric, sewing and detail is immaculate.
Defiantly use the measuring guide to get the prefect fit! I ordered a size L for the skirt, size S for the blouse and I'm a UK size 8 to 10, the where both an excellent fit.
Couldn't be more happy, I felt so comfortable and absolutely loved the look!

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

suit for my boyfriend

i ordered a suit as a present for my boyfriend. i was worried how it was gonna look in real life but as my boyfriend unpacked it i was super happy that i ordered it. He loves the suit and it truly looks amazing. customer service is also perfect!

October 19, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look