Had a great experience from start to finish. Called in just for a quote and purchased multiple appliances, because of the competitive pricing. They were delivered & installed within the week. Friendly... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Went in today to purchase a TV and received top quality customer service from staff on hand, given a very comprehensive explanation of differences between each model, and also what was best quality for money. Very impressive!
Very positive experience in DiD airside,
GARETH was efficient & well intuitive with my questions,
Will definitely shop here again for my electrical needs,
Great customer service and knowledge of the products shown by team member Linda. Completely put me at ease and helped me make a good decision I am happy with. Fantastic experience
I was in tullamore store today. Mandy served me lovely lady thanks for your help.

Reply from DID Electrical

Reply from DID Electrical
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I had an excellent customer service experience with Gareth in DID Electrical. I wasn’t 100% sure exactly what I needed, as there were two possible items that could have been suitable, and Gareth couldn’t have been more helpful.
He took the time to listen, talk me through the options and make sure I left with what was most likely to work for me. He also specifically made sure I had my receipt safely with me, as he knew there was a possibility I might need to exchange the item for the alternative.
It was such a simple thing, but it showed that he was genuinely thinking ahead and wanted to make sure I was looked after even after I left the store.
Friendly, knowledgeable, patient and genuinely helpful — exactly what great customer service should be. Gareth is a real credit to DID Electrical and made the whole experience so easy. I wouldn’t hesitate to shop there again. ⭐⭐⭐⭐⭐

Reply from DID Electrical
Great knowledge about the product

Reply from DID Electrical
would highly recommend Mandy in DID Electrical Tullamore. I have dealt with her on many occasions and she is always so friendly, helpful and patient, with excellent knowledge of the products.
Most recently, Mandy helped me choose a new washing machine, Hoover and microwave. She took the time to explain the different options, answered all my questions and made the whole decision-making process so much easier. There was never any pressure to buy — just genuine, knowledgeable advice based on what suited my needs.
It is so reassuring to go into a store knowing there is someone like Mandy there who you can trust to give you good advice. Her friendly manner and excellent customer service are a real credit to DID Electrical Tullamore.
Thanks again, Mandy — I really appreciate all your help over the years and will definitely be back! ⭐⭐⭐⭐⭐

Reply from DID Electrical

Reply from DID Electrical
Brilliant sales experience in Tullamore, deal with confidence.

Reply from DID Electrical
We met a lovely member of staff called Georgiana in the limerick branch on Saturday, Georgiana made the whole sale of our new thumble dryer so easy.
Great service and staff, 10 out of 10

Reply from DID Electrical
Team Member Chris in Limerick, Childers Road Store, was so helpful and generous with his time and expertise.

Reply from DID Electrical
I wanted a tablet and it was out of stock everywhere. Went to DID Tullamore to order it and get notified when it's back in stock and I was surprised to find one there in the store. So I went back home with my tablet and Mandy was a geat help.

Reply from DID Electrical
I want to thank Chris and team in Limerick for the exceptional efforts they went to on Saturday to ensure delivery of our appliance. Our circumstances were not the norm but the ream went the extra mile, so to speak.
And a special word fir the cheerful delivery driver.

Reply from DID Electrical
Online order took slightly longer than expected however staff in the Clearwater branch chased up the order & kept me informed of the expected delivery date. Very helpful staff.

Reply from DID Electrical
Service was great. Delivered on time and very efficient installation.

Reply from DID Electrical
The two delivery guys were absolutely lovely and very helpful.

Reply from DID Electrical
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