Diabloskinz Ltd Reviews 

888
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I had been looking for a new gel skin for my keyboard Kindle without much success, so I was very pleased to find Diabloskinz ! Such a great variety of designs which made choosing very difficult ! I to... See more

Rated 5 out of 5 stars

I am very happy with the service and product from Diabloskinz. The graphics and quality of the cover are outstanding and the delivery was spot on. I would definitely recommend you guys. Thanks.

Rated 5 out of 5 stars

Quick service, great product, plenty of friendly communication. Nice people to do business with. Thanks very much :-)

Rated 4 out of 5 stars

I enjoyed the emails I got but would make some suggestions. The iPad Mini rear skin I could go up the sides more (it only just goes over the edge of the back which leaves most of the side the... See more

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4.6

Excellent

TrustScore 4.5 out of 5

888 reviews

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4.6

All reviews

(888)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Skins

Excellent service, quick, exactly what I ordered - will use again

September 13, 2014
Unprompted review
Rated 5 out of 5 stars

Love the service

I have made a few orders from Diabloskinz and I am happy with each transaction. Quick contact when you have a question, the products are very good and shipping is a breeze. I put the case on my phone the moment I opened the package and the fit is perfect. I will be ordering from them again.

September 11, 2014
Unprompted review
Rated 5 out of 5 stars

Just the job

What can I say? Brilliant service. My ipod classic looks really classy with its new skin on. Everyone has commented on how nice it is. I found it very easy to fit and I have digits like toes, usually I am so clumsy but I would say my 3 year old could do things like this better than me normally but it was great. Will definitely buy more. Love it.

September 8, 2014
Unprompted review
Rated 5 out of 5 stars

Quick, efficient, trustworthy!

I've ordered their products before, directly and via Amazon, and in both instances the service was faultless. I messed up the first order I did with them and the return process was quick and easy too. I would have no hesitation recommending this site to anyone.

August 20, 2014
Unprompted review
Rated 5 out of 5 stars

Top quality cases

Ordered two cases for my iPhone 5c and really impressed with the quality of them. Prints are bright and clear and the cases fit perfectly to my phone. Have already ordered a third case. Delivery took about 3 days from date of ordering too.

August 19, 2014
Unprompted review
Rated 5 out of 5 stars

Speedy, efficient service, great product

I ordered my case on Thursday, by Friday had confirmation that it had been accepted, and was in production. On Saturday had an email saying it was produced and dispatched and received it in Monday. Great service and an amazing product. Very pleased.

August 17, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service from the moment of ordering online through to the timely delivery, service as it should be, many thanks,

August 14, 2014
Unprompted review
Rated 4 out of 5 stars

Very good quality but it'd be better if it was slightly cheaper

I'm very impressed with the quality of the skins and especially by the fact that they do not peel off at all. However I wish the skins would cost less money as I can see myself buying 6 or 7 of these as a present for friends/family however at a £60-£70 price range its not very good especially considering skins in general are perfect buy-in-bulk products. Despite this gripe its still a very good product but I believe if priced slightly better, they could be sold in greater bulk.

August 7, 2014
Unprompted review
Diabloskinz Ltd logo

Reply from Diabloskinz Ltd

Uziar,

Thank you for the great feedback. If you are looking to buy bulk (6-7 skins) I am happy to give you a discount.

Why don't you drop me an email to support@diabloskinz.com

Cheers,

James

Rated 3 out of 5 stars

Perfect fit, beautiful skin, excellent packaging.

Shipped on 7-24-14 not yet received, don't know why you are hounding me for a review. An update: I have received the skin and I love it, it fits my iPad Air perfectly. However, the customer service agent, James has forced me to reduce this rating by 2 stars as I received not one but two different rating requests for this item less than a week after it was ordered. While I understand such things are automated, the manner of his reply, seen below, would indicate a snarky attitude not keeping with the best of customer service. Perhaps, in the future, a more conciliatory manner would be indicated towards your customer base. I do love the skin and its matching wallpaper though!

August 1, 2014
Unprompted review
Diabloskinz Ltd logo

Reply from Diabloskinz Ltd

Cynthia,

Thank you for your feedback and sorry you feel that we are hounding you, hopefully this 1 out 5 rating is not a truth reflection of the customer service experience you have had from us to date.

