We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She... See more
Company replied
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See what reviewers are saying
Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from sta... See more
Company replied
My wife & I went in to DFS Inverness today to look at sofas. We were spoke to a guy about what we wanted & he took us to the sofa, he chatted through all the options & made it clear to understand the... See more
Company replied
Fi. And Barbara were knowledgeable and understanding. They helped move items around the store so we could see what we wanted built so we could imagine what we wanted. Showed them our new lamps and... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Millburn Road, IV2 3TR, Inverness, United Kingdom
- 0333 999 9822
4.9
Excellent
4K reviews
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Inverness store
Dealt with Harry and Barbara in the Inverness store. Every question was fully answered and explained. Everything to do with the buying, delivery and aftercare was fully explained. No complaints so far.
August 6, 2026
Reply from DFS Furniture - Inverness
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Harry and Barbara.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Inverness
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Very good customer service and…
Very good customer service and everything explained in detail.
July 28, 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Helena was perfect talked us through…
Helena was perfect talked us through everything we needed to know lovely lady
August 5, 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Henry was fantastic from start to…
Henry was fantastic from start to finish and made the whole process very easy.
August 4, 2026
Reply from DFS Furniture - Inverness
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Inverness
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Reply from DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Inverness
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and smily staff
Very helpful and smily staff, good coffee and 0% interest :)
July 31, 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Very straight forward
Very straight forward on the phone with Akeem having initially had a great chat with Barbara at Inverness - we had to go away and measure then opted to call up as didn’t have a chance to go back to the store as we live a while away. Thanks Barbara.
August 1, 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Happy with the sofa but your sales lady…
Happy with the sofa but your sales lady is real pushy. Upselling is fine but disagreeing with me when I say no? Girl let's just accept some consent now. Makes me wish I ordered it online even tho I thought it would be easier to come into store.
July 31, 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you for sharing your feedback with us, it is disappointing to hear you felt the sales adviser was pushy when it came to your purchase, we will ensure this is fed back.
Kind Regards,
Holly M
DFS Customer Support
Fisaye was an excellent seller
Fisaye was an excellent seller. She was so professional and helpful. Thank you
July 30, 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great experience, no pressure sales, helpful
The sales consultant was so helpful, found me fabric swatches for sofa not displayed in store, and checked different options for me. She gave me time to consider sofa options and didn't pressure me. Ordered in store, simple process with clear information from a lovely consultant. Thank you.
July 30, 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Sofa so good!
Your staff member,Helena was wecoming and very helpful.She showed us a selection of the items we were thinking of buying,explained the differences between them, pointed out the materials and colours available. Her suggestions were much appreciated and we are very happy with our purchase .
July 30, 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
I was very impressed with how friendly…
I was very impressed with how friendly the staff were, and how knowledgeable they were too. They explained perfectly any questions I had. I couldn’t fault them for one thing.
July 29, 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
First class service
First class service, attentive without being overbearing. Antony was very knowledgeable and helpful.
July 29, 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Reply from DFS Furniture - Inverness
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
The sales attendant is very warm and…
The sales attendant is very warm and have a good reception. She was patient all the way and supportive. Fisayo's smile is so welcoming and she supported all through the process. DFS has lovely luxury furnitures, I will always recommend this
July 21, 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Inverness
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Inverness
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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