DFS Furniture - Bradford Reviews 

I had a great experience at DFS thanks to the excellent customer service. The staff member Akash was friendly, knowledgeable, and took the time to help me find exactly what I was looking for without any pressure. They made the whole process easy and enjoyable. Thank you for the outstanding service!

Nice experience, went to look for the sofa set we already looked before a week ago but was not sure about the colour so today went to decide the colour and ended up buying it. All went okay. Xx

Asked if we needed help then left us to do our thing,, staff very friendly and helpful.
I'm sure we'll be back

Great service. Didn’t hound us all
The way through the shop as other do. Very knowledgeable and friendly .

Excellent service. Sales staff helpful and knowledgeable.

Really quick and easy process ordering our sofa. Salesperson was very helpful but without being too pushy and making us feel uncomfortable

Hassan from Bradford store served us and he helped us from the start to the final purchase .
He was very attentive and knowledgeable. He delivered great customer service and made our buying experience easy .
After our purchase of the sofas we discussed the foot stool with him ; and we did not hesitate in purchasing . He is a credit to the store .
Well done hassan thank you

The staff overall, service and really helpful!

We spoke to Akash who took our order. He explained everything clearly and talked us through al the options in great detail making the whole process simple and straightforward. I am a repeat customer and no doubt will go back to DFS again in the future.

Service was fab, the representative that helped us as particularly attentive & kind

Akash helped us through the whole experience, advising us on sizes and how we could utilise our space in the best way across several rooms.

The assistant was very polite

We had a very disappointing experience at the DFS Bradford store. The sales advisor was polite, knowledgeable, and explained everything clearly, so we appreciate their help.

Unfortunately, our experience with the manager was completely different. As customers making a significant purchase, we naturally wanted to ask questions and see if there were any available deals or options. Instead of responding professionally, the manager told us, "Either take it or leave it." We found this comment dismissive and disrespectful.
We understand that discounts are not always possible, and we fully respect that. However, there is a respectful way to communicate with customers. The manager's attitude made us feel unwelcome and undervalued.

Based on our experience, we would not recommend the DFS Bradford store to anyone

The salesman was very helpful and pleasant

Great experience. Akash was very helpful. So easy to talk to and made everything very easy. Great quality of sofa too.

Akashi at Bradford was amazing. Really helpful but not pushy. Explained everything clearly and was really helpful

Hassan was lovely to deal with and very helpful, also makes a cracking coffee

Lynne was very welcoming, she made us feel at ease, and her knowledge of products was excellent. She put no pressure on us and handled everything very professionally. Excellent service

Went in today to purchase sofas. Dealt with a lovely gentleman called Aakash. He was ever so friendly who dealt with every query we had with kindness and patience. Would recommend dealing with him directly.