DFS Furniture - Carrickmines Dublin Reviews 

3,259
TrustScore 5 out of 5

4.9

Glenamuck Road, The Park, Carrickmines, Unit 8, DUBLIN 18 Dublin, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I was given great advice from the lovely staff who answered all my questions. They gave me the time and input to make the right choice for our space and family needs. Georgia helped me finalize the de... See more

Company replied

Rated 5 out of 5 stars

The member you have Ann-3fc was above the call of what we expected. We arrived into DFS, and greeted with "take your time,let us know if any questions". Anyway after a good 40 mins perusal, contacted... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience buying our Stellar couch at DFS, thanks to James! He was friendly, clear, and attentive from start to finish. James made sure we understood every detail of our purchase—... See more

Company replied

Rated 5 out of 5 stars

I recently purchased sofas, and James provided excellent customer service. He was friendly, patient, and took the time to explain everything clearly, making the whole purchasing process easy and enjoy... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Glenamuck Road, The Park, Carrickmines, Unit 8, DUBLIN 18, Dublin, Ireland

  • (01) 294 6484

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,259)

98,153 reviews in the last 12 months

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Rated 5 out of 5 stars

We went shopping for a settee

We went shopping for a settee, we met a very helpful young lady, who explained everything to my mother. She was pleasant and did not just do a sales pitch. More like her are needed. As the face of your company.

May 3, 2026
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Reply from DFS Furniture - Carrickmines Dublin

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Whilst shopping for a couch in dfs

Whilst shopping for a couch in dfs, I was greeted by a lovely sales person (Isabelle). She was so lovely and not at all intrusive as I browsed. She answer any queries I had, and was extremely helpful when I finally made a decision to buy. Even after I purchased the product she rang me to confirm a doubt I had regarding a 3 or 2 seater.

May 2, 2026
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Reply from DFS Furniture - Carrickmines Dublin

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Diligent and intelligent staff member…

Diligent and intelligent staff member Alison had her head on right.

May 3, 2026
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Reply from DFS Furniture - Carrickmines Dublin

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

We recently purchased a sofa and…

We recently purchased a sofa and armchair from DFS in Carrickmines and had a great experience from start to finish. James looked after us and was excellent, friendly, very knowledgeable, and walked us through everything with great detail. He took the time to understand what we were looking for and made the whole process really easy. Delighted with the service and would definitely recommend asking for James if you’re visiting.

May 2, 2026
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Reply from DFS Furniture - Carrickmines Dublin

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 1 out of 5 stars

Honest review

Was told my order would take 9 weeks ended up taking nearly 3 months when it arrived it was damaged waiting on 3 replacement cushion covers sales girls are very lovely but do not know to much about your order after u placed it was told we would receive a good will gesture but never received it because of the delay very disappointed with the service provided for such an expensive item

January 7, 2026
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Reply from DFS Furniture - Carrickmines Dublin

Good morning Garreth,

Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the furniture or the service received. I can completely understand your concerns if the goods received were not as anticipated, this is very disappointing to hear.

Any form of gestures will be honored after all has been resolved, I can see replacement covers are on order with an 11 week lead time so it will not be a conversation until the covers have been delivered and fitted.

We will look forward to bringing this to a close for you.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very helpful staf

April 23, 2026
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Reply from DFS Furniture - Carrickmines Dublin

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Staff member Ashna was super excellent

Staff member Ashna was super excellent, professional and friendly; we walked into that store to have a look only and ended up buying the 3 + 2 seater for our new home. Salesperson Ashna was extremely patient and answered all our questions; the total process was so smooth and clear. strongly suggested visiting that shop at any time.

April 28, 2026
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Reply from DFS Furniture - Carrickmines Dublin

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Lots of great options and helpful staff especially Lana

Lots of great options available, and very customizable too. We were helped by Lana, who was very patient and helpful and went through dozens of options to meet our specific requirements from the wide variety of sofas available.

March 22, 2026
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Reply from DFS Furniture - Carrickmines Dublin

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

5 Stars All Round

Sinead in store was a great help & couldn't do enough to help. The guys delivering & installing were lovely, quick & cleaned up after themselves. And the sofa is fabulous. The lead time was much shorter than initially expected. Will definitely recommend to family & friends.

April 22, 2026
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Reply from DFS Furniture - Carrickmines Dublin

Good afternoon Michelle,

We are really grateful for your kind words and for sharing your experience in our store with Sinead. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff easy to deal with very…

Staff easy to deal with very knowledgeable about products and pricing is very competitive

April 28, 2026
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Reply from DFS Furniture - Carrickmines Dublin

Good afternoon Oliver,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service!

Sinéad in DFS Carrickmines was so helpful and kind! Made everything straightforward and hassle free and ensured I had complete peace of mind. She was an excellent help throughout - from taking the time to assist me while browsing, answering my all my queries, to placing the order - she provided all the help I could need and made the process of buying my first sofa an enjoyable (and stress-free) experience!

April 27, 2026
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Reply from DFS Furniture - Carrickmines Dublin

Good morning Sarah,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 4 out of 5 stars

Choosing a new sofa

Lady in Carrickmines was very helpful in choosing our sofa !

April 28, 2026
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Reply from DFS Furniture - Carrickmines Dublin

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Bought a new couch from dfs and are am…

Bought a new couch from dfs and are am so excited for it to come. Lana was amazing and we feel fully confident in the choice and service provided!

April 26, 2026
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Reply from DFS Furniture - Carrickmines Dublin

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The salesperson was amazing!

The salesperson was amazing, she listened to what myself and my partner were looking for and helped us find a happy medium. Answered all our questions and allowed us time to chat to choose the right one out of all the options she gave us.

April 27, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Good morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Well what can we say..

Well what can we say..
We were at your Carrickmines store yesterday.
Ann was wonderful from start to finish.Her knowledge of all products were second to none.
We were treated so well,no hard sell,just the perfect amount.
Yes the sofa sold itself,but trust me Ann made the sale way more easy for us to decide.
DFS are very lucky to have her.
I’m in business 30 yrs,and I’d fight to have her work for me.
Her calm tone,easy manner but her knowledge on everything was outstanding.I presume she is the manager,if not she should be.
Many thanks Ann.
Colm&Teresa.

April 26, 2026
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Reply from DFS Furniture - Carrickmines Dublin

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

10/10

We had a great experience start to finish - Anne was a massive help to us, brilliant customer service!

April 26, 2026
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Reply from DFS Furniture - Carrickmines Dublin

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The staff especially James were very…

The staff especially James were very patient and helpful and we are completely satisfied with our purchase and will be back in the future.

April 19, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

She was very good the sales lady and I…

She was very good the sales lady and I am very happy with the service, she was very imformative and friendly. She knew her stuff and no question was too big for her.

April 19, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Ann was so helpful and accommodating…

Ann was so helpful and accommodating with our couch purchase. She gave us many options to check colours and was extremely patient with all of our questions and requests. She made the whole process completely unstressed.

April 18, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Jason was great

Jason was great - patient and helped us make final decisions

April 25, 2026
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Reply from DFS Furniture - Carrickmines Dublin

Hello,

Thank you for your kind feedback.

Kind regards
Holly M
DFS Customer Support

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