Diamondere Reviews 

462
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting the staff's helpfulness, understanding, and prompt responses. Many people are delighted with the beautiful, high-quality products, noting the exquisite craftsmanship and wide selection of unique designs. Reviewers also appreciate the efficient and secure delivery, with many items arriving on time or even earlier than expected. However, some customers also noted that the actual product appearance, such as stone colors or sparkle, sometimes differed from online images or expectations. A few other people also felt that delivery could be challenging, experiencing delays, late deliveries, or issues with signature requirements and tracking information.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the beauty and quality of the jewelry,... See more

Quality

Customers are highly satisfied with the quality of the jewelry, frequently describing items as beautiful,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and timely... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as amazing,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a brilliant company! The rings are beautiful and customer service is fantastic. I originally had ordered the wrong size but Amanda and the team got my issue sorted within a few weeks. Hands down... See more

Rated 5 out of 5 stars

First of all, the quality of the aquamarine ring I ordered is excellent. The online description perfectly fits the real thing . This company has excellent service. Would recommend this company hands... See more

Rated 5 out of 5 stars

Through fantastic communication we were able to choose and pay for the ring of our choice. It was a beautifully made piece and the staff was very understanding about our limitations and made adjustmen... See more

Rated 5 out of 5 stars

We were looking for a wedding ring for my hubby to be and couldn’t believe the boring options available in the high street shops! Every shop seemed to offer a version of the same thing. Went on line... See more


Company details

  1. Shopping & Fashion

Written by the company

Create hand-crafted fine customized jewelry with a century old brand. We source natural gemstones from around the world for our beautiful gemstone jewelry. Free certification, engraving and shipping on all personalized jewelry!


Contact info

4.8

Excellent

TrustScore 5 out of 5

462 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(462)

225 reviews in the last 12 months

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Rated 5 out of 5 stars

You brought my dream to life

Diamondere Team,

I just wanted to take a moment to share my heartfelt thanks for everything you’ve done throughout this custom order. From the very beginning, I shared the story of my bride-to-be and me… how we met, what brought us together, and why this ring held such deep meaning for us. And Megan, one of the folks who followed up with me, took the time to read through every bit of that long story. She understood that I wasn’t simply checking a box or picking out a ring… I was creating a message, a piece of our history, something that carried the weight of our journey.

Megan understood exactly why this was so important, and that meant more to me than I can truly express.

The final ring you crafted went far beyond my expectations. It brought her to tears when she realized the meaning of the blue diamond, tied to our careers, and how we first met during training. The emerald cut is her absolute favorite. The two clear pear‑shaped diamonds represent how the two of us came together as one. And the 10‑carat rose gold, again, her favorite color… symbolizing our strength, our resilience, and the life we’ve built and intend to carry forward.

You brought my dream to life.

Your constant follow‑up, your care in making sure the ring was perfect, your willingness to read and respond to my long, detailed story… all of it showed me that you weren’t just making a piece of jewelry. You were helping me honor the woman I love.

To Megan and the entire Diamondere team, thank you. Truly. If anyone else out there is looking for service with heart, patience, and real craftsmanship, they can’t go wrong with Diamondere.

With gratitude,

Carlos

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

The ring came on time and is beautiful. The packaging and care with it as well as the polished looking and engraving/stones were gorgeous. I get to match with my future husband. Thank you.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Quality & Early Delivery

This was my first time purchasing from Diamondere. The online ordering process went smoothly and the product was delivered earlier than expected. The quality of the men's wedding band was exceptional, and my husband was extremely pleased. We will definitely be buying from them again.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

My ring was made on time and delivered…

My ring was made on time and delivered early. I also received a personal note from two of the companies employees thanking me and updating me on my purchase.
I am a happy customer and will order again in the future. Thank you.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

A Valued Customer

Communication with Cherie was timely and professional. Waiting for delivery was frustrating, but I'm pretty sure that was more about UPS than Diamondere. Cherie was accommodating, considerate, respectful and thoughtful...very much appreciated that considering we were spending a lot of money. I know people spend more than we did, but I felt valued for sure.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, well communicated and fast shipping. Would recommend this company to anyone looking for a polished and professional experience.

June 9, 2026
Unprompted review

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