DigiSub.co.uk 

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Rated 1 out of 5 stars

Very poor! Still have not received delivery on item purchased, sent several emails, tired calling nothing.

Rated 5 out of 5 stars

Found website on google search engine, never used before. offered 4200 microsoft points at a great price. as a new customer account had to be verified which was simple and quick. Communication was e... See more

Rated 5 out of 5 stars

After using 12 months golden membership for play Xbox Live , I want to re-new it again. This is really a great opportunity to get more facility for long time.They are so cool staffs .They are offerin... See more

Rated 5 out of 5 stars

Excellent service from this site at all times. I always buy my Xbox Live memberships from this site, although i still don't know why i keep buying 48hour ones, hehe. Still, as previously said this sit... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

DigiSub offer a range of digitally delivered products at low prices. From Xbox Live Subscriptions to World of Warcraft codes. Instant Delivery into your email inbox upon verification.


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

its great

i made a purchase a couple of weeks ago and i got my coins instantly
but unfortunately i purchased more coins yesterday and yet to recieve them and i have made a payment. im not sure if they are working on a saturday as the live chat is offline so still waiting :(

January 14, 2012
Unprompted review
Rated 2 out of 5 stars

what customer service?

paid for 48hr code at 8.38pm, so much for the 10 minute delivery to email ! still not received it and having no joy with the customer service either, have been waiting on chat function for ages now and still no response. have sent an email to them but not looking good for getting tonight. the whole point of using this site is to receive codes in the promised 10 mins. my account is verified and was told upon verification that any purchases from there on would be processed and delivered within the 10 mins. laughable

have been asked to update my review, i have now finally received my code but for a site that offeres a 10 min delivery on codes, its seriously lacking.

January 12, 2012
Unprompted review
Rated 5 out of 5 stars

Great Stuff

First time and done safe and sound i couldnt be happy, This site is amazing and recommending this site, Thank you ever much :)

January 11, 2012
Unprompted review
Rated 5 out of 5 stars

Definitely Recommend!

Bought a 12 month Xbox Live code, quick delivery and cheaper than going to the high street too, can't ask for anything more than that!

Recommended to family members who have used in the past and the same experience, brilliant!

January 10, 2012
Unprompted review
Rated 5 out of 5 stars

Great service

Found this site on google, ordered some ms points and got emailed to me within a few minutes, great service, great company, cheers

January 7, 2012
Unprompted review
Rated 5 out of 5 stars

"Does what is says on the tin"

I was apprehensive at first, as I had read a couple of bad reviews about the site. however, I dug a little deeper to find more positive than negative feedback on the site, so decided to give them a go. I purchased the FUT 12 coins for Fifa, and proceeded to follow the no noncence steps to aquiring the coins.

The only thing that worried me initially was that it took longer than the 1 hour stated on the website, as mine took over 3 hours to come through, however, they were delivered as promised, so I was pleased with the overall service provided.

Would definitely recommend to a friend, I would however like to suggest to digisub that they remove the "within 1 hour" promise on there product, as it did take longer, and worried me to begin with, bearing in mind other reviews from people. But, having said this, digisub still delivered, and as such, get the full 5 stars from me, cheers!!

January 6, 2012
Unprompted review
DigiSub.co.uk logo

Reply from DigiSub.co.uk

Hi Dan,

Thanks for your kind words. We display the 1 hour time as a guide, the majority of our coins are actually delivered within about 1 or 2 minutes and we encourage customers to use Live chat just to make sure that we are available for coin dispatch.

In your case, there was a slight delay because of a stocking issue, but this was quickly resolved as you kindly stated.

Hope to see you again soon.

Rated 5 out of 5 stars

Fast and Easy.

As long as you read the instructions and e-mail straight away it takes 5-10 minutes to receive FIFA 12 Ultimate Team coins. I can finally purchase Heskey and begin my dream team.

January 4, 2012
Unprompted review
Rated 5 out of 5 stars

FANDABIDOZI!!!!

DigiSub is brilliant. It delivers fast almost instant services. for example I purchased 48 hour Xbox live Gold membership and I got the email with the code in just under 15 mins, I would sooo recommend this website to anyone in search of a trustworthy site to purchase from. I've already made numerous orders from this company and have had no Hick-ups at all. 10 /10.

January 1, 2012
Unprompted review
DigiSub.co.uk logo

Reply from DigiSub.co.uk

Thank you for your kind words, reviews like this really do mean a lot to us!

Rated 5 out of 5 stars

very prompt service and delivery

Being a new customer I wasn't expecting such speedy service. the whole process from registering, submitting order, authentication and recieving my order was around 20 minutes! and that was on a saturday. Definitely will recommend to my friends and will use again.

well done

January 1, 2012
Unprompted review
Rated 4 out of 5 stars

Excellent service

Only instant delivery when they appear online for chat, you will alway get ur order just might take a few hours the longest I and to wait was 6 hrs. But as soon as they were on chat it got sorted within 10 mins will use again, friends of mine have used other sites and never received a thing!! Better late then never in my eyes

December 31, 2011
Unprompted review
Rated 4 out of 5 stars

Fast, but annoying verification process.

The iTunes cards are cheaper than they are in-stores but the verification process requires you to phone a premium rate number, that's a major issue; aside from that this website provides cheap goods at a fast speed.

December 31, 2011
Unprompted review
DigiSub.co.uk logo

Reply from DigiSub.co.uk

Hello Lil,

Thank you for the feedback. We only verify a select amount of customers that do not pass various other verification checks we carry out before we dispatch your code. Calls cost 10p per minute, it is not a premium rate, it is a business phone number.

Regards,
DigiSub

Rated 5 out of 5 stars

Good Guys To Deal With!!

I had cause to contact customer services, and can highly recommend them.
Live Chat was down therefore I contacted by email, which I thought would take days. I had my first reply within a few hours, bearing in mind I raised my query at 22:40, which was rectified in full well within 24 hours.
One issue to bear in mind with my inital order was, it took around 30 minutes in full to get my Microsoft Points code, in view the details needed to be verified, which is understandable in view of fraud,
I would not hesitate to use DigiSub again!

December 29, 2011
Unprompted review
Rated 5 out of 5 stars

Its all good

My last review was wrong and they send me my product but I didnt notice. My bad.

December 28, 2011
Unprompted review
DigiSub.co.uk logo

Reply from DigiSub.co.uk

Hi Izzy,
Please use live chat to discuss the problem you are having.

Rated 4 out of 5 stars

Dissapointed

Had to wait a while to recieve my code as it was my first purchase from the site (this could be made more aware that this is the case) and had a few problems with it being the wrong code but edward was quick and very kind in sorting the problem. Will definitley use again as they have good prices and kind staff.

December 27, 2011
Unprompted review
Rated 1 out of 5 stars

Not satisfied...

I have been waiting for over half an hour for points, have not been verified, let alone received my points.Had to go to another site and buy points for my son as it looks like i might not get these.

December 27, 2011
Unprompted review

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