DFS Furniture - Exeter Reviews 

Matt was a great help! He was super knowledgable and approachable! Helped us order our dream sofa! Made our whole shopping experience stress free! Great customer service thankyou

I went into find a corner sofa and got I one. very good staff too they where very helpful.

I purchased a sofa from DFS and wanted to highlight the excellent service I received from the salesperson. From the moment I entered the store, he was friendly, professional, and extremely knowledgeable. He took the time to understand what I was looking for, answered all my questions, and helped me find the perfect sofa for my home.

There was no pressure to buy, and I really appreciated his honest advice and patience while I considered my options. The whole experience was smooth and enjoyable thanks to his excellent customer service. I'm delighted with my new sofa and would highly recommend DFS, especially because of the outstanding help I received during my visit.

Matt was incredibly helpful and extremely knowledgeable. He helped to guide us through the journey of choosing and buying a sofa. Couldn’t recommend him enough!

Went to purchase settee,s in DFS exeter
Lovely bright show room with great choice of furniture
Went with our room measurements and was greeted by Matthew who was amazing he gave great advice on what to do first and was always around if needed on advice but also gave us our space to look sit and discuss our options
on choicing our furniture Matthew made the purchasing very easy and explained everything very well
Would highly recommend Matthew
Many thank Matthew for your help and advice
James and Paulette Mchardy

On our first visit we spoke to a very nice lady. On the second visit to purchase our furniture, we spoke to a man who, wasn’t very complimentary about his female co-worker.
At the end of the purchase, he informed me that I would receive a review to complete and he needed a 9 or 10.
If I wasn’t going to give him a 9 or 10, don’t bother, just delete it.
We felt that he was quite rude at recommending we do this, especially when he wouldn’t have got a score anywhere near a 9 or 10.
No customer should receive this kind of cocky attitude. Disgusting!

From walking through the doors we connected with Jane & her male colleague no forceful selling sheer professionalism and actual enjoyment of choosing our new sofa! 100% a credit to your store. Can’t wait for the 12 weeks to pass. Karen Taylor Exeter

We have been in to the store multiple times over the last few weeks and every member of staff we have come across has been so welcoming, friendly and helpful. We finalised our purchase today and are so happy with the service we have received, we will definitely be buying from here again!

Great customer care

Very informative staff friendly nothing to much for them very helpful

Matt was polite and had good advice about material etc

Curtis is an asset to DFS. Quick, precise information and resulting in fantastic customer service, exactly what we needed after a long day at work and weekend of moving house

The very efficient, helpful and personable experience my Husband and I received from Sian. Who guided us to the perfect sofa's. She was a creit to DFS.

Helpful sales assistant… answered all questions and explained clearly the cost of the product and the optional extras

Easy to deal with and not pushing

Mark was very friendly and had extensive knowledge of the products shown to us and made us feel very comfortable and not was not pushy at all

The staff were very helpful and knowledgeable. The process was quick and efficient.

Wow,Finally got a sofa that I really like,the right colour & bonus footstall,to go with it too,the staff are so helpful, I really appreciate the helpful person called Jane @the Exeter store,she went the extra mile for me ,to make sure ,that I was making the right choice & size, they really do there best for the customer,bonus that they wait for me to move into my new home.Thank you so so much,a very happy customer 😀