Marvellous experience , this is about the 5th item I have bought off DFS, Gary approached me after about 5 mins of entering the store , wasn’t too pushy just pointed me in the right direction of the r... See more
Company replied
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See what reviewers are saying
Myself and my partner had a great experience purchasing a sofa in the Llantrisant store today. Mackenzie was very knowledgeable and helpful when explaining the process and what additional products wer... See more
Company replied
James was amazing helping us with our sofa purchase, he new everything about the sofa and the protection for it and put all our worries at ease, what an asset to your company, Thanks again for the wo... See more
Company replied
On entering the store an assistant approached us, introduced himself ,explained the layout and told us that if we needed any further help to call him. No badgering or bothering until we called him for... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, United Kingdom
- 0333 999 9831
4.9
Excellent
3K reviews
Asks customers to review
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Unexpected perches
I only went into the showroom to browse, and came out with a three settee and a two settee 🤦🏻♀️
The advisor, who’s name is Mackenzie was very helpful and thorough with advice on my choice.
April 10, 2026
Reply from DFS Furniture - Llantrisant
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
The staff were very helpful and didn't…
The staff were very helpful and didn't overwhelm us like other companies who followed us around the store.
Would highly recommend DFS Llantrisant.
April 22, 2026
Reply from DFS Furniture - Llantrisant
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Llantrisant
Good morning Ben,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very helpful staff
April 27, 2026
Reply from DFS Furniture - Llantrisant
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Was good to me
April 16, 2026
Reply from DFS Furniture - Llantrisant
Good afternoon Debbie,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
I was happy with the service in…
I was happy with the service in llantrisant store. I chose this store over lleckwith as preffered the layout of the store and the staff
April 23, 2026
Reply from DFS Furniture - Llantrisant
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
No pressure to buy
No pressure to buy , the knowledge and professionalism of both salespeople. Mark and Anthony were both so friendly and professional
April 23, 2026
Reply from DFS Furniture - Llantrisant
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mark and Anthony.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Llantrisant
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Great experience at the Llantrisant…
Great experience at the Llantrisant store. Staff were really welcoming and explained the whole process and arrangements extremely well. We would definitely return for future purchases.
March 7, 2026
Reply from DFS Furniture - Llantrisant
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Llantrisant
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Grant your advisor was brilliant from…
Grant your advisor was brilliant from start to finish making our visit easy & quick.
April 19, 2026
Reply from DFS Furniture - Llantrisant
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Nothing but praise
Popped into our local store several times and experienced great customer service every time. Special thanks to Grant for his patience and professional service and support. He is a credit to the store.
April 18, 2026
Reply from DFS Furniture - Llantrisant
Good Morning,
We are really happy that Grant met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Visited this store for the first time. Excellent advice and service. Knowledgable staff.
April 18, 2026
Reply from DFS Furniture - Llantrisant
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Llantrisant
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Really friendly helpful employee david…
Really friendly helpful employee david made our trip very easy and enjoyable
April 18, 2026
Reply from DFS Furniture - Llantrisant
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Grant at the Pontyclun store was…
Grant at the Pontyclun store was fantastic, really patient with us two indecisive customers!
His experience helped us chose the right sofa and colour for us.
Thanks Grant
April 18, 2026
Reply from DFS Furniture - Llantrisant
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Grant met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
5 stars
Lewis at Llantrisant was extremely knowledge, helpful without being pushy. Walked away very happy with a brand new sofa, armchair and additional coffee tables. Thanks Lewis.
April 18, 2026
Reply from DFS Furniture - Llantrisant
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Lewis.
Kind Regards,
Jordan
DFS Customer Support
The sales person at DFS Llantrisant…Grant
The sales person at DFS Llantrisant Grant was very knowledgeable and patient.He applied no pressure to both my husband and I, giving us plenty of time to come to our decision without feeling pressured into any unwanted sales. I would definitely recommend both him and the store to family and friends for future purchases.
April 17, 2026
Reply from DFS Furniture - Llantrisant
Good Morning,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind Regards,
Jordan
DFS Customer Support
Fantastic service.
April 17, 2026
Reply from DFS Furniture - Llantrisant
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
David is great
We dealt with David in talbot green DFS he was very helpful and provided us with all information needed to make the right decision for the sofa.
April 17, 2026
Reply from DFS Furniture - Llantrisant
Good Morning,
Thank you for leaving us a 5* review. We are really happy that David met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
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