Diesel Auto Express Reviews 44

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Diesel Auto Express said my vehicle would be delivered on March 28, 2026. It was delivered 2 weeks late on April 11, 2026. Throughout the delay no one at the company was available to answer the phone... See more

Rated 1 out of 5 stars

Zero stars! Diesel Auto Express transported my car from NY to CA in December, 2025 and they broke the wheel along the way. It was not noticeable when I checked it over at delivery and signed the bil... See more

Rated 4 out of 5 stars

Trustworthy and honest with the price. They did not change the price after we agreed and the vehicle was brought safe. Only issue was what we thought would happen the soft top was torn up due to wind.... See more

Rated 5 out of 5 stars

I recently used Diesel Auto Express and was extremely satisfied. They provided a competitive quote, answered all my questions, and handled my car with care. The pickup and delivery were on schedule, a... See more

Company replied

Company details

  1. Transportation Service
  2. Vehicle Shipping Agent

Written by the company

3605398600 - Call Now! Car Shipping Over 10+ Years. Cheap, Safe, Stress Free. Get Your Quote Today, Save Up To 30% Shipping Directly With Us!


Contact info

2.8

Average

TrustScore 3 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Audi RS3 Delivery

Thanks to Amber for taking care of my urgent delivery! Audi RS3 from WA to AK delivered in several days, great customer support.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service!! From customer support all the way to the driver, Christian!
I was very impressed with the quality of service and especially their reliable timeframe.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional and easy going

Very professional and easy going. Great experience.

August 27, 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Elston,

Thank you for the kind words and for choosing Diesel Auto Express based in Vancouver, WA! We're glad to hear you had a great experience with our team. We aim to make every transport as professional and seamless as possible. We hope to work with you again in the future!

Rated 5 out of 5 stars

I’m 69 years old and have never had a…

I’m 69 years old and have never had a car shipped or know anyone who has. The experience was not a nightmare…communication was great…car arrived in a timely manner and excellent condition…driver was very friendly and polite. I highly recommend this company!

August 27, 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello,

Thank you for the amazing feedback and for choosing Diesel Auto Express based in Vancouver, WA! We're so glad to hear that your first car shipping experience went smoothly and that everything was to your satisfaction. We appreciate your recommendation and are here whenever you need us in the future!

Rated 5 out of 5 stars

Professionals

They were great communicating during the entire process. They delivered 2 days earlier than expected. The driver was very professional.

August 25, 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Cathy,

Thank you for the great feedback and for choosing Diesel Auto Express based in Vancouver, WA! Thank you for your wonderful feedback! We’re thrilled to hear that our team’s communication and professionalism stood out during your vehicle transport. Delivering your car 2 days earlier than expected is always a bonus, and we’re glad we could exceed your expectations. We appreciate your recommendation and look forward to serving you again in the future!

Rated 5 out of 5 stars

Car arrived in good shape

Car arrived in good shape as promised! Driver gave updates on ETA, and changes due to traffic conditions.

August 9, 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Susan,

Thank you for the kind words and for choosing Diesel Auto Express based in Vancouver WA. We're glad to hear that your car arrived in good shape as promised and that the driver kept you updated on the ETA and any changes due to traffic. We appreciate your trust in us and look forward to serving you again in the future!

Rated 5 out of 5 stars

Easy delivery, no problems

Door to door delivery. No problems, no difficulties. No damage to the car, other than needing a wash. Friendly service, phone and driver.

August 1, 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Christian,

Thank you for the wonderful feedback and for choosing Diesel Auto Express based in Vancouver WA. We're pleased to hear that your door-to-door delivery went smoothly with no problems or difficulties. It's great to know that your car arrived without any damage, just in need of a wash. We're also glad that you found our service friendly both on the phone and with the driver. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent communication throughout…

Excellent communication throughout delivery and arrived earlier than expected. Highly recommend for automotive transportation needs!

August 4, 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Joe,

Thank you for the kind review and for choosing Diesel Auto Express based in Vancouver WA. We’re thrilled to hear that our communication was excellent and that your delivery arrived earlier than expected. Your recommendation means a lot to us, and we look forward to assisting with any future automotive transportation needs.

Rated 5 out of 5 stars

I recently used Diesel Auto Express and…

I recently used Diesel Auto Express and was extremely satisfied. They provided a competitive quote, answered all my questions, and handled my car with care. The pickup and delivery were on schedule, and my car arrived in perfect condition. The entire process was smooth and professional. Highly recommended!

