DFS Furniture - Bolton Reviews 

The sales person was very friendly and took time to understand our requirements.
Made us a brew.
Salesperson made us understand about the insurance and the extras.

We searched many retail stores and found the options at DFS to be the best. We bought the new pop-up sofa and plan on buying three/two seater soon as we look forward to moving soon into our new home. Claire Carty made our experience enjoyable and friendly. Claire is an asset to the Company who was full of knowledge and ides. We also learnt you do garden furniture which we will also check out online. Claire joined us around the store as we explored all the options, and we have settled on what we want and will reach out to Claire very soon to complete our purchases.

Excellent service from start to finish
Thank you dfs

Adam smith was very helpful with helping us with or purchase

Helpful, upfront, welcoming. Would recommend to a friend

We were left to browse until we had made our choice. The salesman took time to explain the different options to us. All in all it was a good experience. Thanks Dave 😊

Friendly staff easy to talk to,no rush,pleasant and relaxing.

I was please with the service I received.
Jake, I think his name was who dealt with my order, was a credit to the store.
Great customer service.

Great experience as soon as I entered the store. Had a look around initially and when I returned after thinking through my purchase, the transaction was seamless & top notch customer service provided the whole way through.
Thanks to Darran for his help processing the transaction & to the lady who initially came over to help (think her name was Wadar..sorry if that’s incorrect but Darran will know who I mean!)
Didn’t feel like a pressured sales pitch at all & considering how indecisive I was being, they didn’t make me feel like an inconvenience at any point! Will highly recommended your store & your staff that are a credit to this company

Fabulous service. And Dave was excellent and looked after us brilliantly

Professional, friendly and efficient service.

Dave was very professional welcomed us in and offered refreshments, explained in detail about the suites we were about to order and the time line and what to expect from the purchase

Didn't chase me around the shop like most other sofa companies - very relaxed and great information shared on all items purchased.

Great customer service and easy finance set up.

Felt very with the young man called jack he explaned evry thing in detail what good exsperince alexander kennedy

Liked the sofa but too long spent trying to get me to spend £250 on 5 year cover.I agreed but laboured points too much. Disappointing dfs!

Great service from Shannon today really helpful in finding the right sofa for us and really easy process.
Thank you

Dave was brilliant on two visits I had to the store. Completely no pressure, really informative and honest!

Visited the Bolton DFS store and was left alone to wander and try the sofas on offer. Yes staff did speak to us but were not pushy and once we had made our choice we then spoke with Clair who was most helpful and explained the process and time frame for our delivery. Only one slight worry was when we received our order notification via email and it only showed one of the two colours that our sofa was being made in. A quick call to the customer services and it was found to be right. The system can’t put two colours in but it was on our order. So yes very happy so far and now waiting for our new sofas to arrive.

The salesman was excellent, he talked us through the stages. He gave some very constructive advice which helped us decide on what we needed and how it would fit into the front room. We were very impressed with his knowledge. He was very friendly and it was a very good experience.