Our salesman, Mark, was extremely helpful and patient. He made sure we were aware of all the services and extras that could come with the sofas, but without making us feel pushed into buying anythin... See more
Company replied
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See what reviewers are saying
Smooth ordering, helpful knowledgeable staff and great communication. I was not rushed in anyway and there was no pressure. The young gentleman that served me today in Salisbury store was a credit t... See more
Company replied
Went to the store in Salisbury to have a look round & found the sofa we wanted . The assistant was helpful we then decided to order on line as it saved going back to the store .Really easy to order on... See more
Company replied
Very helpful/knowledgeable staff, not pushy, allow you to browse at yr leisure. Made a purchase hassle free (hopefully)
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
114-116 Southampton Road, SP1 2LE, Salisbury, United Kingdom
- 0333 999 9507
4.8
Excellent
2K reviews
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Reply from DFS Furniture - Salisbury
Good morning,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Stress-free shopping thanks to Ben
I recently visited the DFS showroom in Salisbury and I cannot recommend the experience highly enough, specifically thanks to Ben.
From the moment I walked in, Ben struck the perfect balance between being helpful and giving me space to explore. I never felt pressured or "sold to," which is a rare find in furniture shopping. He was incredibly knowledgeable about the different ranges, helping me understand the pros and cons of various fabrics and configurations to ensure I found the perfect fit for my living room.
April 6, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Salisbury
Good morning Lee,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Top notch experience
Fantastic service delivered by Tito in a professional and friendly manner.
Could not of asked for any more .
April 6, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
The person we spoke to was helpful and…
The person we spoke to was helpful and completed everything quickly
April 6, 2026
Reply from DFS Furniture - Salisbury
Good morning Peter,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
We knew what we wanted when we attended…
We knew what we wanted when we attended the store. The sales rep was accommodating to our wishes, showed other options. He explained the T’s & c’s and expected delivery time.
Overall a pain free experience!
April 6, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The help time and patience with the…
The help time and patience with the sales assistant Charlotte in helping me make the right choice.Ps.Thank you.
April 4, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Excellent range of products and…
Excellent range of products and knowledgeable staff, made everything easy, we are looking forward to our new sofa.
April 4, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly store.
Friendly welcoming staff.
No pressure selling unlike some other showrooms we've visited.
April 4, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Salisbury
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
The store attendant was brilliant…
The store attendant was brilliant ,friendly and professional.
March 31, 2026
Reply from DFS Furniture - Salisbury
Good Afternoon Lydia,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
No hard sell, quick and easy buying experience
I knew exactly what I wanted when I went in and it was a quick and easy process. The salesman was very helpful and accommodating and didn’t do a hard sell on anything, which was appreciated.
March 30, 2026
Reply from DFS Furniture - Salisbury
Good morning Sarah,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Salisbury
Good morning Viti,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Tito was amazing and a pleasure to deal…
Tito was amazing and a pleasure to deal with.
March 28, 2026
Reply from DFS Furniture - Salisbury
Good morning Norma,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Really good customer service experience
March 28, 2026
Reply from DFS Furniture - Salisbury
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Salisbury
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and helpful staff.
March 19, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Friendly and helpful staff
Friendly and helpful staff, both the salesman and the manager. Listened carefully to what we needed and helped us to finalise our choice. A refreshing drink helped as well.
March 21, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very pleasant lad Ben was very helpful…
Very pleasant lad Ben was very helpful not too pushy and very polite.
March 21, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
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