DID Electrical - Newbridge Reviews 1,273

TrustScore 5 out of 5

4.9

Newbridge Retail Park Unit 8-9 Athgarvan Road Newbridge Kildare, W12W500 Newbridge, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Chloe provided outstanding customer service from start to finish. She was friendly, professional, and incredibly helpful in answering all my questions. Her product knowledge and patience made the whol... See more

Company replied

Rated 5 out of 5 stars

Had a very positive shopping experience in DID Newbridge today thanks to a very professional and pleasant young man named Adam.He was well informed about the details of the goods I was interested in a... See more

Company replied

Rated 5 out of 5 stars

Had a great experience in DID Newbridge, as always, and was welcomed by Shane, who i have met before and always helpful and was again. He picked out my air fryer I wanted and made sure he carried it t... See more

Company replied

Rated 5 out of 5 stars

I bought a TV from Adam in February... And back then I left a review of how wonderful the service was and what a pleasure to deal with him and his colleagues. Unfortunately I was unable to unpack the... See more

Company replied


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Newbridge Retail Park Unit 8-9 Athgarvan Road Newbridge Kildare, W12W500, Newbridge, Ireland

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Good afternoon

Good afternoon
I was in your store today and your employee Adam I believe it was,was very helpful in assisting me.Thanks again.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service from DID


I recently visited DID Electrical in Newbridge and had an absolutely fantastic experience from start to finish. I was served by Chloe, who was incredibly professional, friendly, knowledgeable, and patient throughout the whole process. Customer service like this is hard to find nowadays, and she truly went above and beyond to help me choose the right products for my home setup.

I purchased an LG TV, speakers, two additional speakers , along with a few smaller gadgets and accessories, and Chloe made everything so easy and stress-free. She took the time to explain the different options, features, and what would work best for my needs and budget. Her product knowledge was excellent, and I never felt rushed or pressured into buying anything.

The quality of everything I bought has been outstanding. The LG TV has an amazing picture and sound, and the speaker setup sounds incredible. I’m extremely happy with all the products and the overall value I received. The store itself was clean, well-organised, and had a great selection of electronics and accessories available.

What really made the experience stand out was Chloe’s attitude and professionalism. She was genuinely helpful, approachable, and made sure I left completely satisfied with my purchases. It’s rare to receive such excellent customer care, and because of that I’ll definitely be returning to DID Newbridge again in the future.

Highly recommend DID Electrical Newbridge to anyone looking for quality electronics and excellent customer service. A huge thanks again to Chloe for making the whole experience enjoyable and easy!

From Adriana Belous 0851325376

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Has been an excellent experience with John who kept me updated, organised a timed delivery and got everything sorted the way I wanted. Excellent customer service and a variety of choices for appliances.

May 20, 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Gelmis,

We're delighted to hear you had an excellent experience with our team, who kept you updated and organized your delivery. We appreciate your kind words about our customer service and appliance choices.

Thanks
DID Electrical

Rated 5 out of 5 stars

Craig got me headphone

May 20, 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Frdos salayee,

We're glad to hear you received your headphones. We hope you enjoy them!

Thanks
DID Electrical

Rated 5 out of 5 stars

Chloe was lovely amazing service

Chloe was lovely amazing service

May 19, 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Rachel,

We're happy you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Emma was very helpful in picking out my…

Emma was very helpful in picking out my new phone for me, lovely kind girl to deal with

May 18, 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Shane

We're happy to hear you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Had a great experience in DID…

Had a great experience in DID Newbridge, as always, and was welcomed by Shane, who i have met before and always helpful and was again. He picked out my air fryer I wanted and made sure he carried it to my car, great salesman and person

May 18, 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Stephanie

We're so happy to hear you had such a positive experience with us. We appreciate your kind words and are grateful for your time sharing them.

Thanks
DID Electrical

Rated 5 out of 5 stars

Adam was very helpful and very…

Adam was very helpful and very knowledgeable about all the products I was interested in.

May 18, 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Aoife,

We're delighted you had such a positive experience. We appreciate your kind words and feedback.

Thanks
DID Electrical

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