I've had the satchets before, and ordered some more recently, and will be ordering again soon as I need to lose weight for an operation. The product is absolutely great. Tastes delicious (I only hav... See more
Company replied
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See what reviewers are saying
Do not buy from them offer you great prices without informing of short dated products if you complain they made me pay £8.05 return postage and opening case with ombudsman for online selling . I am... See more
Shakes are decent enough although have to mix with skimmed milk unlike Cambridge which means taking them to work or out and about is a little trickier. Overall pretty good. Delivery time was exception... See more
Company replied
My delivery did not arrive. After unsuccessfully trying to sort it with the assigned delivery company I contacted 'Diet now' who tracked the parcel but like me could not locate why it had not been del... See more
Company replied
Company details
Information provided by various external sources
Diet Now offers one of the most competitive ranges of VLCD products in the UK, ideal for losing weight over a shorter period of time (12 weeks maximum). Free delivery throughout the UK and backed by experienced nutrition professionals.
Contact info
2 Rennie Square, Brucefield Industrial Estate, EH54 9DF, Livingston, United Kingdom
- 0131 608 0928
- hi@dietnow.com
- www.dietnow.com
3.9
Great
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Diet Now
Hi Helen
Thanks for your review.
We're glad that you are happy with our products and delivery service.
Great product
Really quick delivery. I love diet now shakes. They are tasty and filling and not too sweet. I really recommend.
January 18, 2023
Reply from Diet Now
Thanks for your review!
Reply from Diet Now
Thank you Linda for your feedback, if we can assist with anything else please do let us know.
Shakes are decent enough although have…
Shakes are decent enough although have to mix with skimmed milk unlike Cambridge which means taking them to work or out and about is a little trickier. Overall pretty good. Delivery time was exceptionally fast.
January 17, 2023
Reply from Diet Now
Hi Ross,
Thanks for your review!
It's great to hear that you are happy with our shakes and delivery service.
Tasty shakes
Tasty shakes.
Just wish there was an offer or discount beyond first order.
January 1, 2023
Reply from Diet Now
thank you Christine for your feedback, we really do appreciate it. if we can assist with anything please do let us know.
I have had it before and it worked so I…
I have had it before and it worked so I wanted to try it again
January 6, 2023
Reply from Diet Now
Thank you Pamela for your feedback, if we can help with anything at all please do let us know.
Very prompt delivery
January 5, 2023
Reply from Diet Now
Hi Paul,
Thanks for your review!
It's great to hear that you are happy with our delivery service.
Excellent products.One of the few…
Excellent products.One of the few shakes that do not upset my IBS.Great delivery times for orders.
January 4, 2023
Reply from Diet Now
Hi Ann
Thanks for your email
We're glad to note that you are happy with our products and delivery service.
Almost nothing on their site available
I do not like chocolate, strawberry or vanilla flavours and wanted to buy individual sachets of all other flavours. The site kept falling over and reducing my choices to 0 with the message that there was an item that wasn’t available.
After a messaging conversation with a polite but unintelligent person which lasted over an hour, I was no further forward.
Eventually I discovered by myself that the only thing on their whole site that was available for sale was a package which contained chocolate, strawberry and vanilla flavours. Could my messaging conversationalist not just have told me that?
December 20, 2022
Reply from Diet Now
Good evening, I'm sorry to hear of your experience. Looking at your order it looks like it was the default 2 week plan which is a set plan which cannot be amended. The flavours are all selected for you. You can return the flavours you don't want and we can exchange for alternatives. If you would like to do that please drop us an email on hi@dietnow.com and we can send over instructions on how to do that. Sorry for the inconvenience caused.
Great product and quick service- very…
Great product and quick service- very satisfied
December 15, 2022
Reply from Diet Now
Thank you so much for your feedback we are happy to hear you enjoyed our products.
Taste great and are very satisfying.
December 6, 2022
Reply from Diet Now
Thank you so much for your feedback Marion, if we can help with anything at all please do let us know.
Reply from Diet Now
Thank you Sally for your feedback, we are happy to hear you were impressed with our speedy delivery.
Excellent speedy service and just as I…
Excellent speedy service and just as I ordered - i would highly recommend
December 5, 2022
Reply from Diet Now
Thank you so much for your feedback Donna, if we can help with anything else please do let us know.
No delivery yet
December 1, 2022
Reply from Diet Now
Hi
I'm very sorry that you have not received your order. I have checked the tracking and our courier is returning the order back to us because they either couldn't find your address or they couldn't access it.
I have sent you an email to follow up on this. Please respond directly to my email so I can help you further.
I look forward to hearing from you
Kind regards
Hayleigh
Reply from Diet Now
Thanks Mary for your feedback on diet now, if we can assist with anything whilst on the plan please let us know.
Reply from Diet Now
Thank you so much for your review on Diet now, if we can help with anything please do let us know.
Quick delivery
November 1, 2022
Reply from Diet Now
Thank you so much for your feedback on Diet now, If we can assist with anything please do let us know.
Great!!👍
The shakes are delicious and filling. Great job at helping me get more into shape. I recommend this diet plan.👍
November 9, 2022
Reply from Diet Now
Hi Danielle,
Thanks for your review!
It's great to hear that you are enjoying our shakes and that our diet plan is working for you.
The shakes taste really yummy
The shakes taste really yummy. I look forward to having them and there is a good selection of flavours.
The shakes make me feel full and I am dropping weight steadily.
November 11, 2022
Reply from Diet Now
Thank you for your feedback Sarah, We are happy to hear you are enjoying our range and have had weight loss success.
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