Dibleys Nurseries Reviews 147

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the plants, noting their health, strength, and the abundance of flowers. Many appreciate the wide variety of plants available, including rare types, and the excellent packaging that ensures items arrive in perfect condition. The service is frequently highlighted as efficient, with prompt delivery and helpful staff. However, some customers also noted issues with plug plants, mentioning that they arrived with hardly any growing medium or that some plants were unhealthy and died shortly after arrival. A few people expressed disappointment with the after-service in these specific instances.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the high quality and health... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the superb and outstanding... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the outstanding and efficient... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the prompt and efficient... See more

Order

Consumers express high satisfaction with the ordering process. Many reviewers highlight the ease of ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had 5 Streptocarpus from Dibley's, 4 as plugs Polka Dot Purple, Fleur, Alexis and Pearl and a Potted plant of Lemon Sorbet. All but Pearl have done well including winning prizes at the Local F... See more

Rated 5 out of 5 stars

Website easy to navigate, lots of choice. Orders acknowledged quickly and delivered promptly. Plants well packaged. I tend to buy plug plants, mainly streptocarpus. A wide range of compost, food,... See more

Rated 5 out of 5 stars

I cannot speak highly enough about this Company. I have purchased more than a few Streptocarpus plants and they are just perfect and so inexpensive compared to the Nurseries. There is such a wonder... See more

Rated 5 out of 5 stars

I have dealt with this company for several years, ordering both streptocarpus and coleus plants. They always come well packed and in good condition - this is not easy in the case of tender coleus but... See more


Company details

  1. Wholesale Plant Nursery

Written by the company

Dibleys Nurseries, specialist growers of Streptocarpus and other houseplants. Chelsea Gold Medal winners


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

147 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Very bad after service

I bought 18 AV. There are 4 unhealthy plant received. I tried to contact with them. They just replied they feel sorry of it and asked me what soil I used. After I replied them. They never respond even I resent few times. I am really disappointed for this after service. And there are 3 plants already died. Although the others plants are good condition. But I won’t come back again with this after service.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

What can say other than outstanding…

What can say other than outstanding service. Am In the highlands thought i mite have some damage, but the packaging and the quality 👌 of the plants amazing quality looked after. I would recommend if you want top quality plants and plugs.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

First rate quality plants

I have bought plants from Dibley's over a number of years. The plants are always of the first quality and are packed beautifully so that they always arrive in first class condition. And the service is always excellent.

October 23, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing experience with Dibleys plug plants

I have grown streptocarpus plants for many years and I have received pot plants from Dibleys as a present in the past.
I bought 3 plug plants from Dibleys. They arrived alive with some leaves but hardly any growing medium.
The plants didn’t survive despite carefully following the instructions. It was as though they had no roots. I don’t know if something had gone wrong in the packaging process but Dibleys customer services didn’t seem interested at all.
I would avoid the plug plants.

July 16, 2025
Unprompted review
Dibleys Nurseries logo

Reply from Dibleys Nurseries

Disappointed with this negative review. We replied, made suggestions and asked the customer to keep us informed, but we didn't hear from them again.

Rated 5 out of 5 stars

A birthday present

This was bought for a friend. It's more of a lasting present than cut flowers.
I was told that the plant was in good condition and beautifully packaged

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

…Great quality plants

I bought a Kohleria Sunshine from Dibleys four years ago and every summer it grows stronger and flowers and flowers. I've bought many plants from Dibleys and they are always very good quality with clear instructions how to care for them.

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

The plants are very healthy

The plants are very healthy . When I had paid for postage twice they took it upon themselves to give me 2 more plants for free which was more than the cost of postage .
They have been very helpful with any concerns and enquiries .I have felt I'm not just a customer .

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely plants, great service

Dibleys have helped me create my beautiful indoor garden , which I have created since being diagnosed with spinal cancer , making things difficult to do outside .

The plants are healthy , well priced , sent out quickly , and packaged very well .

It's easy to love a company that provides service when there are no problems, but Dibleys came up trumps with the only failure I've had with any of their range and have replaced the plant in question without any difficulty at all.

Highly recommended !

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Love Dibleys

Love Dibleys. Have been buying streppies plugs from them for years and they’ve always been of high quality with a near 100% success rate. They’re always helpful when I phone and a source of good advice. I wish I lived nearer the nursery - but it’s probably just as well I don’t!

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Show Stoppers!

I think the plants are incredible. Delivery is very quick, I also like the tablet form plant food and compost that you can purchase from Dibley's online. Whenever I have visitors to the house they always compliment how beautiful the display of Streptocarpus are. I would highly recommend Dibley's if you're looking to buy Streptocarpus.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

highly recommended

I have been buying streptocarpus from Dibley‘s for more than a the decade. I buy for myself and gifts for friends. The quality is superb, and their online service is exceptional, plants arrive in first class condition in very strong packaging. I have also bought with equal success begonias and other plants. I highly recommend Dibley’s.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

The plug plants .

The plug plants I have ordered came very quickly and were packed very carefully .nothing was damaged .I also phoned the office before I placed the order to ask about compost as I had not used the right one,the person on the phone was so helpful and all my plants are growing and flowering after a few weeks .

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excllent company

Always pleased to have a reason to order from Dibleys! A very nice company to order from, beautiful plants, a wide range of their specialist items, and the plants arrive in excellent condition.

March 19, 2025
Unprompted review

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