Dexel Tyre & Auto Centre Reviews 3,556

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and efficiency, often highlighting their knowledge and honesty. The service is frequently described as excellent, with many appreciating the competitive pricing and the straightforward, easy online booking process. People also value the quick turnaround times and the comfortable waiting facilities. However, some customers were dissatisfied with the product, specifically mentioning issues with the quality of diagnoses and repairs. A few individuals reported problems with oil leaks after a service, and concerns were raised regarding the quality of workmanship. There were also instances where customers felt they received poor advice or feedback regarding their vehicle's condition.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the helpfulness and professionalism of... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers found it easy to arrange... See more

Price

People report positive experiences with price. Customers consistently find the cost for services like MOTs... See more

Product

Consumers find the product experience to be ambiguous. Some customers reported issues such as an oil leak... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely brilliant service. Genuine, friendly and completely honest from start to finish. I moved here in 2022 and won't take my car anywhere else. It’s refreshing to find a place that doesn’t try t... See more

Rated 5 out of 5 stars

No problems at all with this company. The car was booked in, the MOT was done on time, the mechanics were friendly, the waiting room was comfortable and clean with free tea or coffee and more importa... See more

Rated 5 out of 5 stars

Tritton road branch Had an intermittent dashboard light. Receptionist helpfully diagnosed a fault on one of the four sensors using a specialist device, without charge, and had me booked in very q... See more

Rated 5 out of 5 stars

Booked an appointment on line and it went swimmingly come time of job. Seemed to go well and a small adjustment was made to the cars alignment. Use this Dexel branch regularly (Lincoln - Tritton Road... See more


Company details

  1. Car Service
  2. Auto Repair Shop
  3. Car Inspection Station
  4. Tire Shop

Information provided by various external sources

Established in 1961, Dexel has enjoyed more than 50 years of servicing, maintaining and repairing their customers' cars and vans throughout South Yorkshire, Lincolnshire and North Nottinghamshire. With a carefully selected range of high-quality and affordable tyres available, as well as MOT testing and servicing for personal and commercial vehicles, Dexel provides the best vehicle services at a great price.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Genuine, friendly and completely honest from start to finish. I moved here in 2022 and won't take my car anywhere else. It’s refreshing to find a place that doesn’t try to take advantage or push unnecessary work. They explain everything clearly, only do what actually needs doing, and you can tell they take real pride in being trustworthy. I wouldn’t go anywhere else now — highly recommended.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

No problems at all with this company

No problems at all with this company. The car was booked in, the MOT was done on time, the mechanics were friendly, the waiting room was comfortable and clean with free tea or coffee and more importantly - the car passed it's test with only a small fault found which was rectified by the mechanic. "Nowt to complain about", from a Yorkshire man.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

honest, knowledgeable and fairly priced

Been using Dexel a few years, I feel confident taking my car to them for service and MOT. I have never have a felt overcharged or told exaggerated claims of repairs, and my car is running smooth and quiet after a lot of work on the rear brakes, something that has plagued my car for many many months finally feels and sounds perfect.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

I managed to get booked in at short notice. MOT/Service completed and car was ready to collect at 1pm.
Thanks Matt and the team.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I had a fantastic experience at Dexel Tyre & Auto Centre Worksop today. I ordered a tyre and had it fitted, and at the same time they carried out a wheel alignment.

The whole process was smooth and hassle-free from start to finish. The team provided excellent customer service — friendly, professional, and very knowledgeable. They took the time to explain my options and gave honest recommendations without any pressure.

The wheel alignment fixed the issue I was having, and the car now drives perfectly. Everything was completed efficiently and to a very high standard.

I wouldn’t hesitate to return in the future and highly recommend them to anyone looking for reliable tyre and auto services.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great service as usual

Great service as usual. I don't live in Market Rasen but I take my car there when visiting family and friends for the trusted good service provided. Thank you.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

I had a nail in my tyre today and I…

I had a nail in my tyre today and I called at the frechville branch who was so rude and just simply did not want to help me. I then contacted the staniforth road branch on the phone and spoke to a lovely gentleman call Matt who went above and beyond to help me, fixed the tyre and I was on my way. Very happy customer after a stressful day. Thankyou so much

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Yearly MOT

Great service as always booked online for MOT dropped off rang me 90 mins done thanks

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Always a good service

Always a good service, not many good garages around these days like Dexel. Not out to overcharge either. Take both our cars here.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

MOT plus

Thanks to Nigel and Team for very professional service,all was very helpful and what I expected..great job Guys.nice to become Your new customer 👍👍👍

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Dexel Tyres in Gainsborough…

I have used Dexel Tyres in Gainsborough for years and the service has always been excellent. The staff are helpful and friendly and the quality of the work has always been excellent. They do not try to load you up with 'extras' and give honest advice about what your vehicle needs. I am happy to recommend them for MOT and Services.

January 13, 2026
Unprompted review

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