We had such a lovely experience at the DFS Stirling store. From the moment we walked in, we felt genuinely welcomed and looked after. The young lady who served us was absolutely fantastic she was... See more
Company replied
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We had such a lovely experience at the DFS Stirling store. From the moment we walked in, we felt genuinely welcomed and looked after. The young lady who served us was absolutely fantastic she was... See more
Company replied
The sales lady was so good and very helpful her knowledge of the products that was on offer was second to none(she knew sizes off the top of her head)most importantly it was a great experience buy... See more
Company replied
The Ventura is the best cinema sofa on the market. It is so well constructed and extremely comfortable. Georgia in the Stirling store was very helpful. She took the time to make sure I understood ever... See more
Company replied
I had a great experience at DFS thanks to Georgia. She was polite, friendly, and incredibly helpful throughout the process of choosing my sofa. She took the time to answer all of my questions and made... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Muirton Road, springkerse retail park, FK7 7TL, Stirling, United Kingdom
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The service was good, and the assistant didn't pressure. The last thing you want is to be followed around a shop with a sales assistant trying to convince you to buy something that you might not want to buy.

Reply from DFS Furniture - Stirling
Staff were so helpful and knowledgeable about everything made the experience good .

Reply from DFS Furniture - Stirling

Reply from DFS Furniture - Stirling
Lovely experience with Georgia showed her experience and knowledge of sofas and what i needed .would definitely go with her again

Reply from DFS Furniture - Stirling
The girls who helped me order my sofa were so helpful and very nice 😊

Reply from DFS Furniture - Stirling
I had a great experience at DFS thanks to Georgia. She was polite, friendly, and incredibly helpful throughout the process of choosing my sofa. She took the time to answer all of my questions and made everything easy and stress-free. Her excellent customer service really stood out, and I felt well looked after from start to finish. Thank you, Georgia, for making the experience so enjoyable. I would highly recommend asking for her if you're shopping at DFS

Reply from DFS Furniture - Stirling

Reply from DFS Furniture - Stirling
Staff were amazing in the Stirling branch. Really helpful and informative. We have now secured our perfect sofa!
Thank you so much.

Reply from DFS Furniture - Stirling
Did not hassle you as soon as you went in and got me water for my husband as he felt unwell

Reply from DFS Furniture - Stirling
Service from Georgie was top class. Her product knowledge and patience with my and my wife was brilliant.

Reply from DFS Furniture - Stirling
Georgia was very professional and an amazing sales woman. Quick and easy process. Always asked if we had any questions highly recommend

Reply from DFS Furniture - Stirling
Staff listen to everything I told her and we discussed size, deliver everything

Reply from DFS Furniture - Stirling

Reply from DFS Furniture - Stirling
Georgia the lady who took care of us was very knowledgeable about all the furniture. Very helpful and professional.

Reply from DFS Furniture - Stirling
Let me browse in my own time and then when I was ready to ask my questions the sales assistant answered all my questions professionaly and giving me her full attention.

Reply from DFS Furniture - Stirling
Great help from Georgia who sorted everything for us and made it so easy to buy our new sofa.

Reply from DFS Furniture - Stirling
Quick & easy process from start to finish! Staff made purchase simple with no pressure for a sale!

Reply from DFS Furniture - Stirling
Alisha at DFS in Stirling was lovely. Helpful and knowledgeable. Alisha gave me time to look around and was able to answer any questions without me feeling pressured to buy.

Reply from DFS Furniture - Stirling
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