Diamondsource Reviews 

Excellent Service and Value for Money
I have no hesitation in recommending them. If you have printer problem these are the guys you need to call

We have 2 MFC of different makes and one of which did not print due to toner problems. Spoke to the engineer and advised him of the issues we had and he immediately knew the problem with the machine that hasn't worked in over 12 months. Needless to say the issue was fixed and is now working. The other machine just need a service and he carried that out without any problem and now it prints like new. Highly recommend Diamondsource as they are reasonably priced and speedy. Engineer was with us in less than 24 hours after the initial contact. Location is not a problem as we work in Birmingham

Always a great service from DiamondSource. I have dealt with them at multiple companies that I have worked for. No job is too big and they are always on hand to help when things don't go quite as planned.

The printer engineer Chris arrived on the dot. He was very pleasant & polite. He was very efficient and knew his job very well.
Serviced the printer, upgraded the firmware n resolved the printing issues within I think 35-45 minutes
I am very pleased with the service provided by Chris.
Will definitely use your company again in regular basis
Thanks

I will definitely use this service again, and I hope that Chris us the engineer again.

Chris was polite, good-humored and best of all optimistic about the task at hand. He said he’d be able to fix my printer and he did. It’s an old Samsung Laser printer and Chis encouraged me to stick with it rather than replace it, as there is nothing wrong with it that can’t be fixed again.

He was really reassuring.

Thanks for such a speedy and efficient service.

Chris came to mend my printer and was very efficient and immediately knew what the problem was and sorted it. He was very professional but still friendly and helpful. The issue was quickly solved.

Chris was very helpful and went out of his way to make sure our printer was up and running again. The service he provided was very professional and we are very pleased with it. I would highly recommend him!

Chris was my printer engineer who I booked through Diamondsource.
The booking process was quick and easy. On the day Chris arrived on time and had called ahead giving me notice he would be with me in 30 minutes which was very helpful. He immediately set about fixing 2 printers for me with zero fuss. He fixed issues with both printers quickly and efficiently. He was polite with a good sense of humour. Quite frankly I wish every service provider could be like him. Thanks so much Chris.

What a great and slick service. Our Engineer Chris was a diamond, responsive, professional and extremely knowledgeable and helpful.

The level of customer service has been great from the outset and again Chris was such a great guy and Engineer. We will be using this firm again also to order our products due to the level of service Chris provided.

Very satisfied with the service provided by Chris! He diagnosed the printer and fixed the issue very promptly. He is very knowledgeable and the service he provides in beyond excellent. Will definitley be using him again should the need arise!

Outstanding service. Engineer Chris went out of his way to sort the issue with our LaserJet printer. Extremely quick, great communication and knowledgeable.

Chris was great, he fixed an old printer quickly and thoroughly in no more than 30 minutes. Highly recommended! Thank you

Chris came to our office to resolve a print head error which was displayed on our Epson printer. We were advised to go ahead and replace the printhead by Chris and he came to fit the new one. Extremely friendly and knowledgable. We hope to gain a few years more out of our printer now. Thanks

Chris was fantastic from the start, diagnosed the printer very quickly and returned to fit the part. He was very professional and went beyond installing the new part for printer; he also fixed the drivers of the printer. Definitely will recommend Chris and Diamond services!

We are struggling with our printer unable to connect network found these guys on the net, paid their service charge upfront, never informed us when they are coming and last week without intimating turned up, due to emergency we opened the office late, and he just left and till today we are waiting, Andrew promised someone will come before 3 PM today, till now waiting and these people don't consider our urgency , canceled the order even they refused to refund. They should have basic thinking that Printer is essential and they should at lease let us know when they are coming after taking money

In common with other reviewers, I found the company very helpful and provided very reasonable value. The technician, Chris, turned up exactly to time, carried out the service with no fuss, and advised on a number of issues. He also had a pleasant personality and was good to chat to.

Chris was fantastic. Professional, efficient and amiable. Would recommend diamondsource for any printer trouble!

Chris was 5 star. We had Chris out to come fit a new fuser in our Brother 8690 machine. Was fitted in less than 30 minutes and we now have no paper jams. Fantastic work.

Excellent customer service. Contacted them about fixing a dead HP printer but decided it was quicker to replace it as our business can't function without one. Andrew in service recommended a Brother machine which is perfect for our requirements and Jeremy in sales arranged delivery by 10:30 the next morning (it arrived at 9:30!). I was in a tight spot and both of them did their utmost to help. I shall definitely be purchasing from them in future and highly recommend Diamondsource Ltd. Thank you.

I had Chris out to my home office to see if my 15 year old printer was salvageable. Unfortunately although Chris managed to get it working for a short period of time the parts were no longer available to obtain a fix. This said Chris recommended a Brother model printer to myself which he later came and installed. He trained me how to use the device and set up two different ways for me to scan. Very impressed will certainly recommend.