DIAMOND ART CLUB Reviews 

4,086
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 376 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior quality of products, including canvases, drills, and toolkits, often finding them better than other brands. Many appreciate the vast selection of art and designs. Reviewers frequently highlight fast shipping, efficient order processing, and careful packaging. The customer service team is also described as excellent, providing quick responses and support. However, some customers also noted issues with account access, points, or order fulfillment.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing the canvases, drills,... See more

Quality

Users describe positive interactions with quality, consistently praising the top-tier quality of canvases,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and efficient... See more

Customer service

Customers had positive experiences with customer service, consistently praising its efficiency and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and stress-free.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As many have said, Diamond art club is the gold standard. Unlike other companies, quality is never an issue. Packages from Diamond art club are really “happy mail” and the experience of opening is al... See more

Rated 5 out of 5 stars

Loving DAC, I’m new to diamond art and thought I would try their products. I have already placed a number of orders this hobby is very addictive. I purchased a number of canvases, which I have not sta... See more

Rated 5 out of 5 stars

I made my first purchase a few weeks ago and have made several more since. The purchasing process, shipping times, and delivery is such an easy process. The quality of the canvases, drills, and eve... See more

Rated 5 out of 5 stars

They have an extensive library of kits and accessories, although several things are out of stock because they’re so popular. You can always sign up to be notified. Shipping is incredibly fast! I’m... See more


Company details

  1. Craft Store

About DIAMOND ART CLUB

Written by the company

DAC Image Diamond Art Club© is the world's #1 diamond painting brand. Top-quality materials, exclusive designs, lifetime warranty, and more. Shop the best kits today! Visit our website

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(4,086)

381 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was missing 1 color

I was missing 1 color. So they send them to wrong adress. Afterwards they wanted me to pay 20$ for shipping 1 color. Then when I refused they just blocked me out of Facebook and mail and even can't buy anything anymore from them. They took all of my 20K points too. Warrenty lost for all my 50 plus kits too. They are a really large company but actually just bullying and banned customers. Be careful not to complain once or you'll be on there Blacklist .

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Banned and blacklisted

Banned and blacklisted for giving criticism. I was an avid DAC customer, spent THOUSANDS on kits since 2021. I posted on their VIP Facebook group about how disappointed I am in the constant AI "art" being released and said it was seeming like a money grab. I proceeded to have my comment deleted and I was banned from the VIP group. I went to a subreddit on a completely unrelated account to my DAC account and shared my poor experience. They tracked down my account from that post and proceeded to blacklist and ban me from ever purchasing from them again. They then closed my BBB complaint stating I violated policy and will not be communicating with me any longer. Trash company. Do not spend your money. They only care tou giving them money. The second you give criticism, they ban you.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Camper

I've ordered from Diamond Art Club several times now. The quality is always top notch and consistent. Never had any trouble in any way. I will say that they are pricier than other businesses, but you get what you pay for and they are always offering deals and discount codes. Shipping can take a while as well. Those are my only two semi-complaints, but as you see they are still a 5 star company.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

To start, the shopping experience is wonderful. The app is very user friendly and easy to navigate. The products themselves are great quality and so beautiful. Shipping is pretty fast and always comes in great condition. Packaging on the product themselves is awesome. They all come plastic wrapped so you’ll know if it’s been tampered with. Overall, I really enjoy this company and their products, and I will continue purchasing from them.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Top quality products

Top quality products, large range of styles and sizes. Have bought many times and is one of my top places to buy my diamond art from.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

I love shopping at DAC

I love shopping at DAC, I’m obsessed! I just don’t like when I don’t have time to get what I’ve been waiting for… people snatch them up so fast and then resell them :(

June 6, 2026
Unprompted review
Rated 4 out of 5 stars

I will be honest and say sometimes I…

I will be honest and say sometimes I wanna be mad at DAC because it can be so hard to get what you want but the flip side of that is it’s hard because they are amazing quality. I wish the restock notifications went out like they are supposed to but I also understand that nothing will ever be perfect. That system just doesn’t work at all for me. So far DAC is easily my favorite company.

May 30, 2026
Unprompted review
Rated 4 out of 5 stars

Products of extremely high quality;

Products of extremely high quality;
A wide variety of themes, and therefore options for everyone;
Premium materials;
Only one drawback... it's very difficult to buy a kit at the moment because the demand is very high...

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Love the kits

Love the kits. I am new to diamond painting and really enjoy the quality of DAC kits. I have already purchased many more kits to work on and I am looking forward to them.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Although I am new to this

Although I am new to this, I am totally enjoying it. I have tried two other companies and their quality doesn’t come close to that of Diamond Art Club. And due to its addictive nature, I have enough paintings to do for the next 3 years! Diamond Art Club can’t be beat with quality, packaging, and the resin drills!

May 30, 2026
Unprompted review

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