We recently went into DID in swords and were lucky enough to speak with Paul, he was extremely informative and pointed us towards the best products and we ended up purchasing a new fridge and oven. Pa... See more
Company replied
Airside Retail Park Swords Dublin Republic of Ireland, K67 A254 Swords, IE
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We recently went into DID in swords and were lucky enough to speak with Paul, he was extremely informative and pointed us towards the best products and we ended up purchasing a new fridge and oven. Pa... See more
Company replied
It was great experience shopping at DID . The member took extra initiative and helped us find a right product suiting our needs and ensured we billed the right one and best cost Denil great job
Company replied
I needed advice on a few items and Paul made the experience much simpler, he was very knowledgable about the products and was friendly and professional. So much so, that I didn’t bother checking the o... See more
Company replied
Sales person Shane was very helpful and knowledgeable. Great customer experience. Music in shop was at good level so you could hear each other. Shop very clean and tidy.
Company replied
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Airside Retail Park Swords Dublin Republic of Ireland, K67 A254, Swords, Ireland
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⭐⭐⭐⭐⭐
I had a great experience at DID Electrical in Airside.Denil was incredibly helpful, kind, and professional throughout my visit. He took the time to assist me, answered my questions patiently, and made the whole experience pleasant and stress-free. Excellent customer service like this makes a real difference. Thank you, Denil – I highly recommend DID Electrical!
Denil was a very pleasant man, he helped me buy the perfect tv for my house

Reply from DID Electrical - Swords
I bought a security camera and my niece bought an iPhone and Paul’s knowledge on both was top notch. He was attentive and friendly so the customer service was superb.

Reply from DID Electrical - Swords
Gareth was super helpful from the start. Organised my collection with ease. Very impressed with his customer service and support.

Reply from DID Electrical - Swords
Sales person Shane was very helpful and knowledgeable. Great customer experience. Music in shop was at good level so you could hear each other. Shop very clean and tidy.

Reply from DID Electrical - Swords
We recently went into DID in swords and were lucky enough to speak with Paul, he was extremely informative and pointed us towards the best products and we ended up purchasing a new fridge and oven. Paul went above and beyond to take the time to make sure we were comfortable with the product and even helped us out on the price to the best of his ability. We would definately shop here again the future.

Reply from DID Electrical - Swords
It was great experience shopping at DID . The member took extra initiative and helped us find a right product suiting our needs and ensured we billed the right one and best cost
Denil great job

Reply from DID Electrical - Swords
DENIL WAS SUPER HELPFUL GIVING ME FULL DETAILS OPTIONS AND CHECKING THAT I FULLY OK WITH MY PURCHASE. VERY POLITE AND SUPER HELPFUL AND ASSIST TO THE STORR

Reply from DID Electrical - Swords

Reply from DID Electrical - Swords
Great customer service from online initially to pick up in store. Everyone was prompt and helpful. Than you.

Reply from DID Electrical - Swords

Reply from DID Electrical - Swords
Gareth was super helpful and polite. Ill be back.

Reply from DID Electrical - Swords
Very quick and easy to get item required, helpful staff

Reply from DID Electrical - Swords
The staff were very helpful, they were able to find me what I was looking for which I couldn’t find in any other shop. Reinard was lovely and very informative. Would highly recommend! Thank you!

Reply from DID Electrical - Swords
I was in and out of the shop in less than 5mins with what I needed. Gareth was very efficient and helpful. I'd definitely go back again because there is a lot to be said for good customer service and it goes a long way. Order S026-1234694

Reply from DID Electrical - Swords
Chose click and collected. Seamless fast process.

Reply from DID Electrical - Swords
I needed advice on a few items and Paul made the experience much simpler, he was very knowledgable about the products and was friendly and professional. So much so, that I didn’t bother checking the other shops, I went ahead and ordered with him. I haven’t received the products yet, but I’m sure I’ll by satisfied

Reply from DID Electrical - Swords

Reply from DID Electrical - Swords
I asked for a particular product that was in stock and received a prompt service with a smile, just what I wanted. Paul was the person who served me, excellent service

Reply from DID Electrical - Swords
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