DFS Furniture - Stirling Reviews 

4,747
TrustScore 5 out of 5

4.9

Muirton Road, springkerse retail park, FK7 7TL Stirling, GB


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Rated 5 out of 5 stars

We had such a lovely experience at the DFS Stirling store. From the moment we walked in, we felt genuinely welcomed and looked after. The young lady who served us was absolutely fantastic she was... See more

Company replied

Rated 5 out of 5 stars

The sales lady was so good and very helpful her knowledge of the products that was on offer was second to none(she knew sizes off the top of her head)most importantly it was a great experience buy... See more

Company replied

Rated 5 out of 5 stars

The Ventura is the best cinema sofa on the market. It is so well constructed and extremely comfortable. Georgia in the Stirling store was very helpful. She took the time to make sure I understood ever... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at DFS thanks to Georgia. She was polite, friendly, and incredibly helpful throughout the process of choosing my sofa. She took the time to answer all of my questions and made... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Muirton Road, springkerse retail park, FK7 7TL, Stirling, United Kingdom

  • 0333 999 9839

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,747)

93,171 reviews in the last 12 months

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Rated 5 out of 5 stars

The service was good

The service was good, and the assistant didn't pressure. The last thing you want is to be followed around a shop with a sales assistant trying to convince you to buy something that you might not want to buy.

July 25, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Staff were so helpful and knowledgeable…

Staff were so helpful and knowledgeable about everything made the experience good .

July 25, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

5 Star

Ruairidh was very friendly, helpful and knowledgeable.

July 16, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Lovely experience with Georgia showed…

Lovely experience with Georgia showed her experience and knowledge of sofas and what i needed .would definitely go with her again

July 23, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello Michelle,

Thanks for your lovely feedback, we’re glad to hear Georgia met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The girls who helped me order my sofa…

The girls who helped me order my sofa were so helpful and very nice 😊

July 13, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

I had a great experience at DFS thanks…

I had a great experience at DFS thanks to Georgia. She was polite, friendly, and incredibly helpful throughout the process of choosing my sofa. She took the time to answer all of my questions and made everything easy and stress-free. Her excellent customer service really stood out, and I felt well looked after from start to finish. Thank you, Georgia, for making the experience so enjoyable. I would highly recommend asking for her if you're shopping at DFS

July 19, 2026
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Reply from DFS Furniture - Stirling

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Georgia met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great service and product.

Fantastic and friendly service.

July 19, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Staff were amazing in the Stirling…

Staff were amazing in the Stirling branch. Really helpful and informative. We have now secured our perfect sofa!
Thank you so much.

July 19, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Did not hassle you as soon as you went…

Did not hassle you as soon as you went in and got me water for my husband as he felt unwell

July 18, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Georgie - Top Class Service

Service from Georgie was top class. Her product knowledge and patience with my and my wife was brilliant.

July 18, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Georgia was very professional and an…

Georgia was very professional and an amazing sales woman. Quick and easy process. Always asked if we had any questions highly recommend

July 18, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Staff listen to everything I told her…

Staff listen to everything I told her and we discussed size, deliver everything

July 17, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

Thank you for your great feedback.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Georgia the lady who took care of us…

Georgia the lady who took care of us was very knowledgeable about all the furniture. Very helpful and professional.

July 16, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Let me browse in my own time and then…

Let me browse in my own time and then when I was ready to ask my questions the sales assistant answered all my questions professionaly and giving me her full attention.

July 15, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very helpful

Very helpful, polite and efficient

July 14, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Great help from Georgia who sorted…

Great help from Georgia who sorted everything for us and made it so easy to buy our new sofa.

July 13, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Quick & Easy

Quick & easy process from start to finish! Staff made purchase simple with no pressure for a sale!

July 12, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

Thank you for sharing your kind review with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Alisha at DFS in Stirling was lovely

Alisha at DFS in Stirling was lovely. Helpful and knowledgeable. Alisha gave me time to look around and was able to answer any questions without me feeling pressured to buy.

July 12, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

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