Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted... See more
Company replied
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Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted... See more
Company replied
Polite sales person- not at all pushy. Listened to my requirements and assisted accordingly. Order not yet arrived so cannot comment on product yet. Good explanation of how to keep furniture in best c... See more
Company replied
The salesman was very helpful, informative and not a bit pushy. He left me to browse, after introducing himself and was available as soon as I had any questions. I've been in sales all my working l... See more
Company replied
Very helpful salesman. I am in a wheelchair and he listened really well to our needs. Showed us some options and pointed out other suites that he thought would be suitable for our taste and my nee... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Mariners Way, PR2 2YN, Preston, United Kingdom
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I was served by Lee at your store at Mariners Way Preston. He paid attention to me as soon as I arrived. I already had an idea of what I wanted and we went through some options and I made my choice. Lee was very friendly and pleasant and efficient and I enjoyed talking with him. He explained all the important legal stuff very clearly. He’s doing a good job for your company

Reply from DFS Furniture - Preston
Relaxed time spent in store not pressured in to anything
Pleased with how the sale went and the staff were really helpful.
Overall a good experience
Thank you

Reply from DFS Furniture - Preston
What a lovely experience I had today visiting dfs store in Preston, I was greeted by Sarah who was very welcoming when I come in, she helped direct me to the sofa I had in mind, she made me a coffee and we sat and discussed the style and type of sofa I wanted, I had a look around at a few and with her help we managed to order the sofa I wanted. Couldn’t ask for better customer service 10/10

Reply from DFS Furniture - Preston
Customer Service and staff were really welcoming! Cleared all the queries

Reply from DFS Furniture - Preston
Jamie was really lovely and had all the information we needed. He didn't push me and let me take my time choosing the recliner chair I wanted. The other staff were very friendly also. All in all it was a very friendly and service experience.

Reply from DFS Furniture - Preston
Not pressured went in and was welcomed and left to browse once we decided the service was excellent from dfs we have had all sofas from here and never been disappointed

Reply from DFS Furniture - Preston
We were very impressed with how thorough and professional Greg was during our visit to DFS in Preston. He was also super friendly and provided an excellent cup of coffee :-)
Many thanks & all the best.

Reply from DFS Furniture - Preston
Had a great salesperson in Gregory Elsom great experience and very helpful ordered paid and now its been delivered two weeks early
DFS are the best in the bussiness

Reply from DFS Furniture - Preston
Excellent really happy with the service and the customer care

Reply from DFS Furniture - Preston
I would like to say Denzil was absolutely great and can’t thank him enough for helping me! Great customer service I would recommend him to my friends and family

Reply from DFS Furniture - Preston
The sales assistant was amazing , approachable , extremely helpful and answered all my questions.

Reply from DFS Furniture - Preston
We had Greg as our sales rep and he was amazing. Supportive and very patient. My daughter had the best of the shopping g experience because of Greg. And the sofa, amazing

Reply from DFS Furniture - Preston
The staff member that helped us was very informative and very friendly making the experience feel more comfortable all round

Reply from DFS Furniture - Preston
The whole experience buying my new sofa was made easier by the friendly, professional Salesman Ian at the Preston DFS store.
There was a non pressure approach. I had previously viewed the furniture I went onto buy online and I was shown similar alternatives in different sizes before I made up my mind ,which helped me know this was the right one for me.
Nothing was too much trouble and the order was explained thoroughly in detail step by step.
I would recommend using this store and all the staff I dealt with today including the lady who made us refreshments, thankyou

Reply from DFS Furniture - Preston
Denzil's service was 10/10.
Preston store.
Very friendly, patient and helpful.
Thank you Denzil

Reply from DFS Furniture - Preston
Ian and Fez were amazing in dealing with all my enquiries before making my decision on the sofas I wanted. They were very patient, highly recommend.

Reply from DFS Furniture - Preston

Reply from DFS Furniture - Preston
We found a sofa we liked quite quickly and the salesman (I think his name was Fez), was brilliant with his knowledge and friendliness. Everything was sorted smoothly and swiftly and Fez explained all of the warranty and payment options clearly, making our first trip to DFS a good experience.

Reply from DFS Furniture - Preston
Fez was very friendly helpful but wasn’t pushy… explaining various options/features and leaving me to have a think! Nice professional young man 👍🏻👍🏻👍🏻🤩

Reply from DFS Furniture - Preston
First time buying a sofa and Denzil was there to help the process go very smoothly his knowledge on all the sofas we looked at was brilliant there was no pressure which was lovely thankyou for all your help today

Reply from DFS Furniture - Preston
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