Polite and informative young man who helped us come to the correct choice of sofa. He even showed us some different items before we made up our mind. Wonderful service from all the staff
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See what reviewers are saying
Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... See more
Company replied
I visited the store twice before ordering my furniture. Colene, my salesperson was very patient and gave me clear succinct information about the furniture and subsequent delivery. Can’t wait to get my... See more
Company replied
We have bought furniture before from dfs and always been satisfied with the suite we bought, the sales assistant was very nice,and told us everything we needed to know. Mr Caig
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, United Kingdom
- 0333 999 9740
4.9
Excellent
4K reviews
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Great store to buy sofa's
Amanda made the buying process very easy and enjoyable, her expertise and customer care skills were most welcoming and as a result we would recommend buying from this store to friends and family,
June 22, 2026
Reply from DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Anthony
Anthony, who we dealt with was extremely professional and very easy to deal with
June 21, 2026
Reply from DFS Furniture - Ayr
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Ayr
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Friendly welcome
Friendly welcome, gave us time to browse.
Efficient, helpful service from Anthony at DFS Ayr.
Great deal with 4yr interest free.
Would recommend to friends & family.
June 20, 2026
Reply from DFS Furniture - Ayr
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great service from Shannon in the Ayr…
Great service from Shannon in the Ayr store. She was patient and spent a lot of time with us until we found exactly what we were looking for. Highly recommended
June 19, 2026
Reply from DFS Furniture - Ayr
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Brilliant experience
Marty made our experience easy and relaxed. He listened to everything we asked/requested and help us amazingly.
June 18, 2026
Reply from DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Shannon couldn't have Been more helpful…
Shannon couldn't have Been more helpful and helped us get what we were looking for . Great customer service 👏 .
June 11, 2026
Reply from DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The staff were really friendly
The staff were really friendly, helpful and insightful. Especially Amanda and Anthony
June 16, 2026
Reply from DFS Furniture - Ayr
Good Afternoon,,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Ayr
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
staff very helpful told us everything…
staff very helpful told us everything we wanted to know top class service great qaulity sofas wouldn't go anywhere else thanks again
June 15, 2026
Reply from DFS Furniture - Ayr
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Sales assistant was very helpful and…
Sales assistant was very helpful and knowledgeable not pushy. We found exactly what we were looking for
June 14, 2026
Reply from DFS Furniture - Ayr
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
Great experience
Sales Rep spent time with us explained everything in detail went through various options nothing was a hassle.
June 13, 2026
Reply from DFS Furniture - Ayr
Hello Mrs Maxell,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Ayr
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The customer service from the staff was excellent
The customer service from the staff was excellent especially Antony who answered all our questions and gave us information which made it easy decide what we wanted
June 13, 2026
Reply from DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
I had the best experience
I had the best experience. You have an employee called Marty from the Ayr store. Give that man a rise. He made our day, not only did he help us choose the perfect sofa he made me want to be his friend. Great guy. If I return I'll be asking for him
June 13, 2026
Reply from DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
great experience
very helpful polite and courteous cannot fault the staff at DFS staff helped us from start to finish with purchasing a sofa bed
June 13, 2026
Reply from DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Ayr
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Great experience
Sales staff were knowledgeable about ranges and options and to be honest I was probably not the easiest customer but was dealt with excellently at all times.
After care, insurance etc all discussed and felt like it was not always just about the sale.
Showroom was clean and tidy and was offered a brew… overall an excellent experience.
June 11, 2026
Reply from DFS Furniture - Ayr
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Ayr
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
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