Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... See more
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I recently ordered a sofa from DFS and had an absolutely fantastic experience. From the moment I walked in, the service was top-tier. I want to give a special shout-out to the manager who assisted me... See more
Company replied
staff were super helpful at the northampton showroom, really new the products and took the time to talk us through the options, explained the expected wear and tear of different styles, and were not p... See more
Company replied
The whole experience was a pleasure. Shanice, the sales person that dealt with us was extremely knowledgeable providing all information clearly making sure we understood everything. She was extremel... See more
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
18-20 Towcester Road, NN1 1EE, Northampton, United Kingdom
- 0333 999 9744
4.9
Excellent
4K reviews
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Great service from DFS
Great service from DFS! We bought a table, and we're very pleased with the quality and the overall experience. Friendly staff and an easy purchasing process. Thank you!
July 12, 2026
Reply from DFS Furniture - Northampton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The man was polite.
July 4, 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great experience Elisha was very…
Great experience Elisha was very helpful with our purchase of a new sofa, explaining everything. No pressure at all to buy extra ‘s
July 10, 2026
Reply from DFS Furniture - Northampton
Hello,
Thanks for your lovely feedback, we’re glad to hear Elisha met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very helpful in store and we could sit…
Very helpful in store and we could sit and see how comfortable the furniture was. We ordered on line it was alot easier when we had the measurements
July 10, 2026
Reply from DFS Furniture - Northampton
Hello Debbie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great furniture, lots of choice and very helpful sales staff.
We went to DFS looking for a replacement for our three-piece suite. The showroom is well laid out with lots of choice. The sales staff were very helpful without being pushy. We were encouraged to sit in a number of chairs and settees and their features were either explained on the furniture itself or by the sales staff. We found there was an enormous variety of styles and materials to choose from.
July 9, 2026
Reply from DFS Furniture - Northampton
Hello Linda,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Reece the salesman was very good
Reece the salesman was very good. Not pushy but very helpful. Explained everything in good detail and friendly, polite and professional. A credit to the Company.
July 5, 2026
Reply from DFS Furniture - Northampton
Hello Ryan,
Thanks for your lovely feedback, we’re glad to hear Reece met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Really great experience at DFS Northampton
Really great experience at DFS Northampton.
Alisha made it so easy for us to select the sofa, explained everything in detail and made us really enjoy the whole buying experience
July 7, 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Previously been to store & staff kindly…
Previously been to store & staff kindly emailed me measurents of sofa so could check fit. Came in today & Anthony was very helpful. Professional & took time to explain process, cover, delivery etc. Cold drink was appreciated
July 6, 2026
Reply from DFS Furniture - Northampton
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Anthony.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Northampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good service everything explained well
Good service everything explained well. No pressure.
Staff were very helpful.
July 5, 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
It was great to speak to someone who…
It was great to speak to someone who asked what we were looking for and helped us create just what we needed
July 5, 2026
Reply from DFS Furniture - Northampton
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
We came to buy a sofa and coffee…
We came to buy a sofa and coffee table,we were served by John who was very helpful and he gave us all the information.
July 5, 2026
Reply from DFS Furniture - Northampton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We deal with Reece at the store
We deal with Reece at the store
He was very knowledgeable and not st all pushy. Initially we could not find a solution. But after consideration and the great customer services we returned and went through our requirements. The greatest asset was he listened to what we wanted and today we have ordered two sofas . Cast of £4 k so no small purchase A 10 out of 10 experience
July 5, 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
I was so happy how I was treated today…
I was so happy how I was treated today by the staff…was fantastic customer service
July 4, 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Northampton
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Great experience at DFS
Great experience at DFS. The sales lady we think was called Alisha. Very professional and went through things in great detail. We had looked online but decided to go to the store to see which corner settees would fit best and also which were most comfortable. We were shown different options such as with an arm which we would not have thought about if bought online. We had a great experience in the Northampton store and really looking forward to receiving our new sofa
July 4, 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful staff
July 4, 2026
Reply from DFS Furniture - Northampton
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Was looked after with great care
Was looked after with great care, absolutely everything was explained in fine detail. Thanks.
July 3, 2026
Reply from DFS Furniture - Northampton
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellence
Firstly, we are loyal to DFS, having bought all our suites with them, over the last 25yrs.
Our last buy was about 10yrs ago with an exceptional lady, Tina, who is now the manager; no surprise.
As always, we went to view & after a brief chat with Harry, (Northampton), he left us to browse, with the occasional check; no pressure.
We finally decided on our new Suite & Harry got down to business, he was was very helpful & extremely knowledgeable.
Manager in the making.
July 2, 2026
Reply from DFS Furniture - Northampton
Hello Bigal,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Great experience
Great experience, no pressure . We went home to think about it and came back to order .
July 2, 2026
Reply from DFS Furniture - Northampton
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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