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I wish I had read the reviews before spending money with this company. They are not UK based. My package came from China so took absolutely ages to arrive. The painting package that I paid £18.98 for inc postage came in a small bag and looks very poor quality. I expected it to at least be in a box. I am too embarrassed to give it as a gift for the intended recipient. Do not order from here. Very disappointed
DO NOT USE THIS COMPANY OR ORDER FROM!!!
Absolutely digusting service
Sent me nothing like what I ordered and stole the pictures from small businesses on Etsy!!!
I feel foolish for not even checking!!!
Awful they haven’t even replied to my numerous emails
Do not use this company!
Don’t bother if you want your order quickly! I ordered 12/12/23 as a Christmas gift, they say are based in UK but they aren’t they are located in china I still haven’t received it on 3/1/24 after sending lots of emails to try to locate my order, I was finally got a response saying because of Christmas orders had been delayed, it’s supposed to take 3-5 days according to their website I think they must have had a thing error as 3-5 months would be more truthful
Never again
My two items took 27 days to arrive – this despite the fact that the DPH UK website claimed delivery of 5-7 days. On checking the supplied tracking information, it appears that it really did come on the slow boat from China (via delays in Vietnam and Qatar). On querying the delay with Customer Service I was instructed to be patient. On arrival the package was a small padded envelope with the various contents loosely bagged within – looking like it had been thrown together in a lock-up somewhere. You can find so much better elsewhere.
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