July 31, 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Sergey,

Thank you for the great feedback and for choosing Diesel Auto Express based in Vancouver WA. We're thrilled to hear that you were extremely satisfied with our service. Providing competitive quotes, answering all your questions, and handling your car with care are top priorities for us. We're glad that the pickup and delivery were on schedule and that your car arrived in perfect condition. We appreciate your high recommendation and look forward to serving you again in the future!

Rated 5 out of 5 stars

Super easy and fast delivery

July 25, 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Mark,

Thank you for the great feedback and for choosing Diesel Auto Express based in Vancouver WA. We're glad to hear that you found our delivery process super easy and fast. Your satisfaction is our priority, and we look forward to serving you again in the future! Safe travels!

Rated 5 out of 5 stars

Really great service very friendly…

Really great service very friendly people 👍

July 24, 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello David,

Thank you for the kind review and for choosing Diesel Auto Express based in Vancouver WA. We're delighted to hear that you enjoyed our service and found our team friendly. Your satisfaction is our priority. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Great experience

I've shipped my car cross-country twice and my experience with Diesel Auto Express was by far the best experience I've had! The pick-up was timely and the cars arrived even earlier than we expected. Communication was great.

July 19, 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Katrina,

Thank you for the great feedback and for choosing Diesel Auto Express based in Vancouver WA. We're thrilled to hear that your experience with Diesel Auto Express was the best you've had for cross-country car shipping. Timely pick-up, early delivery, and great communication are what we strive for. We appreciate your trust in our service and look forward to assisting you again in the future!

Rated 5 out of 5 stars

I got recommended to ship my 2004 Audi…

I got recommended to ship my 2004 Audi A6 from Chehalis WA to Dallas TX and I couldn't be happier with the service! great customer service by Orlando my driver. the car came in great shape. I would recommend it to everyone

July 19, 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Andrey,

Thank you for the wonderful review and for choosing Diesel Auto Express based in Vancouver WA. We're thrilled to hear that Orlando provided great customer service and that your Audi A6 arrived in excellent condition. Your satisfaction is our top priority, and we appreciate your trust in our services. If you ever need to ship a vehicle again, we'll be here to help!

Rated 5 out of 5 stars

Great Auto Transport company

They picked up the car when they were supposed to and dropped it off when they were supposed to everything was done just perfect thank you very much.

July 12, 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Stuart,

Thank you for the kind review and for choosing Diesel Auto Express based in Vancouver WA. We're thrilled to hear that everything went perfectly with your car pick-up and drop-off. We appreciate your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

Customer service plus

Seamless experience shipping out car from Georgia to Washington. Price was reasonable and arrival was a day earlier than anticipated. Good customer service and communication! Much appreciated!

July 10, 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Kevin,

Thank you for the wonderful review and for choosing Diesel Auto Express based in Vancouver WA. We're thrilled to hear that you had a seamless experience shipping your car from Georgia to Washington. It's great to know that you found our pricing reasonable and appreciated our customer service and communication. We're delighted the car arrived a day earlier than anticipated. Thank you for choosing Diesel Auto Express, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Pickup from Seattle to drop off in Va

Pickup from Seattle to drop off in Va. My carrier stayed in contact and kept me updated!! If there was a change in the days I received a call. The car was delivered 3 days after the estimated delivery date but it was delivered at the time the carrier said. In great shape no trouble meeting with him. Price I got quoted was price I paid no underlining fees or last minute add one!! Glad I went with this company to ship my car 10/10 highly recommended

July 6, 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Shantell,

Thank you for the great feedback and for choosing Diesel Auto Express based in Vancouver WA. We're glad to hear that your experience from Seattle to Virginia was positive. It's great to know that our carrier kept you updated and informed about any changes. We apologize for the slight delay but are pleased that your car arrived in great shape and as promised. We appreciate your trust and your 10/10 recommendation. Looking forward to serving you again in the future!

Rated 5 out of 5 stars

Amazing

Amazing, I am impressed at all levels.
Your driver is the definition of the word “Professional”.
He is a great asset to your company, and he elevates your reputation to the maximum.
I tip my hat.

Bravo
Mr. Daniels

July 10, 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Mr. Daniels,

Thank you for the exceptional review and for choosing Diesel Auto Express based in Vancouver WA. We're thrilled to hear that you were impressed at all levels and that our driver exemplified professionalism. Your kind words about our driver and acknowledgment of his contribution to our company's reputation mean a lot to us. We appreciate your feedback and look forward to serving you again in the future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look