Our salesman, Mark, was extremely helpful and patient. He made sure we were aware of all the services and extras that could come with the sofas, but without making us feel pushed into buying anythin... See more
Company replied
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Smooth ordering, helpful knowledgeable staff and great communication. I was not rushed in anyway and there was no pressure. The young gentleman that served me today in Salisbury store was a credit t... See more
Company replied
Went to the store in Salisbury to have a look round & found the sofa we wanted . The assistant was helpful we then decided to order on line as it saved going back to the store .Really easy to order on... See more
Company replied
Very helpful/knowledgeable staff, not pushy, allow you to browse at yr leisure. Made a purchase hassle free (hopefully)
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
114-116 Southampton Road, SP1 2LE, Salisbury, United Kingdom
- 0333 999 9507
4.8
Excellent
2K reviews
Asks customers to review
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Teto and Charlotte were very helpfully…
Teto and Charlotte were very helpfully explained things very well and very welcoming
February 4, 2026
Reply from DFS Furniture - Salisbury
We appreciate you taking the time to leave us this wonderful review! We're happy to hear that you found our team helpful and welcoming.
Kind Regards,
Vanessa
DFS Customer Support
Show room well laid out (roomy)and the…
Show room well laid out (roomy)and the salesperson very knowledgeable and friendly
February 4, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Lovely helpful guy that helped us.
Lovely helpful guy that helped us.. polite kind and honest. 10 out of 10
February 3, 2026
Reply from DFS Furniture - Salisbury
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
I knew what I wanted when I walked into…
I knew what I wanted when I walked into the store as I’d done my research. Once a member of staff approached (Ben) they didn’t try to change or force my mind about a more expensive sofa and instead made the process seamless whilst giving me all available options to me. Overall rather straight forward and easy process.
January 31, 2026
Reply from DFS Furniture - Salisbury
We're happy to hear that you had a straightforward and easy experience in our store. It's great to know that our staff provided you with all available options without pressuring you. Thank you for your positive feedback!
Kind Regards,
Vanessa
DFS Customer Support
Great experience member of staff was…
Great experience member of staff was very accommodating
February 1, 2026
Reply from DFS Furniture - Salisbury
We appreciate your positive feedback! We are so glad to hear that our staff was accommodating and that you had a great experience.
Kind Regards,
Vanessa
DFS Customer Support
Great service …
Helped by two lovely sales assistants Will and Ben. We’re happy to discuss our requirements and make suggestions. Transaction completed quickly and with all the information we needed.
February 1, 2026
Reply from DFS Furniture - Salisbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Not do as they promise
Had to order online as disability prevents me from visiting store I was unable to order fabric samples I posted feedback and customer services reached out and said they would send fabric samples nothing has been received
They talk the talk but fail to deliver very worried about my sofa’s now
January 31, 2026
Unprompted review
Reply from DFS Furniture - Salisbury
Hi Gina,
This is very disappointing and we apologise for any inconvenience caused.
Unfortunately as no order reference number has been provided we are unable to locate your specific details. However, if you would like to contact our Customer Service Team on 0333 9999777, they will certainly look into this for you.
Kind Regards,
Vanessa
DFS Customer Support
No hard selln
No hard sell and great customer service.
Mark helped us with all the questions ,we put to him.
January 31, 2026
Reply from DFS Furniture - Salisbury
We appreciate you taking the time to share your review. We're happy to hear that our staff were helpful and provided great customer service.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Salisbury
We appreciate you taking the time to share your experience.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Salisbury
We're glad you enjoyed your experience! Thank you for your positive feedback; we appreciate it greatly.
Kind Regards,
Vanessa
DFS Customer Support
Great customer service and knowledge
Although I already knew the furniture I wanted, Tito was my sales advisor and he was very helpful and went above and beyond to explain certain things that I wasn't aware of and broke everything down for me to understand. I appreciated his sense of humour and his knowledge. Great salesman! 😁
I would definitely recommend DFS Salisbury.
January 26, 2026
Reply from DFS Furniture - Salisbury
We appreciate you sharing your experience and giving us a 5-star rating. We're happy to hear that our sales advisor was helpful and informative. Thank you for recommending our Salisbury store!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful unhurried staff
January 26, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and efficient
Very helpful and efficient in obtaining information on sofas and what after care was on offer for me.He also Provided advice on suitability of fabrics.
January 26, 2026
Reply from DFS Furniture - Salisbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The salesman Mark was first class
The salesman Mark was first class, put us at ease and extremely helpful. A credit to your company
January 26, 2026
Reply from DFS Furniture - Salisbury
Good afternoon Tim,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful member of staff
Very helpful member of staff. Was there to answer questions but left us to choose.
January 25, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Salisbury
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Mark who served us beginning to end was…
Mark who served us beginning to end was just fab. Wasn’t pushy, very helpful and truthful.
January 24, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Lorraine A
DFS Central Customer Support
Lovely sofas and great staff
The member of staff that helped us choose and order our sofa was very friendly and knowledgeable. I would highly recommend
January 24, 2026
Reply from DFS Furniture - Salisbury
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Allowed us to browse before…
Allowed us to browse before approaching, friendly/down to earth staff while having intricate knowledge of trends/fabrics/maintenance needs for all sofas I was interested in.
January 20, 2026
Reply from DFS Furniture - Salisbury
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Nice shopping experience I was taken through the all of…
I was taken through the all of information about everything and friendly shop sales people
January 23, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
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