You are correct you ordered your item on the 22nd and we printed and shipped your item just two days later on the 24th to your address in the UK.

Your ref numbers is AAA059599465GB.

Now with all the will in the world I doubt that your item has managed to make it from the UK to your address in just 5 days. Typically we have to allow for 7-10 days for items to arrive from the UK.

In regards to us hounding you, Trustpilot is automated, I do not have the time to manually go in and send the review email.

Unfortunately the system does not cater to allow me to say that international orders need to have the email sent after 14 days and UK orders send after 7.

Therefore you will sent this request far too early and as a result I get 1 out of 5. Hopefully when your item does arrive (hopefully next week) you will take it upon yourself to come back and leave us a honest opinion about your customer service experience rather than the fact an automated email hit your inbox.

Kind regards,

James

Rated 5 out of 5 stars

Great. Fits kindle perfectly

Highly recommend these products. Had one on a previous kindle for 4 years. It's been in the sun a lot on holidays, it's been scraped on the floor beside the pool, in my bag and not one mark on it!!!! Not faded or unpeeled. Just purchased one for my new kindle and it fits perfectly.

July 27, 2014
Unprompted review
Rated 5 out of 5 stars

Wonderful and good service

Wonderful and good service the two items that I have recieved from Diabloskinz arrived safe andwould recommened them to other people, I have recommened them to my daughter and would happily buy more products from them.

July 22, 2014
Unprompted review
Rated 1 out of 5 stars

Absolute shite

Only the fact that I'd taken the product from packaging stopped me from returning it. The kindle touch skin didn't fit the kindle touch which is a slight problem.
Also I paid about 16 pounds for a product I threw away as it was utter crap. If I could have given this product no stars I would have.

July 20, 2014
Unprompted review
Diabloskinz Ltd logo

Reply from Diabloskinz Ltd

Elizabeth,

I am sorry to hear that you are not happy with your Kindle skin that you bought from us. I want to get to the bottom of this, therefore when you sat it didn't fit can you email me and let me know exactly what the problem was. Our Kindle skins are made to fit the exact model, so as long as you do have a 1st Generation Kindle Touch I cannot see any reason why it wouldn't fit. We have sold 100s of Kindle Touch skins and you are the first person to mention it doesn't fit.

It might be a doggy one in 100 which might happen so please let me know what the issue is and I will resolve it for you.

You can reach us on support@diabloskinz.com

Kind regards,

James

Rated 3 out of 5 stars

Disappointed

I bought a skin to fit my Kindle, put the backing one on and loved it, I put the front edge piece on and then found out that I couldn't download the wallpaper to complete the picture! When I contacted Amazon they told me it wasn't possible at this time and that they were working on it. I'm very disappointed about this as I feel I've wasted my money and it should have been stated that the download for the screen wasn't possible.

July 19, 2014
Unprompted review
Diabloskinz Ltd logo

Reply from Diabloskinz Ltd

Janice,

I am sorry to hear that you are not 100% satisfied with your product.

On the product page we clearly slow the Kindle skin without the downloadable wallpaper, even the product description does not mention the wallpaper.

The wallpaper is a feature that is available on most mobile phones and tablets. That being said there was an article written some time ago that does talk about Jail breaking your Kindle which would allow you to set a wallpaper on your kindle.

Here is the article http://www.howtogeek.com/howto/37424/jailbreak-your-kindle-for-dead-simple-screensaver-customization/

Just to clarify the fact you cannot set a wallpaper on your kindle is not a Diabloskinz issue but a limitation of the Amazon Kindle device itself.

I am terribly sorry that you are not 100% satisfied but in this instance I don't believe its our fault.

Kind regards,

James

Rated 5 out of 5 stars

Champion products and cracking order updates!

Firstly - my order was delivered in good time and the phone cases were excellent!

Secondly - could not stop laughing at the order email updates, loved the humour. A refreshing change.

Would defo order from you again and certainly recommend.

Thanks

July 15, 2014
Unprompted review
Rated 5 out of 5 stars

Glorious products and service

When looking for a skin for 2 iPhones and a kindle could not have found a better selection. I was astounded at the variety of images and topics, once ordered the reply was light hearted instead of business like and on delivery the quality and ease of fitting was excellent, not forgetting the free download of a screensaver to match my choice of skins. Brilliant.

July 9, 2014
Unprompted review

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