Digby Brown Solicitors Reviews 

3,598
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 593 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and empathetic staff, with many highlighting individual solicitors for their exceptional support, clear explanations, and dedication. People frequently commend the excellent customer service, noting consistent updates and feeling well-informed and supported throughout their hassle-free experience. The service provided is often described as outstanding, with many feeling their best interests were prioritized and the company worked tirelessly to achieve positive outcomes for their claims. Reviewers also consistently highlight the ease of contact and the comprehensive support received, making potentially daunting legal processes manageable and reassuring.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting individuals for their helpfulness,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the clear and frequent... See more

Service

Reviewers mention positive feedback about service, with many expressing gratitude for the excellent support... See more

Claim

Customers consistently note positive experiences with claim processes, often highlighting the excellent... See more

Customer communications

Users describe positive interactions with contact, often reaching out after experiencing injuries from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Digby brown were great. Always kept you up to date each month with what was going on. Rachel who was dealing with our case was always polite and understanding explaining things as we went along. Ve... See more

Company replied

Rated 5 out of 5 stars

I would like to say a massive thankyou to fiona for taking my case on and believed that i had a case to win. Which infact she did that for me, it was a longer process than expected due to insurance co... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend Digby Brown to anyone and especially Simone Smith. Through a long delicate process was supported above and beyond what I would ever have expected. My experience with Digby Bro... See more

Company replied

Rated 5 out of 5 stars

I contacted Digby Brown after suffering a no fault injury & explained my predicament to Sian. I was then assigned to Louis who was involved right from the beginning advising, guiding and he explain... See more

Company replied


Company details

  1. Personal Injury Attorney
  2. Law Firm
  3. Lawyer
  4. Legal Services

Written by the company

Digby Brown is Scotland's largest personal injury practice. From our seven offices in Glasgow, Edinburgh, Dundee, Aberdeen, Kirkcaldy, Inverness and Ayr, we cover the length and breadth of the country. Our expertise in personal injury, particularly in the fields of catastrophic head and spinal injury is widely acknowledged. Digby Brown is ranked Band 1 for Personal Injury in Scotland by Chambers Guide to the UK Legal Profession and Legal 500. Each year we use our experience and expertise to recover millions of pounds in compensation. Digby Brown has been at the forefront in providing access to justice for accident victims by pioneering 'no win, no fee' arrangements and by introducing legal expenses insurance and outlays funding schemes. In addition, the firm believes they are unique in Scotland by using specialist departments to cover the range of types of accidents, types of injury and location of accident, to offer our clients the very best possible resources to bolster their case.

Because it matters to Digby Brown

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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4.8

All reviews

(3,598)

590 reviews in the last 12 months

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Rated 5 out of 5 stars

What a company

What a company, what an experience- such excellent work ethics, diligence and above all honesty. This was all well exhibited by DB's Lynne Kerr.
Due to an accident at work, l found my self needing legal representation. I discovered Digby Brown based on a friend's recommendation and was introduced to DB’s Lynne Kerr. From start to finish she has been empathetic, offering wise counsel, honest, kept me well informed and updated and was professional from start to finish. She stayed in touch by way of email, text and phone calls and was warm, friendly and respectful at all times. Following some months of good work, the case has now been settled -with positive outcome.
I would recommend Lynne Kerr and Digby Brown anytime.
I want to once again commend DB's transparency, openness and honesty as I believe it is very critical to know where one stands especially with situations like this and I really appreciated that. Also commendable is their modus operandi which gives clients room to 'breathe' and takes the pressure off while working with them towards hopeful outcomes.

Thanks again Lynne Kerr and many thanks Digby Brown.

Thankyou!

June 4, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Thank you for taking the time to leave a review, we really appreciate it!

It is fantastic to hear that Lynn was empathetic, honest, professional and that she kept you up to date throughout your claim. We are delighted that you had a positive experience with the firm, and that you are pleased with the outcome of your case.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Lynn, and we wish you all the best in the future.

