DFS Furniture - Limerick Reviews 1,757

TrustScore 5 out of 5

4.9

Ballysimon Road, V94 KR20 Limerick, IE


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See what reviewers are saying

Rated 5 out of 5 stars

We were made very welcome straight away when we arrived offered coffee we were left alone then to pick out what we wanted and then we we’re explained everything about said furniture there was a new l... See more

Company replied

Rated 5 out of 5 stars

Omar who was the chap who helped us choose our sofa was absolutely brilliant. From start to finish he was so helpful and knowledgable and I'd go as far to say we wouldn't have made the decision to pur... See more

Company replied

Rated 5 out of 5 stars

Dealt with Linda in Limerick who was very pleasant to deal with. She was very thorough in her sales approach without being at all pushy or intrusive. Looking forward to receiving our new couch

Company replied

Rated 5 out of 5 stars

Very helpful, friendly staff at the Limerick store. The sales girl was patient, wasn’t pushy and clearly went through my options. I purchased a couch and a coffee table. Overall, an enjoyable expe... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Linda was great

Linda was great. Would definitely go back again to her.

May 7, 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Staff were very helpful and friendly

Staff were very helpful and friendly. We were dealing with Darren who was very informative and answered all queries openly and honestly.

May 1, 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Laura our sales person was fantastic

Laura our sales person was fantastic, very knowledgable and made the sales process a very comfortable and wonderful experience.

May 4, 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good afternoon Nora,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Super service at the Limerick store

Super service at the Limerick store - got all the help I needed to purchase my new sofa!

May 2, 2026
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Reply from DFS Furniture - Limerick

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Our sales assistant Linda was…

Our sales assistant Linda was phenomenal. Informative helpful and so straightforward to deal with.

April 26, 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lucas was extremely helpful

Lucas was extremely helpful, professional, knowledgeable and generous.

May 2, 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent Customer Service in DFS Limerick

I called into my local DFS Store in Limerick on Monday, 27th April and met with a really lovely woman called Linda. She was so helpful, bubbly & knowledgeable about the products & available finance options.
I went in ‘just for a look’ and left after purchasing a new suite of furniture and a rug .
Her personable, friendly & easy manner was very welcoming & she was a delight to deal with!
I will be back to her in future for any further purchases.
Well done DFS for employing the right people 🙌

April 27, 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Darren in the Limerick showroom…

Darren in the Limerick showroom listened carefully to our requirements and with his excellent product knowledge was able to accurately identify the most appropriate solution

April 27, 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Customer service 10/10

Linda in DFS Limerick was such a ray of sunshine, customer service 10/10. She had informed us of everything we needed to know and was super helpful with regards to the foam filling & extras you can get. We left with a deposit on a sofa we love!

April 27, 2026
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Reply from DFS Furniture - Limerick

Good morning,

We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Linda gave you all the information you needed and met all of your expectations.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Met a very helpful shop assistant

Met a very helpful shop assistant, Linda to help with processing my order

April 26, 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for your kind feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We went twice to dfs look around and…

We went twice to dfs look around and staff was very helpful especially Beavrage (l am.not shure of spelling of his name ) young Scottish man ,he give us advice about cleaning sofas and he help us to make final decisions

April 23, 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Helpful and attentive

Helpful and attentive. Explained everything well.

April 23, 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Darren was fantastic went through…

Darren was fantastic went through everything with me ,it was a pleasure having him help me ,a wonderful person

April 22, 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for sharing your positive feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Customer service was great

Customer service was great, they were able to provide us the information we needed.

April 19, 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Daniel in DFS Limerick was fantastic.

Daniel in DFS Limerick was fantastic.

April 18, 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good afternoon,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Lucas was incredibly accommodating

Lucas was incredibly accommodating. He made every effort to make us comfortable, understand what we wanted and, perhaps even more importantly, what we needed. Lucas reassured us and took interest in us. The whole DFS experience was thoroughly enjoyable

April 18, 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good afternoon James,

We are really grateful for your kind words and for sharing your experience in our store with Lucas. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Rated 1 out of 5 stars

Do not buy unless you want to wait 4 months

I ordered my sofas om January 3rd paid in full on the day. It's now 20th of April still no sofas and are now talking about may delivery. Shop assistant have no idea what's going. Absolutely disgraceful. No communication from them you have to keep chasing them

April 20, 2026
Unprompted review
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Afternoon,

Thank you for taking the time to leave your review, your feedback is always greatly appreciated.

We're very sorry for the overall experience you have experienced with DFS and for any lack of communication in relation to your order. It is really disappointing to hear and certainly not the level of service we aim to provide to our customers.

Due to the nature of the issues raised within this review, we have escalated this internally to the relevant department to ensure you are contacted within 72- working hours.

If you do require any further assistance in the meantime, please don't hesitate to contact us.

Jordan
DFS Customer Support

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