POOR CUSTOMER SERVICCE AND NO COMMUNICATION WHATSOEVER
My first experience was a good one and I received my camera quick and painless.... but not this time... they had a stock of still 5 cameras indicated on their web page for the Lumix FT1 in blue so I ordered with them. After having neither received my camera in 3 days nor an email from them I decided to send them an email on which I didn't receive any answer whatsovever... I tried to call and left voicemail messages... no call back... then I was lucky and got through... I was told that all the cameras were faulty and had to be send back and the new stock would be expected in a week. I had seen that the camera had gone down in price meanwhile and I asked if it was possible to be charged the lower price instead now where i had been waiting for over a week already and with another week to go and they replied it wasn't possible... I told them they could either keep my business and go down with £10 pounds or I would cancel my order and I was told I should cancel then. I cancelled and have to say that I received the money back on the 3rd business day.
I ordered instead with Simplyelectronics despite their negative reviews... the camera was £20 pounds cheaper and got delivered in 2 days.
I will probably not buy neither camerabox or digitalfirst again... just because of the poor customer service and communication.