Rated 5 out of 5 stars

My solicitor Danielle Wardrope was…

My solicitor Danielle Wardrope was excellent .she managed to get me compensation regarding a non fault accident that happened in August when l was unfortunate to be involved in a accident involving police and Ned’s that resulted in my car being wrote off , having whip lash and mental trauma that is ongoing regarding driving a new car and being more nervous when driving . Danielle was kind and considered my feeling . Danielle gave me advice when due and kept up to date with me regarding my case .
I totally recommend Danielle as a solicitor to anyone who needs help and Digby Brown , I trusted them 100 percent to try and get the best compensation that they could with the constrain off my case ( hit and run , police pursuit ) .
Thanks again to Danielle and all her hard work .
I really appreciate it .
Kind regards
Michelle

June 3, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Michelle,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that Danielle was excellent, kind and she considered your feelings throughout. We are delighted that you had a positive experience with the firm, and that Danielle's hard work secured you a result you are happy with.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Danielle, and we wish you all the best in the future.

Rated 5 out of 5 stars

5 stars - highly recommendend

Steven has been exceptional. Helped me through a tough time and made the whole process much easier. I would highly recommend engaging Digby Brown

June 1, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Elaine,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that Steven was exceptional and that his help made the whole process of your claim much easier. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Steven and we wish you all the best in the future.

Rated 5 out of 5 stars

Can’t praise digby brown enough,Noah…

Can’t praise digby brown enough,Noah was amazing always keeping me in the loop with what was going on always answered any question I had anytime

June 2, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Robert,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Noah was amazing and always kept you in the loop with the progress of your claim. We are delighted that all your questions were answered, and that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Noah and we wish you all the best in the future.

Rated 5 out of 5 stars

Dreadful company

Dreadful company. Accused myself of something I was not responsible for. Female I spoke to was a rude, obtuse individual. Could even imagine her as a counselor for law. Dreadful attitude. Don't touch with a bargepole

June 3, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Helen,

Thank you for reaching out.

Sadly, we can find no record which matches the information you kindly provided.

Would you be able to send further information to help@digbybrown.co.uk so we can fully investigate the issues you have raised please?

Rated 5 out of 5 stars

Great so helpful 10/10 thank you

Great so helpful 10/10 thank you

June 3, 2026
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Reply from Digby Brown Solicitors

Thank you for taking the time to leave a review, we really appreciate it.

It is fantastic to see that you would rate the service 10/10 and that you found the team great and helpful. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to the team, and we wish you all the best in the future.

Rated 5 out of 5 stars

Excellent Service

I received excellent support and guidance from Alasdair Dunlop throughout the duration of my case which lasted around 8 months. Ultimately resulting in a successful payout for a personal injury claim. Would definitely recommend.

June 3, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that you received excellent support and guidance from Alasdair during your claim. We are delighted that you are pleased with the outcome of your case and that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Alasdair, and we wish you ball the best in the future.

Rated 5 out of 5 stars

I was unfortunately in an accident and…

I was unfortunately in an accident and hurt and Gail from Digby Brown was a god sent help I’m the most wonderful way thank you Gail

June 2, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Jim,

Thank you for taking the time to leave a review, we really appreciate it.

It is great to hear that Gail was able to help you after your accident. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Gail, and we wish you all the best in the future.

Rated 5 out of 5 stars

Excellent customer care and service

I was given excellent information and advice from my first contact with Digby Brown. The solicitor who was allocated to my case kept me up to date with ongoing case. She made regular contact with me to enquire how my health had been and showed true concern when I was admitted to hospital on numerous occasions. I was treated with respect and empathy. It took a very long time but eventually the case was settled out of court to my satisfaction.
I could not have pursued this compensation claim without the legal services of Digby Brown.

June 2, 2026
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Reply from Digby Brown Solicitors

Hi Laraine,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that your solicitor gave you excellent information and advice during your claim, and treated you with respect and empathy. We are delighted that you are pleased with the outcome of your case, and that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to your solicitor, and we wish you all the best in the future.

Rated 5 out of 5 stars

I felt well looked after and everything…

I felt well looked after and everything was explained clearly. My case was handled with compassion and reassurance. I would definitely recommend Digby Brown to anyone seeking legal help

October 2, 2025
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Reply from Digby Brown Solicitors

Hi Greg,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that you felt well looked after and that everything was explained clearly to you. We are delighted that your case was handled with compassion and reassurance, and that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to the team, and we wish you all the best in the future.

Rated 5 out of 5 stars

I found the company very easy to deal…

I found the company very easy to deal with

December 27, 2025
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Reply from Digby Brown Solicitors

Hi Helen,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that you found the company very easy to deal with, and we're delighted that you would rate your experience 5-stars.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to the team, and we wish you all the best in the future.

