Duty Free DFS Reviews 152

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Ordered and paid in full for an armchair costing £1400 in August 2020. Promised delivery from UK factory by early November. Informed in November chair was on a boat being delivered from abroad due i... See more

Rated 1 out of 5 stars

Bought a perfume from the DFS store at JFK airport in NYC. The receipt says that one can return any item in up to 90 days by contacting customer support. Based on other reviews here, needless to say... See more

Rated 1 out of 5 stars

Had settee less than 2 years, had the same bloke come rnd 3 times problem still not sorted, they have now ordered new parts and have allso going to replace the leather as certain parts are splitting.... See more

Rated 1 out of 5 stars

AVOID AT ALL COSTS. Had nothing but problems for the last 18 months from new and numerous repairs, which haven't worked. The sofas have even ruined our laminate floor, as the eziglides just fall of... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

DFS Group is part of the world's largest luxury conglomerate, Moet Hennessy Louis Vuitton (LVMH), and a pioneer in luxury travel retail. With a global network of duty free stores located across 11 major airports and 20 downtown T Galleria locations, we offer our customers a curated selection of products from over 700 brands. This ranges within the best of Fashion & Accessories, Beauty & Fragrances, Watches & Jewelry, Wines & Spirits, Food & Gifts and Tobacco.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

152 reviews

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Rated 1 out of 5 stars

DFS I would give no rating

DFS I would give no rating. People should not buy from DFS Blanchardstown worst staff and manager, no wonder they have 3 star rating.
Terrible company and once they have your money, you are non existent. DON'T WASTE YOUR MONEY, BUY FROM OTHERS WHO RESPECT THEIR CUSTOMERS !!!!!!

February 12, 2018
Unprompted review
Rated 1 out of 5 stars

dfs replied back to my review and said …

dfs replied back to my review and said that they have visited and there is no issues but there are an issues and they agreed but they said they can't help because need to order new one

really bad service

I am taking further to consumer rights act

February 3, 2018
Unprompted review
Rated 5 out of 5 stars

Yohan was an honest and very helpful …

Yohan was an honest and very helpful sales person he listened to what we needed and wasnt pushy. Very professional and took the time to listen and gave us all the options possible great customer service . I left the brent cross dfs store very happy with my experience and would not hesitate anyone in my family to go back there and have yohan look after them like he did with us.
Thank you yohan you were a gentleman

December 30, 2017
Unprompted review

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