We’d like to say a huge thank you to Sam at the Warrington store for helping us choose the perfect sofa. From start to finish, he was friendly, knowledgeable, and went above and beyond to make the... See more
Company replied
Location
Switch locationMersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB
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See what reviewers are saying
I had such a lovely experience at DFS from start to finish. The whole process was so relaxed, stress-free and enjoyable. Sam, who looked after me, was absolutely brilliant. Friendly, knowledgeab... See more
Company replied
We were greeted by Sam, who helped us straight away with all the questions we had. No pressure! We had a browse around and finally decided on a sofa. She went through the Sale, covering every detail... See more
Company replied
Just had delivery of our Harlan sofas, 3 and 2 seaters. Very pleased with the quality , colour and design. Makes the lounge look like a new room. Special thanks to Cathy ( Riverside Warrington) f... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, United Kingdom
- 0333 999 9778
4.9
Excellent
4K reviews
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Cathy is Excellent
Went into the Warrington store spoke to Cathy. She is very knowledgeable and spent time with me listening and understanding what I wanted before I knew myself. There was no rush or pressure to buy, she was excellent and is a credit to your company. Thank you Cathy
May 25, 2026
Reply from DFS Furniture - Warrington
Hello Jackie,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Cathy.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
We had a really good buying experience
We had a really good buying experience, Sue was really helpful, we never felt any pressure from sales staff. We purchased a sofa, stool and table and used their interest free option which is a no brainer in my opinion.....
Really happy with our experience so far, we can't wait to receive our new furniture.
May 23, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
From the very first moment we sat down…
From the very first moment we sat down with sue from the Warrington store.
We were treated with such professionalism but on a personal level too.
As we were looking at our various options over two days, her expert advice & guidance helped us greatly in deciding our choice.
Her patience too, nothing was too much for her.
She is a asset & a credit to DFS
Robert & Allie x
May 22, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Dan the salesman
Dan the salesman spent a lot of time and was there to answer any questions without any pressure selling. This was despite him finishing late. We had a very pleasant shopping experience ☺️
May 20, 2026
Reply from DFS Furniture - Warrington
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Warrington
Good morning David,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Warrington
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Mairaid was very helpful and made…
Mairaid was very helpful and made everything easy to understand.
May 17, 2026
Reply from DFS Furniture - Warrington
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Sue was so friendly
Sue was so friendly, she made us feel so comfortable and explained everything thoroughly. The latte was nice too.
May 17, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Cathy was very friendly
Cathy was very friendly, informative and professional. She made the process very easy
May 17, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Warrington
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Georgia was super friendly
Georgia was super friendly, professional and helpful. Her product knowledge is exceptional and this helped us to make our final decision. She is an asset to the store and DFS
May 13, 2026
Reply from DFS Furniture - Warrington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Their sales rep
Their sales rep, Sam, dealt with our enquiries and helped us through the options and process quickly and efficiently. I'm very happy with the service I received.
May 3, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The lady that sold us our 3 seater and…
The lady that sold us our 3 seater and 2 seater setee was very thorough and explained everthing to me. Was very pleased.
May 10, 2026
Reply from DFS Furniture - Warrington
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Great experience from start to finish
She was super helpful and made sure we were 100% happy with our choice. We felt listened too and our wants were met with the sofa we bought.
April 10, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Fabulous experience with DFS today
Fabulous experience with DFS today.
No pressure- found a lovely sofa and chair.
Just what we wanted thank you
May 9, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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