Special thanks to Martina (Lucan branch) who went above and beyond to help me after my on line order had a delayed delivery date. Also when I called to the store for a collection Luke was extremely he... See more
Company replied
Location
Switch locationLucan Retail Park Ballydowd Lucan Dublin, K78 F3P6 Lucan, IE
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See what reviewers are saying
Great advice given by the staff in your Lucan store. Very helpful and good laugh too, nice and friendly no pressure. We left with what we wanted and clear time frames given for delivery etc.
Company replied
I recently purchased an iPhone 17 Pro from Lucan store and had a really good experience. The customer service was great, particularly thanks to Daniel. He took the time to answer my questions and help... See more
Company replied
Robert was a great help to me , washing machine broke down after a long life , needed to get a new one as soon as possible, he gave great advice, we have an Intergrated machine in a new kitchen and po... See more
Company replied
Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
Lucan Retail Park Ballydowd Lucan Dublin, K78 F3P6, Lucan, Ireland
4.9
Excellent
2K reviews
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Daniel at the till was very friendly
Daniel at the till was very friendly
June 4, 2026
Unprompted review
Great service 5 🌟
Great service. Needed a new hob, got served, picked out the hob, brought it and back in the car within 15mins. 5 star.
June 4, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from DID Electrical - Lucan
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Special thanks to Martina (Lucan…
Special thanks to Martina (Lucan branch) who went above and beyond to help me after my on line order had a delayed delivery date. Also when I called to the store for a collection Luke was extremely helpful running through all the washing machines that were in stock so I could take that day. Highly recommend.
May 27, 2026
Unprompted review
Reply from DID Electrical - Lucan
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Great service from a great company with…
Great service from a great company with plenty of product and experience staff to get you out of trouble and make the right selection.
June 2, 2026
Unprompted review
Reply from DID Electrical - Lucan
Hi trevor
We're so glad you had such a positive experience! We appreciate your kind words about our team and product selection.
Thanks
DID Electrical
I recently purchased an iPhone 17 Pro…
I recently purchased an iPhone 17 Pro from Lucan store and had a really good experience. The customer service was great, particularly thanks to Daniel. He took the time to answer my questions and helped me get everything sorted without any pressure. It’s nice to find that level of professionalism and helpfulness. I’d definitely recommend checking this place out and asking for Daniel.
June 3, 2026
Unprompted review
Reply from DID Electrical - Lucan
|Hi Tomas
We're delighted to hear you had such a positive experience at our Lucan store. We appreciate your feedback and are grateful for your time in sharing it with us. We're glad we could assist you without pressure.
Thanks
DID Electrical
Martina and Dave in the Lucan branch…
Martina and Dave in the Lucan branch were extremely helpful today. I purchased a tablet and Dave put the protective screen on it which is a great extra service I hadn't realised that D.I.D provided.
June 2, 2026
Unprompted review
Reply from DID Electrical - Lucan
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Great service
Great service, attentive and helpful. We got exactly what we needed really efficiently.
June 2, 2026
Unprompted review
Reply from DID Electrical - Lucan
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Dealt with a lovely employee in DID…
Dealt with a lovely employee in DID Lucan called Daniel, he was very helpful and attentive.
June 2, 2026
Unprompted review
Reply from DID Electrical - Lucan
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Reliable and fast service
All easy. Reliable and fast service. I did a click and collect.Got a great price in the sale too on a kettle
June 1, 2026
Reply from DID Electrical - Lucan
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Martina was such a great help
Martina was such a great help! Very knowledgeable about the products and everyday I used of the coffee machines etc.
She was very personable and had a lot of insight into what I needed. I will be looking for her help in Crumlin DID.
June 2, 2026
Unprompted review
Reply from DID Electrical - Lucan
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
i bought a steamer from daniel and he…
i bought a steamer from daniel and he was helpful and kind he also checked up on a fridge i have ordered would definitely hope to have my next sale with him
June 2, 2026
Unprompted review
Reply from DID Electrical - Lucan
Hi andrea
We're so happy to hear about your positive experience. We truly appreciate your kind words and valuable feedback. Thank you for sharing!
Thanks
DID Electrical
Very friendly and efficient…
Very friendly and efficient transaction. Plenty of good advice offered too.
June 2, 2026
Unprompted review
Reply from DID Electrical - Lucan
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Excellent experience buying a Hoover…
Excellent experience buying a Hoover from did Lucan. Salesman Daniel was knowledgeable and helpful but not pushy.
June 1, 2026
Unprompted review
Reply from DID Electrical - Lucan
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
A pleasant and positive shopping experience
We recently shopped for an air fryer in DID Lucan. My husband spotted salesman whom he’d previously found helpful.
Daniel was indeed a most pleasant and helpful young man. One air fryer which interested us was not out on display so he removed one from the packaging and then allowed us time to make a decision between our final 2 options. He answered all our queries so that we confidently reached a decision on the air fryer which was best suited to our needs.
Based on this pleasant shopping experience, and on previous experiences, I can confidently recommend DID Lucan for purchasing electrical appliances and TVs etc.
May 25, 2026
Unprompted review
Reply from DID Electrical - Lucan
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Washing machine purchased in Lucan…
Washing machine purchased in Lucan store, we forgot our measuring tape to double check measurements and Dave was more than happy to help. Really happy with the service as we had previously been to view the same machine in another chain and were waiting for assistance for 10 minutes so we knew we’d have a better experience in DID.
May 29, 2026
Unprompted review
Reply from DID Electrical - Lucan
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Very good customer experience.
May 30, 2026
Unprompted review
Reply from DID Electrical - Lucan
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Reply from DID Electrical - Lucan
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
10/10
From the moment I ordered to the moment I picked up my items it was seamless and hassle free and the guys in Lucan store were friendly and helpful 10/10 recommend , recently have just got our first home and will be using the store on the near future for more purchases as its takes the worry and anxiety out of purchasing for your first home
May 29, 2026
Reply from DID Electrical - Lucan
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
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