Rated 5 out of 5 stars

Excellent service, kept us informed and got us a good offer.

Excellent service, kept us informed and got us a good offer. Dealt with the Aberdeen branch following a no fault car crash.

January 1, 2026
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Reply from Digby Brown Solicitors

Hi Iain,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that the team provided an excellent service, kept you informed and secured you a result you are happy with. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help after your car accident. We will pass along your lovely comments to the Aberdeen team, and we wish you all the best in the future.

Rated 5 out of 5 stars

Danielle has been very helpful

Danielle has been very helpful, always keeping me updated every step of the way, very professional and has a great understanding of how to deal with delicate situations.

June 2, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Danielle was very helpful and kept you updated every step of the way. We are delighted that her professionalism helped make your experience with the firm a positive one.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Danielle, and we wish you all the best in the future.

Rated 5 out of 5 stars

Jackie

From beginning to end I was always kept up to date,Katrina was my solicitor she communicated with me to keep me up to date about my case.

December 2, 2025
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Reply from Digby Brown Solicitors

Hi Jackie,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Katrina always kept you up to date throughout your case. We are delighted that you would rate your experience 5-stars.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Katrina, and we wish you all the best in the future.

Rated 5 out of 5 stars

I cannot thank Kirsty Grant and the…

I cannot thank Kirsty Grant and the team at Digby Brown Inverness enough for their outstanding support throughout my case. From the very beginning, Kirsty was professional, approachable, and always took the time to explain everything clearly, making what could have been a stressful process feel straightforward and manageable. Her dedication, communication, and attention to detail gave me confidence every step of the way. Thanks to her hard work and expertise, my case was successfully resolved, and I am extremely pleased with the outcome. I would highly recommend Kirsty Grant and Digby Brown Inverness to anyone looking for knowledgeable, compassionate, and highly effective legal representation.

June 2, 2026
Unprompted review
Digby Brown Solicitors logo

Reply from Digby Brown Solicitors

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that Kristy and the team were professional, approachable and always took the time to explain things clearly. We are delighted that you are pleased with the outcome of your case, and that Kirsty was able to make your experience straightforward and manageable.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Kristy, and we wish you all the best in the future.

Rated 4 out of 5 stars

I've had a good experience so far

I've had a good experience so far, but it can always be better.
I recommend it👌🏻

June 2, 2026
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Reply from Digby Brown Solicitors

Hi Lukasz,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that you had a positive experience so far, and that you would recommend us. We are always looking for ways to improve, so if there's anything we could do to make your experience even better, please feel free to email help@digbybrown.co.uk and let us know.

Thank you for choosing Digby Brown for legal help. We have passed along your feedback to your solicitor, and we wish you all the best in the future.

Rated 5 out of 5 stars

What an absolute delight

What an absolute delight to have Digby Brown represent me in my complicated case.
the legal team were top class and i could not have asked for more.
Hassle free great communication brilliant job i could not have asked for more.

January 28, 2026
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Reply from Digby Brown Solicitors

Hi Sue,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that your solicitors were top class, and that the process was hassle free. We are delighted that you are pleased with the outcome of your case, and that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to the team, and we wish you all the best in the future.

Rated 5 out of 5 stars

The team at Digby brown work endlessly…

The team at Digby brown work endlessly with extreme effort to fight on my behalf

December 15, 2025
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Reply from Digby Brown Solicitors

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that the team worked endlessly with extreme effort to fight your claim for you. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to your solicitor and we wish you all the best in the future.

Rated 5 out of 5 stars

Had an car accident in October…

Had an car accident in October 25,contacted Digby Brown ,and was dealt with by Megan Hutchison,she was really efficient,when she said she would call back she did,arranged for me to meet with specialists and dealt with my claim

October 1, 2025
Unprompted review
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Reply from Digby Brown Solicitors

Hi William,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Megan was really efficient and kept in touch throughout your claim. We are delighted that she was able to get you specialist help and that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Megan, and we wish you all the best in the future.

Rated 4 out of 5 stars

I was kept up to date with everything

I was kept up to date with everything , and the whole process was great

August 12, 2025
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Reply from Digby Brown Solicitors

Hi Stephen,

Thank you for taking the time to leave a review, we really appreciate it!

It is fantastic to hear that you were kept up to date with everything and that the whole process was great.

Thank you for choosing Digby Brown for legal help. We will pass along your feedback to the team, and we wish you all the best in the future.

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