I walked into dfs not knowing what I wanted and was seen by Louise who helped me pick the perfect sofa down to fabric, colours and size, she was so hopefully and was very thorough on Customer service!... See more
Company replied
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I walked into dfs not knowing what I wanted and was seen by Louise who helped me pick the perfect sofa down to fabric, colours and size, she was so hopefully and was very thorough on Customer service!... See more
Company replied
The staff and service was immaculate everything was done quick and easy explained thoroughly and made the experience easy for us to decide our sofa. The man that helped us made the experience better f... See more
Company replied
We only went into DFS for a quick browse and ended up with the perfect sofa thanks to Joe! He was amazing — actually listened to what we needed: right size for our space, pet-friendly, and on bu... See more
Company replied
Jo was very helpful n knowledgeable. Nothing was too much trouble n he was extremely patient with all our questions n described the care packages in detail and in layman's terms. That's why we purchas... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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16 High Street, DN6 8DP, Doncaster, United Kingdom
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Visited & bought my new sofa from your Carcroft store 07-07-26 was greeted from a lovely polite lady (Helena) I think her name was. Very knowledgeable & couldn’t do enough to help me pick my perfect sofa. Thank you

Reply from DFS Furniture - Carcroft
Helped me through out. So helpful and no pressure. I was in control all the day. They where there when I needed advice. No pressure at all

Reply from DFS Furniture - Carcroft
Jo was very helpful n knowledgeable. Nothing was too much trouble n he was extremely patient with all our questions n described the care packages in detail and in layman's terms. That's why we purchased there n then.

Reply from DFS Furniture - Carcroft
We have purchased several items over the years from DFS Carcroft Doncaster. One of the reasons being the customer service we always receive from Joe the salesperson. He has excellent communication skills, he is approachable, and has good product knowledge. He gives good advice and is very helpful,

Reply from DFS Furniture - Carcroft
Great experience. Didn’t feel harassed by staff. All very helpful and informative

Reply from DFS Furniture - Carcroft
The lady who approached us was absolutely lovely she explained everything we needed to know about the furniture we chose she was very knowledgable a nd pushy she is realy lovely sales girl i think her name was Lauren pardon me if im mistaken she was very afficiant very pleasant and was lovely being attended to by her I’m looking forward to my furniture being delivered

Reply from DFS Furniture - Carcroft
The customer service me and my wife and mother in law received from your Doncaster branch from Shannon was absolutely fantastic and couldn’t of asked for anybody better and helped once again couple hours later on the phone while re sorting out the size

Reply from DFS Furniture - Carcroft

Reply from DFS Furniture - Carcroft
I new exactly what I wanted when I went into the store. The assistant was very professional and helpful.

Reply from DFS Furniture - Carcroft
came in this morning greeted by a nice polite young man JOSEPH, offered coffee said if want anything give me a call, then did what a good salesman should and left us to choose what we wanted then came over and helped with all the paper work and made the sale

Reply from DFS Furniture - Carcroft
Excellent service from Lauren, there was no pushing for sales and happy to let you decide what’s right for you and explained every clearly

Reply from DFS Furniture - Carcroft
Lauren was knowledgeable, professional and efficient .
Good service

Reply from DFS Furniture - Carcroft
Greeted by a very friendly young man who was a massive help in me purchasing my sofa.
Great knowledge of what brand I was looking for, size, colour etc.
Spent a decent amount of time with me and didn't rush to push the sale through.
Very pleasant experience from entering the store to leaving

Reply from DFS Furniture - Carcroft

Reply from DFS Furniture - Carcroft
Great experience at DFS! We bought a sofa and dining table, and Lauren was very helpful, friendly, and knowledgeable. Excellent customer service thank you, Lauren! Highly recommend

Reply from DFS Furniture - Carcroft
Really great customer experience. Nothing too much trouble. Everything was dealt with in a professional and friendly manner.

Reply from DFS Furniture - Carcroft
Lousie was very courteous and polite. I was left to browse at my own leisure before being approached and asked if their was anything she could help with. Thank you Lousie

Reply from DFS Furniture - Carcroft
Excellent service. Thoroughly explained the whole process on delivery and how to keep the sofa clean.

Reply from DFS Furniture - Carcroft
Sales staff at Carcroft were great and very helpful, but had problems with e-sign documents, it wouldn’t load.

Reply from DFS Furniture - Carcroft
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