DFS Furniture - Nottingham Reviews 

A last minute decision my old sofa was causing me lower back issues so I decided to visit my local DFS to look at the options...I wandered around for a few minutes looking at the vast display. I was approached by Derek who asked if I needed any help...I explained what I needed and the rough dimensions of my requirements ie a single seat and 2/3 seat sofa...He was professional and allowed me to view a few options, and explained the benefits of each option. After several tries on options I decided on a reclining option...Interest free credit and an express delivery option made the decision easy....Full marks no pushy sales tactics...just an honest salesman doing their job and putting the customer at the heart of the sale..

Very good customer service by the salesperson in the store

Ellie was great. We sat and tested the soa together. She explained everything clearly and organised delivery for when it suited. Thanks

Lovley customer service and discount given

Entered your showroom at nottingham Castle marina and was greeted by Earl. Very friendly and chatty made you feel at ease not pressured into anything. My daughter explained what she was looking for and Earl kindly shown us a few options with good explanation & detail and very helpful, answered all questions we had. Pleasant visit/sale. Earl is a fantastic salesman :)

Great service at the Nottingham branch by Lee.
Very friendly, and full of information which helped us choose our new sofa.

We were helped in store by Earl, he was very helpful and very knowledgeable, polite and great customer service. 10 out of 10.

Excellent service today

Really great experience 10/10 customer service, Dennis was really helpful throughout the whole sale process.

Dennis was very helpful in getting the right product

My experience was made a pleasure by a very helpful member of staff who explained every thing I needed to know about my purchase, and I never felt pressured at any time which is good in my opinion.

Me and my wife purchased a corner sofa from DFS Castle Meadow retail park Nottingham Lee the salesman was great from start to finish can’t fault him very professional and really friendly would recommend this store

I had a wonderful experience at DFS, Dennis was fantastic and very knowledgable about the products, I would highly recommend

Got my new sofa in no time very happy with process and my new sofa is absolutely gorgeous

Ellie was really helpful . Made the whole E xpereince very easy . We saw a sofa we really liked but couldn’t find a chair to go with it. Ellie looked on line for us and found us one we really liked. . So we ordered the sofa and chair and a footstool there and then .

We visited DFS today and had a fantastic experience thanks to Elie.
From the moment we arrived, Elie was welcoming, friendly, and highly knowledgeable. She took the time to understand what we were looking for and patiently guided us through the available options without any pressure. Her product knowledge was excellent, and he explained the features, fabrics, and configurations clearly, helping us make an informed decision.
What stood out most was Elie's professionalism and genuine willingness to help. She was attentive to our needs, answered all our questions, and made the whole purchasing process smooth and enjoyable.
Customer service like this makes a real difference. Thank you, Elie, for your outstanding support today. You are a credit to DFS, and we would highly recommend both you and the store to others.
Thank you again!

We came in multiple times, as per our indecisive nature, each time we were met with friendly faces and the most helpful people we could have asked for. Everyone was great but especially Dennis and Danny, lovely people and super helpful!

Fantastic staff, knowledgeable friendly and super helpful.
Lots of options in store and well presented.