DFS Furniture - Carrickmines Dublin Reviews 

3,259
TrustScore 5 out of 5

4.9

Glenamuck Road, The Park, Carrickmines, Unit 8, DUBLIN 18 Dublin, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I was given great advice from the lovely staff who answered all my questions. They gave me the time and input to make the right choice for our space and family needs. Georgia helped me finalize the de... See more

Company replied

Rated 5 out of 5 stars

The member you have Ann-3fc was above the call of what we expected. We arrived into DFS, and greeted with "take your time,let us know if any questions". Anyway after a good 40 mins perusal, contacted... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience buying our Stellar couch at DFS, thanks to James! He was friendly, clear, and attentive from start to finish. James made sure we understood every detail of our purchase—... See more

Company replied

Rated 5 out of 5 stars

I recently purchased sofas, and James provided excellent customer service. He was friendly, patient, and took the time to explain everything clearly, making the whole purchasing process easy and enjoy... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Glenamuck Road, The Park, Carrickmines, Unit 8, DUBLIN 18, Dublin, Ireland

  • (01) 294 6484

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,259)

97,647 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience in DFS Carrickmines

Great experience in DFS Carrickmines, Sinead gave us time to browse and plenty of information and options. Delighted with our choice!

June 20, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Good

Service very good

June 13, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Dealt with sinead in carrickmines

Dealt with sinead in carrickmines, she was a great assistance and help.
Very satisfied.

June 20, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Superb Service Excellent sales assistant who was very…

Excellent sales assistant who was very helpful, informative and patient - and with a good sense of humour.

June 18, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Staff were very friendly and helpful

Staff were very friendly and helpful

June 11, 2026
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Reply from DFS Furniture - Carrickmines Dublin

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Lana was so super helpful both in store…

Lana was so super helpful both in store and afterwards helping us make our purchase. She was so knowledgeable about everything and helped us make the right choice. Really an exemplary experience shopping with her.

June 18, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Found Sinead really very helpful and…

Found Sinead really very helpful and she took her time to explain everything
She helped us make decisions on colour style etc
Sinead was very caring with my wife who is wheel chair bound
Would recommend this store everyone
Piaras Kane

June 18, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

We had a great experience today thanks…

We had a great experience today thanks to Sinead. She was incredibly helpful in answering all of our questions. She was knowledgeable, patient, and made the whole process so easy. Most of all, she was genuinely friendly and kind!

June 18, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Simple

Simple
We went in to browse and look.
Hey presto decision made, with easy relaxed and knowledgeable sales.
Lana thank you.

June 17, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

PURCHASE OF SOFAS

Excellent service and advise on caring for the sofas

June 16, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Problem with delivery solved promptly

I was hesitant to order with DFS due to bad reviews but I cannot fault them. Whilst there was a problem (the couch was delieved with no cables for the electric recliner), they quickly arranged for the cables to be delivered. Due to this mistake we asked for an additional order to be cancelled free of charge which they obliged! Thanks to the DFS team in Carrickmines, and James in particular.

May 23, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Amazing service

Amazing service

June 15, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Sinead was very helpful and made our…

Sinead was very helpful and made our experience of buying a new sofa very easy.

June 15, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Our experience was brilliant and very…

Our experience was brilliant and very straightforward. The staff were very knowledgeable and approachable. Special mention to Sinead who made it easy for us with our purchase. Thank you very much!

June 15, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Sinead was brilliant

Sinead was brilliant in the carrickmines store

June 15, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

VERY HELPFUL STAFF

June 15, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

100% recommend for new furniture buys

We had a great experience in store with DFS staff when ordering our new couch for our home . We dealt with the lovely Lana and she made the process so seamless and was really great in offering us advice on what worked best for our needs . Everything was throughly gone through so it was really clear what you were buying . We would recommend DFS to anyone looking to purchase furniture !

June 14, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Lana met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 4 out of 5 stars

Staff helpful, long delays

Staff very helpful and informative. Delays very long (13weeks). Quite pricey. Can't speak yet of the quality of the product as not received yet

June 14, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Good Morning,

Thank you for taking the time to share your feedback. We can assure you that your furniture will be worth the wait and of course, we will let you know if we can complete delivery any sooner.

Kind regards,
Jordan
DFS Customer Care

Rated 5 out of 5 stars

Isabelle was very professional and was…

Isabelle was very professional and was quick to help and process everything while we were there. She answered all our questions thoroughly too.

June 14, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Anne was amazing

Anne was amazing, she is a credit to the team very helpful and kind

June 14, 2026
DFS Furniture - Carrickmines Dublin logo

Reply from DFS Furniture - Carrickmines Dublin

Hello,

Thank you for your great feedback.

Kind regards,
Holly M
DFS Customer Support

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